2004 Honda GL1800

NHTSA opened Audit Query (AQ) 12-001 to determine whether Southern Honda Powersports (Southern Honda) of Chattanooga, Tennessee, had complied with the requirements of the National Traffic and Motor Vehicle Safety Act, as amended, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a motor vehicle or equipment manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with federal motor vehicle safety standards.In turn, a dealer may not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed.(see 49 U.S.C. 30120(i); 49 C.F.R. 573.11)NHTSA issued an information request to Southern Honda on May 14, 2012 to which they responded on July 6, 2012.NHTSA?s inquiry led it to believe that Southern Honda had failed to complete the requirements of five recalls that required inspections and/or repairs of motorcycles prior to their sale or delivery.NHTSA believes that 329 motorcycles affected by recalls had not been inspected and/or repaired prior to their sale and delivery between 2007 and 2012.The agency is unaware of any deaths or injuries involving these vehicles.NHTSA concluded that it had a potential civil penalty claim against Southern Honda for violations of the Safety Act.Southern Honda denied any violations of the Safety Act.In order to settle this matter, Southern Honda agreed to pay a civil penalty in the amount of $125,000, to be paid in five annual installments.This AQ is closed.

HONDA IS AMENDING THE SCOPE OF 03V-350 TO ADD 34,919 POTENTIALLY AFFECTED GL1800 GOLD WING MOTORCYCLES.THE INITIAL RECALL RANGE INCLUDED FRAMES MANUFACTURED WITH ONE OF A NUMBER OF WELDING PROCESSES.HONDA BELIEVED, ON THE BASIS OF DATA AVAILABLE AT THAT TIME, THAT ONLY THOSE GL'S BUILT WITH THAT ONE PROCESS WERE AT RISK OF FAILURE.WITH THE ORIGINAL RECALL (IN SEPTEMBER, 2003), HONDA INTRODUCED YET ANOTHER WELD PROCESS.SUBSEQUENTLY, HONDA BECAME AWARE OF INCIDENTS INVOLVING GL'S NOT INCLUDED IN THE ORIGINAL RECALL, BUILT USING ANOTHER EARLY WELDING PROCESS.THUS, HONDA HAS DECIDED TO RECALL ALL GL1800'S BUILT PRIOR TO SEPTEMBER 20, 2003 REGARDLESS OF WHAT WELD PROCESS WAS BEING USED AT THE TIME.THIS RECALL EXPANSION AFFECTS THE 2001, 2002, 2003 AND 2004 MODEL YEARS AND THE TOTAL NUMBER OF AFFECTED U.S. GL1800 MOTORCYCLES INCREASES FROM 8,196 TO 43,115.

TL* THE CONTACT OWNS A 2004 HONDA GL1800 MOTORCYCLE. THE CONTACT STATED THAT THE MOTORCYCLE EXHIBITED FRACTURES ALONG THE PASSENGER AND DRIVER SIDE LOWER FRAME, LOCATED AT THE PASSENGER SIDE FOOT REST. THE MOTORCYCLE WAS NOT TAKEN TO A DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE MOTORCYCLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000.

