2007 Honda GL1800

NHTSA opened Audit Query (AQ) 12-001 to determine whether Southern Honda Powersports (Southern Honda) of Chattanooga, Tennessee, had complied with the requirements of the National Traffic and Motor Vehicle Safety Act, as amended, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a motor vehicle or equipment manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with federal motor vehicle safety standards.In turn, a dealer may not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed.(see 49 U.S.C. 30120(i); 49 C.F.R. 573.11)NHTSA issued an information request to Southern Honda on May 14, 2012 to which they responded on July 6, 2012.NHTSA?s inquiry led it to believe that Southern Honda had failed to complete the requirements of five recalls that required inspections and/or repairs of motorcycles prior to their sale or delivery.NHTSA believes that 329 motorcycles affected by recalls had not been inspected and/or repaired prior to their sale and delivery between 2007 and 2012.The agency is unaware of any deaths or injuries involving these vehicles.NHTSA concluded that it had a potential civil penalty claim against Southern Honda for violations of the Safety Act.Southern Honda denied any violations of the Safety Act.In order to settle this matter, Southern Honda agreed to pay a civil penalty in the amount of $125,000, to be paid in five annual installments.This AQ is closed.

TAKATA RECALL THE LOCAL HONDA DEALER WILL NOT MAKE THE REPAIR. I PURCHASED THE MOTORCYCLE AT THIS DEALERSHIP. I HAVE CONTACTED THEM PERSONALLY MULTIPLE TIMES, THEY SAY THEY CAN'T MAKE THE REPAIR. HONDA CORPORATE HAS CALLED ME AND CALLED THE LOCAL DEALER. THE LOCAL DEALER STILL WILL NOT MAKE THE REPAIR AND HONDA CORPORATE HAS NOT PROVIDED ME WITH A WAY TO GET THE REPAIR MADE. I HAVE BEEN UNABLE TO USE MY MOTORCYCLE FOR OVER A YEAR BECAUSE OF THIS RECALL NOT BEING MADE.

NHTSA ID

11096851

Incident

May 31, 2016

EXPERIENCED OVERHEATING AT SLOW SPEEDS WITHIN 5-10 MILES. HAD TO STOP SEVEAL TIMES TO LET MOTORCYCLE COOL.

NHTSA ID

11002403

Incident

Jun 25, 2017

Mileage

69,000 mi

TL* THE CONTACT OWNS A 2007 HONDA GL1800 GOLDWING. WHILE DRIVING 70 MPH, THE REAR BRAKES ENGAGED INDEPENDENTLY AND STOPPED THE MOTORCYCLE WITHOUT WARNING. THE MOTORCYCLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKES WERE WORN THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER A RECALL RELATED TO THE SERVICE BRAKES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. UPDATED 02/15/2017*CT CONSUMER STATED BRAKES LOCKED UP AT 70MPH. UPDATED 7/11/18*JB *TR

NHTSA ID

10928521

Incident

Oct 16, 2016

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2007 HONDA GL1800A. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V472000 (SERVICE BRAKES) IN SEPTEMBER OF 2014, BUT THE MANUFACTURER STATED THAT THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN

NHTSA ID

10713573

Incident

Apr 29, 2015

I APPLIED THE HAND BRAKE TO MAKE A RIGHT TURN AND THE BRAKES STARTED DRAGGING. THE BRAKE DRAGGING STOPPED MY 2007 HONDA GOLDWING. I REPEATEDLY PUMP THE HAND BRAKES AND THE BRAKES RELEASED ALLOWING ME TO CONTINUING TO RIDE. TWO RECALLS HAVE BEEN ISSUED ON THE GOLDWING BRAKES WITHOUT A PERMANENT FIX. THE BRAKES ARE A SAFETY HAZARD AND COULD RESULT IN SERIOUS BODILY INJURIES. *TR

NHTSA ID

10683598

Incident

Jul 1, 2013

Mileage

38,000 mi

HONDA GL 1800 MOTORCYCLE HAS HEEL / TOE GEAR SHIFTER. THIS SHIFTER "STICKS' FORWARD WHILE DOWNSHIFTING. RIDING SOLUTION IS PLAY WITH HEEL SIDE OF SHIFTER PLACING PRESSURE ON HEEL TO UNLOCK, AND REPEAT THROUGH DOWNSHIFT PROCESS. THIS HAPPENS OCCASIONALLY WHILE UPSHIFTING, BUT NOT AS OFTEN. HAVE SPOKEN TO SERVICE DEALER AND THEY CONFIRMED THERE IS A "STICKING" PROBLEM WITH THE GEARSHIFT ON THESE MODELS DUE TO BUSHING LOCKUP WHICH CAUSES THE LEFT FOOT GEARSHIFT TO LOCK UP WHEN DOWNSHIFTING. I HAVE FOUND THIS ISSUE NOT ONLY AGGRAVATING BUT DANGEROUS DEPENDING UPON TRAFFIC CONDITIONS AT THE TIME. *TR

