RoadVitals

2020 Honda GL1800

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 18, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 31, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Honda GL1800, most frequently naming the brakes, engine and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Engine133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Oct 31, 2024
18,196 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2021 GL1800 Goldwing motorcycles. The primary drive gear bolt on the crankshaft may break, which can result in an engine stall and lock up the rear wheel.
The risk: An engine stall and rear wheel lockup can increase the risk of a crash or injury.
The remedy: Dealers will replace the primary drive gear bolt, free of charge. Owner notification letters were mailed December 30, 2024. Owners may contact Honda customer service at 1-866-784-1870. Honda's number for this recall is KQ9.
Honda (American Honda Motor Co.)Manufacturer number KQ9View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Feb 15, 2024
29,301 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2018-2024 GL1800 (Goldwing), CBR600RR, and 2018-2019 CBR1000RR motorcycles. The fuel pump impellers may have been improperly molded, which can cause them to deform and result in fuel pump failure.
The risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the fuel pump module as necessary, free of charge. Owner letters were mailed June 19, 2024. Owners may contact Honda customer service at 1-866-784-1870. Honda's numbers for this recall are KP8, KP9, KQ0, and KQ1.
Honda (American Honda Motor Co.)Manufacturer number KP8, KP9, KQ0, KQ1View on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Jun 23, 2022
1,740 units potentially affected
The defect: Honda (American Honda Motor Co) is recalling certain 2020-2022 GL1800 Gold Wing motorcycles equipped with manual transmissions. An ignition timing software error for the engine control unit (ECU) may reduce engine performance, which can result in an engine stall.
The risk: An engine stall can increase the risk of a crash.
The remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed July 28, 2022. Owners may contact American Honda Motor Co customer service at 1-866-784-1870.
Honda (American Honda Motor Co.)View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEnginePowertrain (other)
Filed Sep 18, 2020

ENGINE IS STALLING FROM UNKNOWN CAUSE. ONLY CONSISTENT CONDITION IS THAT IT HAS OCCURRED DURING SOME FORM OF BRAKING AND ONCE CLUTCH IS DISENGAGED. OCCURS AT ALL SPEEDS. MOTORCYCLE WAS BOUGHT BRAND NEW AND STALLING OCCURRED IMMEDIATELY AFTER LEAVING DEALERSHIP. STALLING IS INTERMITTENT, BUT FREQUENCY OF OCCURRENCE HAS INCREASED. STALLING OCCURS WHILE IN MOTION. STALLING HAS OCCURRED FROM 3-65 MPH. STALLING HAS OCCURRED WHILE BIKE IS MOVING UPRIGHT AND STRAIGHT. STALLING HAS ALSO OCCURRED WHILE BIKE HAS BEEN LEANED OVER AND TURNING. IN ADDITION, DISENGAGING THE CLUTCH CAUSES A FLUCTUATION IN RPM DEPENDING ON CLUTCH LEVER POSITION. WITH ABSOLUTELY NO THROTTLE INPUT AND WITH CLUTCH LEVER TOUCHING THE GRIP, TRANSMISSION IDLES AT SAME LEVEL IN GEAR AS IT DOES WHEN IN NEUTRAL (APPROXIMATELY 750). HOWEVER, ONCE LEVER MOVES A MERE ⅛ INCH FROM GRIP, THE RPMS INCREASE BY APPROXIMATELY 500 RPM. THIS OCCURS WHEN LEVER STILL HAS AT LEAST ANOTHER 1 INCH OF TRAVEL TO GO UNTIL FRICTION ZONE (ENGAGEMENT). THIS CONDITION IS ALWAYS PRESENT.

NHTSA ID
11359812
Incident
Sep 2, 2020
Mileage
2 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

The Wrench - May

ELECTRICAL SYSTEM; POWER TRAIN; SERVICE BRAKES; STRUCTURE

"Newsletter - If the LCD screen is blank/inoperative and asterisks appear in place of the riding modes, perform the following test. • Inspect the number five (15 amp) audio fuse next to the battery in the main fuse box. • If failed, replace the fuse and disconnect the main multi pin connector from the Navi/audio unit. Power up the unit, and the fuse should not blow. You can also test with a known good Navi/audio unit. TechLine may be able to loan a known good Navi/audio unit if one is not available. • If the fuse does not fail, the original Navi/audio unit is internally shorted and will need to be replaced. " Newsletter - We have heard of customers riding with the cruise “ON” with no intention of actually using the cruise control function. These customers have noticed an issue where the cruise “ON” light in the dash will intermittently turn off on its own and not turn on again until the ignition key is turned off and back on. This will cause a P0504 error code to be stored for a brake switch malfunction. However, there is no actual malfunction of the switch. The rear brake pedal has a brake light switch and a cruise cancel switch. The problem is when both switches are activated for longer than 30 seconds while riding. Newsletter - When installing the NC750X/D accessory light bar (p/n 08A70-MJL-D30 or p/n 08A70-MGS-D30), ensure the front cowl stay holes are drilled in the correct position. The distance between the two mounting holes should be 37mm. If the mounting holes are less than 37mm, the front cowl stay (p/n 08A70-MJL-D30 or p/n 08A70-MGS-D30) will need to be replaced to install the accessory light bar. Newsletter - If the indicator warning light is on at all times and the motorcycle functions normally, you could have a DTC code P170D (shift sensor ground fault) due to the unit not having the quick shift option installed.

TheWrench1Feb.21

EQUIPMENT; STEERING

The Wrench - When performing the Service Bulletin GL1800 #1- Loose Handlebar Repair on 2018 GL 1800, or removing the Steering Bridge to adjust the upper steering stem nut on any 2018 and newer GL1800, the left rear tie rod bolt needs to be held by a 14 mm open wrench to prevent the bolt from turning when loosening the 17 mm upper nut. If the bolt is not supported, the rubber bushing will be damaged, which will then need to be replaced. Bushing damage will not be covered by warranty.

MCPST12042020

SERVICE BRAKES; SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR; VEHICLE SPEED CONTROL

"Dealer Message - The December 2020 edition of The Wrench publication is now available on iN. If DTCs appear on a new 2018 and newer GL1800, these are likely ABS related and are generated when the factory runs the freshly built unit on a dyno to verify proper engine and transmission operation. These stored codes are easily cleared using MCS, and will not return unless there is a problem related to the front (1-1) or rear (1-3) wheel speed sensors, or there is a CAN communication error (8-7) related to the ABS system."

TheWrenchDec2020

SERVICE BRAKES; SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR

The Wrench - If DTCs appear on a new 2018 and newer GL1800, these are likely ABS related and are generated when the factory runs the freshly built unit on a dyno to verify proper engine and transmission operation. These stored codes are easily cleared using MCS, and will not return unless there is a problem related to the front (1-1) or rear (1-3) wheel speed sensors, or there is a CAN communication error (8-7) related to the ABS system.

AMV200501

EQUIPMENT

Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

AMV200502

EQUIPMENT

Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda GL1800 by model year
YearComplaintsRecallsInvestigationsIssue Index
2024310
2023210
2022120
2021730
2020Viewing130
2019820
2018342050.8
2017000
2016510
2015820
2014721
2013921
2012315249.3
2011010
2010245157.0
2009261
2008475152.9
2007205153.5
2006226145.6
2005183148.3
2004105254.0
20031017456.7
20021827456.9
2001846455.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.