NHTSA ID

11299930

Incident

Jan 5, 2020

Mileage

46,000 mi

TRANSMISSION "LOCKED UP" AND THE VEHICLE WILL NO LONGER MOVE. FORWARD OR REVERSE, NOTHING. THE REAR WHEEL WILL NOT TURN AT ALL. HAD JUST COME OUT OF DRIVEWAY WHEN IT STARTED MAKING A CHATTERING NOISE, THEN WHEN I GOT ON ROAD THE NOISE GOT LOUDER AND ABOUT THE TIME I SHIFTED TO SECOND GEAR THE REAR WHEEL LOCKED UP COMPLETELY AND SKIDDED TO A STOP. AFTER NUMEROUS TRIES THE MOTOR WOULD RUN AND CLUTCH WOULD WORK BUT IT WOULD NOT MOVE IN ANY GEAR..I HAD TO CALL A TOW TRUCK TO BRING IT BACK TO MY HOUSE. I CANNOT SEE ANY EVIDENCE OF WHY THE TRANS/DRIVELINE IS LOCKED AND WHY THE VEH. WILL NO LONGER MOVE. FORTUNATELY I WAS GOING VERY SLOW ON A NEIGHBORHOOD STREET. DISENGAGING THE CLUTCH WILL NOT ALLOW IT TO MOVE. IT IS JUST TOTALLY LOCKED UP. THIS IS A 2004 VEH. I PURCHASED NEW AND IT ONLY HAS 7K MILES ON IT. ALL MAINT. HAS BEEN PERFORMED AS SPECIFIED BY FACTORY. SEARCHING THE INTERNET SHOWED A FEW OTHER CASES OF THIS HAPPENING TO ALL YEARS FROM 2002-2011 BUT HONDA APPARENTLY DOES NOT WANT TO MAKE THIS PUBLIC KNOWLEDGE. IT ONLY HAPPENS TO A SELECT FEW AND I BELIEVE MINE HAS THE LOWEST MILES ON IT OF ALL OF THEM. I HAVE NOT YET CONTACTED HONDA MOTOR CO. BUT WILL AS SOON AS I GET A CHANCE. I AM 73 YRS. OLD AND THOUGHT THIS WOULD BE THE LAST MOTORCYCLE I WOULD PURCHASE AS I INTEND TO STILL RIDE FOR ANOTHER 10-15 YRS. AT LEAST AND THEY USUALLY LAST WELL OVER 100,000 MI.

NHTSA ID

10983187

Incident

May 2, 2017

Mileage

7,000 mi

AS YOU ARE DRIVING WHEN ENGINE GETS WARM KILLS ON YOU .FOUND OUT ITS THE COMPUTER HONDA IS HAVING ISSUES WITH THEM AND KNOW THEY ARE TRYING TO UPDATE HAS NOT MADE RECALL. *TR

NHTSA ID

10662128

Incident

Oct 4, 2013

Mileage

14,000 mi

TL* THE CONTACT OWNS A 2004 HONDA GOLDWING MOTORCYCLE. WHILE ATTEMPTING TO STOP, THE VEHICLE HESITATED BEFORE FINALLY COMING TO A STOP. THE CONTACT REPLACED THE BRAKES AND BRAKE PADS; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.