NHTSA ID

10638088

Incident

Apr 28, 2014

Mileage

12,614 mi

FRONT BRAKE LOCKED UP. I MERELY TOUCHED THE FRONT LEVER LIGHTLY TO SLOW EVEN MORE TO LOOK AT THE TERRAIN, AND IT JUST LOCKED UP TIGHT THROWING ME OVER THE HANDLEBAR AND CAUSING THE BIKE TO FLIP OVER WITH MY WIFE ON IT. I HAD A DEALER/MANUFACTURER MAINTENANCE PROGROM ON THE BIKE. I HAD JSUT TAKEN IT INTO THE DEALER FOR THE 42000 MILE CHECK UP, AND EVEN HAD THEM WRITE ON THE WORK ORDER TO SPECIFICALLY CHECK THE BRAKES, AS I WAS GOING ON A 2750 MILE, 9 DAY TRIP TO THE SMOKEY MOUNTAINS. *TT

NHTSA ID

10582946

Incident

Oct 14, 2013

Mileage

43,000 mi

THERE WAS A RECALL ON THE 2007 HONDA GOLDWING 1800CC FOR THE REAR BRAKE CALIBER. I WAS INVOLVED IN A CRASH AND I DO BELIEVE THAT THE REAR CALIBER DID LOCK UP WHEN BOTH FRONT AND REAR BRAKE WAS APPLIED. AFTER I PURCHASED ANOTHER 2007 GOLDWING I WAS TOLD THEY HAD A RECALL ON THAT YEAR BIKE FOR THE REAR CALIBER. THE BIG PROBLEM IS I NEVER GOT A RECALL NOTICE AND I BLAME THE HONDA CORPORATION FOR NOT FORWARDING ME THE RECALL. EVEN THOUGH THE RECALL CAME OUT AFTER MY BIKE CRASH, THAT IS WHY RECALLS HAPPEN, I WAS NEVER MAILED A COPY OF THE RECALL. I SUFFERED 100% DISABILITY DO TO THE CRASH AND LEFT MY JOB BECAUSE I WAS UNABLE TO PERFORM SAID JOB. IF I HAD GOT A RECALL ON THE BIKE LIKE I SHOULD HAVE, I WOULD HAVE NEVER LET THE INSURANCE COMPANY HAVE IT DUE TO IT BEING A TOTAL LOSS AND WOULD HAVE SUED THE HONDA CORPORATION. I BELIEVE THAT THE HONDA CORPORATION SHOULD STILL BE HELD LIABLE FOR NOT MAILING THE RECALL NOTICE. IF I WAS NOT TOLD ABOUT THE RECALL BY A FRIEND, MY OTHER 2007 GOLDWING WOULD HAVE NEVER GOT CHECKED. WHEN I PUT MY VIN IN THE SYSTEM FOR THE RECALL, IT SHOWS IT IS STILL OPEN AND WAS PART OF THE RECALL. I HAVE TRIED SEVERAL ATTORNEY'S BUT NO ONE WILL ASSIST BECAUSE THE BIKE IS GONE. WHAT EVER HAPPENED TO THE LIABILITY ISSUE OF A COMPANY BEING HELD ACCOUNTABLE FOR SENDING OUT RECALLS FOR THE SAFETY OF ITS PATRONS? NOW I AM OUT OF WORK. ON SSN DISABILITY HARD TO SURVIVE. I WAS TRAVELING SB ON I-75 WHEN I ENTERED ONTO SOME WET ROADS AND NOTICED IT WAS GOING TO RAIN. I STARTED TO SLOW AND CHANGE LANES FROM THE CENTER LANE TO THE RIGHT LANE SO I COULD GET ONTO THE SHOULDER. DURING THE CHANGING OF THE LANES AFTER I ALREADY HAD MY BREAKS APPLIED FOR OVER 200 FEET DURING THIS PROCESS, IT FELT LIKE THE REAR LOCKED UP AND WENT OUT FROM UNDER ME. HONDA SHOULD BE HELD LIABLE. I HAVE COMPLAINED TO HONDA AND CONTINUE TO COMPLAIN WITH NO SATISFACTION. THANK YOU.