NHTSA ID

10648369

Incident

Oct 1, 2013

HJC SYMAX II MODULAR HELMET COMPLAINT BOTH MY FRIEND AND I, [XXX] (WITNESS), BOTH RIDING 30 YEARS, WERE TRAVELING.ON THE BLUE RIDGE PKWY ENTERING THE PARKWAY AT WAYNESBORO, VA TO AVOID THE SKYLINE DRIVE. AROUND 7:15 WE DECIDED TO HEAD TO ROANOKE WHERE WE WOULD HAVE CELL AND INTERNET. HEADED SOUTH ON BRP. I HAS EXPRESSED CONCERNS ABOUT DEER. APPROX 5 MINUTES LATER, DEER RAN ACROSS THE ROAD FORCING BOTH OF US TO BRAKE HEAVILY. APPROX 5 MINUTES LATER, SEVERAL MORE DEER RAN ACROSS THE ROAD IN FRONT OF ME. 2 COMPLETED THE CROSSING A 3RD REVERSED DIRECTION. 5 MINUTES LATER AS WE APPROACHED (SOUTHBOUND) AN OVERLOOK, 3 MORE DEER DASHED ACROSS THE ROAD FROM THE LEFT. AS BEST I CAN REMEMBER THEY WERE ADOLESCENCE. ONE PASSED IN FRONT OF MY GOLDWING, POSSIBLY CLIPPING HIS FRONT WHEEL AND DESTABILIZING HIM. A SECOND PASSED BEHIND, AND THE THIRD SLAMMED INTO THE SIDE OF THE BIKE. I WAS EJECTED FROM THE BIKE ON THE RIGHT SIDE. I BARREL-ROLLED TO THE RIGHT ONTO THE GRASS SHOULDER. THE JAW PROTECTOR FROM HIS CONVERTIBLE FULL FACE HELMET HAD BROKEN OFF HIS HELMET (HJC SYMAX II (AN APPARENT HELMET FAILURE). THOUGH THE BRACKET WAS STILL FULLY INTACT, THE RIGHT SIDE PLASTIC ATTACHMENT POINT TO THE 3/4 FACE HELMET BROKE OFF LEAVING ME WITH JUST A 3/4 FACE HELMET FOR 9 OF 10 ROLLS ON THE PAVEMENT. IF IS CLEAR THAT THE SYMAX II FAILURE RESULTED IN ME ROLLING FROM THE 2ND TO THE 10TH ROLL AS IF I WAS WEARING A 3/4 FACE HELMET. I WAS TOTALLY UNPROTECTED EXCEPT FOR A HOOD. THIS HELMET IS UNSAFE AND SHOULD BE VOLUNTARILY RECALLED BY HJC AND REPLACED WITH AT LEAST A SYMAX III, AT A MINIMUM, WHICH HAS A BOLT ATTACHING THE PLASTIC MALFUNCTIONED PIECE GOING THROUGH IT TO ENSURE THAT THIS DOES NOT HAPPEN. WEARING THE RIGHT GEAR, ALL THE TIME IS ESSENTIAL AND THE HJC SYMAX II IS NOT SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10484671

Incident

Oct 9, 2012

Mileage

74,000 mi

THE GL1800 MOTORCYCLE HAS A REVERSE ON IT. THIS SHOULD ONLY BE ALLOWED TO ENGAGE, WHEN IN NEUTRAL & NEVER WHILE RUNNING. I FOUND A CIRCUMSTANCE THAT ALLOWED IT TO START ENGAGING, AND POSSIBLY COULD HAVE BEEN DISASTROUS HAD I NOT ACTED QUICKLY. THE STEPS FOR THIS ARE: -BIKE IS IN 1ST GEAR -BIKE IS STARTED -THE REVERSE SWITCH IS ACCIDENTALLY HIT WHILE PRESSING THE START BUTTON (RIDING GLOVES MAKE THIS SOMEWHAT SIMPLE IN THE DARK - IT IS LOCATED RIGHT BY YOUR STARTER AND YOUR CRUISE CONTROL BUTTONS) -YOU TAKE OFF IN 1ST GEAR (IN MY SCENARIO I WAS STRAIGHT, THEN WAS TAKING OFF AND MAKING A SOMEWHAT RIGHT SHARP TURN) -BEFORE THE BIKE IS STRAIGHTENED COMPLETELY (BUT MOSTLY), YOU TRY TO SHIFT TO 2ND GEAR -NEUTRAL WHICH IS RIGHT IN BETWEEN 1ST AND 2ND SEEMED TO GRAB HOLD AND NOT LET ME GO INTO 2ND -REVERSE ENGAGED WHILE AT SPEEDS OF 10-20 MPH -REVERSE STARTED WHINING/ENGAGING, LUCKILY I GOT IT OFF QUICKLY (~1 SEC) WHEN REALIZING I WAS NOW IN NEUTRAL AS IT DIDN'T SEEM TO LET ME GET TO 2ND, AND SEE THE 'R' LIGHT ILLUMINATED -YOU COULD SMELL THE MATERIAL WHERE IT HAD "GROUND" I TRIED REPORTING THIS TODAY TO HONDA, AND THEY SEEMED TO BLOW IT OFF. I SPECIFCALLY ASKED IF IT WAS JUST A FLYWHEEL TYPE ITEM OR IF IT WAS TRUE GEARS THAT WOULD ENGAGE. THEY NOTED IT WAS GEARS. THIS CONCERNS ME EVEN MORE AS THIS COULD HAVE CAUSED A SERIOUS BIKE ACCIDENT (LUCKILY IN MY CASE IT DIDN'T GET THAT FAR AND NOBODY WAS BEHIND ME). *TT

NHTSA ID

10432802

Incident

Oct 21, 2011

Mileage

49,500 mi

2004 GOLDWING OCTOBER 2003 BUILD DATE. AT ROUGHLY 12,000 MILES SPRING 2005, THIRD GEAR ENGAGEMENT, UP OR DOWN, WOULD OCCASIONALLY RESULT IN A SINGLE LOUD CLUNK AS THROTTLE POWER WAS APPLIED. BY THE TIME THE BIKE WAS AT 55,000 MILES SUMMER 2009, THIS CONDITION OF CLUNKING (SKIPPING A GEAR DOG) WAS 100% LIKELY. I HAVE IN THAT TIME BEEN MINDFUL OF THIRD GEAR AND GENERALLY SKIP IT OR ONLY APPLY MODERATE THROTTLE WHEN I KNOW I AM IN THIRD GEAR; BUT BY 55,000 MILES EVEN SLIGHT ACCELERATION FORCE WOULD RESULT IN THE TRANSMISSION SKIPPING A DOG AND CLUNKING. IN THAT INTERVENING TIME, I RECALL THREE INCIDENTS WHERE I THOUGHT I WAS IN SECOND OR FOURTH, APPLYING POWER THROUGH A TURN AND THE CLUNK WOULD RESULT IN A SHORT SKID OR THE LOSS OF TEMPORARY POWER AND WOULD REQUIRE ME TO QUICKLY FIND A NEW TURN TILT EQUILIBRIUM. I DID NOT LOOSE CONTROL, BUT I DID HAVE TO TAKE EMERGENCY CORRECTIVE ACTION. IN FALL 2009 HONDA AGREED TO REPAIR THE TRANSMISSION UNDER FACTORY EXTENDED WARRANTY, STILL AT THE REPAIR FACILITY. HONDA'S WARRANTY POLICY IS TO KEEP ALL REPLACED PARTS. *TR

NHTSA ID

10287011

Incident

May 1, 2009

Mileage

53,000 mi

REAR BRAKES INEFFECTIVE ON ALL MODELS OF HONDA GOLDWING 1800 MOTORCYCLES. MANY, MANY WING OWNERS COMPLAIN OF HAVING TO PUMP THE REAR BRAKES TO GET THEM TO WORK. IF YOU'RE IN A PANIC SITUATION, YOU DON'T HAVE TIME FOR THAT. I'VE HAD MINE TO THE DEALER TWICE ABOUT THIS PROBLEM WITH NO RESOLUTION. THEY CONTACTED HONDA OF AMERICA AND WERE GIVEN NO HELP. MINE HAS BEEN THIS WAY SINCE NEW AND IT IS NOW 2 YEARS OLD. MANY WING OWNERS STATE THEY HAVE THE SAME PROBLEMS, BOTH IN PERSON AND VIA THE INTERNET. THE "INCIDENT DATE" IS INVALID BUT YOUR WEB PAGE WON'T ALLOW CONTINUATION WITHOUT IT. *NM

NHTSA ID

10157952

Incident

Feb 12, 2004

"DEALER MESSAGE - ON DECEMBER 11, SEVERAL SECTIONS OF S/B GL1800 #23 WERE REVISED TO INCLUDE INFORMATION FOR THE REPAIR OF TRIKE COVERSIONS."