NHTSA ID

10568398

Incident

Jul 31, 2011

Mileage

39,839 mi

"DEALER MESSAGE - ON DECEMBER 11, SEVERAL SECTIONS OF S/B GL1800 #23 WERE REVISED TO INCLUDE INFORMATION FOR THE REPAIR OF TRIKE COVERSIONS."

"SERVICE BULLETIN - HONDA IS LAUNCHING A SAFETY RECALL OF 2012-2015 GL1800/A AND 2013-2015 GL1800B/BD MOTORCYCLES, AND IS IMPLEMENTING A RECALL REMEDY FOR 2001-2010 AND 2012 GL1800/A MOTORCYCLES ALREADY SUBJECT TO SAFETY RECALL “JG6”. HONDA HAS DETERMINED THAT UNDER CONDITIONS WHERE THE BRAKE FLUID IS SUBJECT TO PROLONGED AGING DUE TO A LACK OF MAINTENANCE (I.E., THE BRAKE FLUID IS NOT REPLACED FOR A LONG PERIOD OF TIME DESPITE THE PUBLISHED MAINTENANCE SCHEDULE OF REPLACEMENT EVERY 12,000 MILES OR TWO YEARS, WHICHEVER COMES FIRST), DEPOSITS MAY FORM WITHIN THE BRAKE FLUID. IF SUFFICIENT DEPOSITS ARE FORMED, THEY CAN RESULT IN A MALFUNCTION OF THE SECONDARY MASTER CYLINDER, WHICH MAY CAUSE THE REAR BRAKE TO DRAG."

NEWSLETTER - THE REPAIR PROCEDURE FOR THE SECONDARY MASTER CYLINDER (SMC) RECALL IS VERY INVOLVED, SO MAKE SURE TO READ THROUGH THE ENTIRE BULLETIN BEFORE HAND SO YOU CAN VISUALIZE THE PROCEDURES BEFORE YOU START. NOT ONLY WILL YOU BE INSTALLING AN UPDATED SMC AND A NEW REAR MASTER CYLINDER, BUT IT IS IMPORTANT TO CAREFULLY FOLLOW EACH STEP IN EXACT ORDER SO THAT THE PEDAL BRAKE LINE IS COMPLETELY FLUSHED OF ANY CONTAMINANTS.

"DEALER MESSAGE - EFFECTIVE IMMEDIATELY THE SECONDARY MASTER CYLINDER (SMC) KITS FOR THIS RECALL ARE AVAILABLE ON OPEN ORDER. AS INDICATED IN S/B GL1800 #23 AND OTHER COMMUNICATIONS ABOUT THIS RECALL, IT IS ABSOLUTELY CRITICAL THAT ONLY PRO HONDA DOT 4 BRAKE FLUID BE USED DURING THE REPAIR PROCEDURE. TO HELP ENSURE AN ADEQUATE SUPPLY OF BRAKE FLUID IS AVAILABLE FOR RECALL REPAIRS, AN ADDITIONAL ALLOCATION OF PRO HONDA DOT 4 BRAKE FLUID WILL BE SHIPPED TO DEALERS. THE ALLOCATION IS BASED ON YOUR DEALERSHIP’S PREVIOUSLY SUBMITTED GL1800 SMC RECALL WARRANTY CLAIMS."

SERVICE BULLETIN - HONDA IS LAUNCHING A SAFETY RECALL OF 2012-2015 GL1800/A AND 2013-2015 GL1800/B/BD MOTORCYCLES, AND IS IMPLEMENTING A RECALL REMEDY FOR 2001-2010 AND 2012 GL 1800/A MOTORCYCLES ALREADY SUBJECT TO SAFETY RECALL "JG6". HONDA HAS DETERMINED THAT UNDER CONDITIONS WHERE THE BRAKE FLUID IS SUBJECT TO PROLONGED AGING DUE TO A LACK OF MAINTENANCE, DEPOSITS MAY FORM WITHIN THE BRAKE FLUID.

"DEALER MESSAGE - THE SERVICE BULLETIN IN SUPPORT OF THE SAFETY RECALL OF 2001-2015 GL1800/A AND GL1800B/BD MOTORCYCLES FOR A POTENTIALLY DEFECTIVE SECONDARY MASTER CYLINDER IS POSTED ON IN. SERVICEBULLETIN SAFETY RECALL: GL1800 #23 INCLUDES THE AFFECTED MODELS, REPAIR PROCEDURE, PARTS INFORMATION, AS WELL AS WARRANTY CLAIM INFORMATION."