"SERVICE BULLETIN - HONDA IS LAUNCHING A SAFETY RECALL OF 2012-2015 GL1800/A AND 2013-2015 GL1800B/BD MOTORCYCLES, AND IS IMPLEMENTING A RECALL REMEDY FOR 2001-2010 AND 2012 GL1800/A MOTORCYCLES ALREADY SUBJECT TO SAFETY RECALL “JG6”. HONDA HAS DETERMINED THAT UNDER CONDITIONS WHERE THE BRAKE FLUID IS SUBJECT TO PROLONGED AGING DUE TO A LACK OF MAINTENANCE (I.E., THE BRAKE FLUID IS NOT REPLACED FOR A LONG PERIOD OF TIME DESPITE THE PUBLISHED MAINTENANCE SCHEDULE OF REPLACEMENT EVERY 12,000 MILES OR TWO YEARS, WHICHEVER COMES FIRST), DEPOSITS MAY FORM WITHIN THE BRAKE FLUID. IF SUFFICIENT DEPOSITS ARE FORMED, THEY CAN RESULT IN A MALFUNCTION OF THE SECONDARY MASTER CYLINDER, WHICH MAY CAUSE THE REAR BRAKE TO DRAG."

NEWSLETTER - THE REPAIR PROCEDURE FOR THE SECONDARY MASTER CYLINDER (SMC) RECALL IS VERY INVOLVED, SO MAKE SURE TO READ THROUGH THE ENTIRE BULLETIN BEFORE HAND SO YOU CAN VISUALIZE THE PROCEDURES BEFORE YOU START. NOT ONLY WILL YOU BE INSTALLING AN UPDATED SMC AND A NEW REAR MASTER CYLINDER, BUT IT IS IMPORTANT TO CAREFULLY FOLLOW EACH STEP IN EXACT ORDER SO THAT THE PEDAL BRAKE LINE IS COMPLETELY FLUSHED OF ANY CONTAMINANTS.

"DEALER MESSAGE - EFFECTIVE IMMEDIATELY THE SECONDARY MASTER CYLINDER (SMC) KITS FOR THIS RECALL ARE AVAILABLE ON OPEN ORDER. AS INDICATED IN S/B GL1800 #23 AND OTHER COMMUNICATIONS ABOUT THIS RECALL, IT IS ABSOLUTELY CRITICAL THAT ONLY PRO HONDA DOT 4 BRAKE FLUID BE USED DURING THE REPAIR PROCEDURE. TO HELP ENSURE AN ADEQUATE SUPPLY OF BRAKE FLUID IS AVAILABLE FOR RECALL REPAIRS, AN ADDITIONAL ALLOCATION OF PRO HONDA DOT 4 BRAKE FLUID WILL BE SHIPPED TO DEALERS. THE ALLOCATION IS BASED ON YOUR DEALERSHIP’S PREVIOUSLY SUBMITTED GL1800 SMC RECALL WARRANTY CLAIMS."

SERVICE BULLETIN - HONDA IS LAUNCHING A SAFETY RECALL OF 2012-2015 GL1800/A AND 2013-2015 GL1800/B/BD MOTORCYCLES, AND IS IMPLEMENTING A RECALL REMEDY FOR 2001-2010 AND 2012 GL 1800/A MOTORCYCLES ALREADY SUBJECT TO SAFETY RECALL "JG6". HONDA HAS DETERMINED THAT UNDER CONDITIONS WHERE THE BRAKE FLUID IS SUBJECT TO PROLONGED AGING DUE TO A LACK OF MAINTENANCE, DEPOSITS MAY FORM WITHIN THE BRAKE FLUID.

"DEALER MESSAGE - THE SERVICE BULLETIN IN SUPPORT OF THE SAFETY RECALL OF 2001-2015 GL1800/A AND GL1800B/BD MOTORCYCLES FOR A POTENTIALLY DEFECTIVE SECONDARY MASTER CYLINDER IS POSTED ON IN. SERVICEBULLETIN SAFETY RECALL: GL1800 #23 INCLUDES THE AFFECTED MODELS, REPAIR PROCEDURE, PARTS INFORMATION, AS WELL AS WARRANTY CLAIM INFORMATION."