2012 Honda GL1800

This PE was opened after NHTSA received 10 owner complaints alleging vehicle control was compromised due to inconsistent throttle control in MY 2012-14 Honda GL1800 motorcycles.Typically during the first five minutes of operation (cold engine), riders would experience a pronounced engine stumble when operating the bike at low speeds and minimal throttle applications.Riders were concerned that this scenario would result in a crash if the stumble were to occur while making a sharp turn at low speed.Since opening this investigation we discussed the issue with Honda motorcycle dealers and service personnel and subject vehicle owners / complainants.We test rode one complaint GL1800 and monitored web forum activity.Based on the information gathered, the issue of low speed engine stumble in these motorcycles does not appear to jeopardize safety.The absence of crashes in a population of vehicles with up to 4 years in service indicates riders are able to instinctively correct for any control issue that may accrue from a low speed cold engine stumble.In the absence of a actionable defect trend, we are closing this PE.We continue to monitor complaints and other information sources for any data that may alter this finding.If such information is found, we will respond accordingly.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10785837,10783109,10781852,10760402,10670092,10662128,10653041,10643482,10641998,10639635,10639538,10639483,10633401,10633110,10632624,10632569,10631910,10621114,10577493,10572733,10550566,10549745,10548741,10548568,10546436,10532817,10532620,10532347,10532553,10532249,10531538,10523914,10523890,10523515,10523017,10512486

NHTSA opened Audit Query (AQ) 12-001 to determine whether Southern Honda Powersports (Southern Honda) of Chattanooga, Tennessee, had complied with the requirements of the National Traffic and Motor Vehicle Safety Act, as amended, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a motor vehicle or equipment manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with federal motor vehicle safety standards.In turn, a dealer may not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed.(see 49 U.S.C. 30120(i); 49 C.F.R. 573.11)NHTSA issued an information request to Southern Honda on May 14, 2012 to which they responded on July 6, 2012.NHTSA?s inquiry led it to believe that Southern Honda had failed to complete the requirements of five recalls that required inspections and/or repairs of motorcycles prior to their sale or delivery.NHTSA believes that 329 motorcycles affected by recalls had not been inspected and/or repaired prior to their sale and delivery between 2007 and 2012.The agency is unaware of any deaths or injuries involving these vehicles.NHTSA concluded that it had a potential civil penalty claim against Southern Honda for violations of the Safety Act.Southern Honda denied any violations of the Safety Act.In order to settle this matter, Southern Honda agreed to pay a civil penalty in the amount of $125,000, to be paid in five annual installments.This AQ is closed.

I AM HAVING SLOW SPEED HESITATION WITH THE THROTTLE WHILE RIDING ON THE ROAD. WHEN I ROLL THE THROTTLE ON THE BIKE SOMETIMES HESITATES, DOES NOTHING SO WHEN I TRY MORE FUEL THE THROTTLE CONTROL FINALLY DECIDES TO START WORKING AND HAS MADE FOR SOME WILD RIDES ESPECIALLY IN TURNS. IT IS DANGEROUS TO HAVE TOO MUCH FUEL ADDED WHEN NOT EXPECTING IT. THIS HAS BEEN AN ONGOING PROBLEM FOR ABOUT A YEAR NOW.

NHTSA ID

10903036

Incident

Aug 30, 2016

Mileage

14,000 mi

MY GOLDWING HAS THE HESITATION PROBLEM LIKE SO MANY OTHERS. I HAVE ALMOST DROPPED THE BIKE A COUPLE OF TIMES BECAUSE OF THE STUMBLE. IT WILL HESITATE AND THEN THE ENGINE WILL SUDDENLY GET FUEL AGAIN AND LUNGE FORWARD DANGEROUSLY. IF I WOULD HIT SAND OR GRAVEL OR BE ON A GRAVEL ROAD OR GRAVEL PARKING LOT IT WOULD BE A BAD SPIN OUT AND LOSE CONTROL AND GO DOWN WITH DAMAGE TO MYSELF , MY WIFE AND THE BIKE. IT HAS HAPPENED MANY TIMES SO ONE DATE LISTED DOWN BELOW IS NOT ACCURATE. BOUGHT THE BIKE ON DEC 12,2015 WITH ONLY 1685MILES ON IT. PREVIOUS OWNER SAID IT STUMBLED. MY 1988 HAD THE SAME PROBLEM AND HAD A SAFETY RECALL TO FIX IT. WHY NOT THESE NEWER GOLDWINGS?

NHTSA ID

10839640

Incident

Dec 12, 2015

Mileage

1,685 mi

MY HONDA GOLD WING 2012 HAS A DANGEROUS STUMBLE THAT FREQUENTLY CAUSES THE ENGINE TO STUTTER AND NEARLY STALL. MANY TIMES, I OPEN THE THROTTLE TO ENTER AN INTERSECTION, OR TO PULL AWAY FROM A STOP, AND THE POWER DROPS OFF TO NOTHING, THEN, WHEN I OPEN THE THROTTLE TO COMPENSATE, THE MOTORCYCLE SURGES FORWARD CAUSING THE BIKE TO LUNGE AHEAD. IN TRAFFIC, IT LUNGES TOWARD THE VEHICLE IN FRONT OF ME. AT A STOP SIGN IN THE COUNTRY, IT LUNGES TOWARD THE OUTSIDE OF THE TURN. THIS HAPPENS AFTER THE MOTORCYCLE IS STARTED. IT DOES NOT HELP TO WARM UP THE ENGINE. LET ME SAY THAT AGAIN AS NO ONE BELIEVES ME EVEN THOUGH IT IS TRUE: WARMING UP THE ENGINE DOES NOT HELP!!! ONLY TRAVELLING A MILE OR TWO DOWN THE ROAD, OR REVVING THE ENGINE REPEATEDLY BEFORE STARTING OFF, WILL TEMPORARILY "FIX" THE PROBLEM. I BROUGHT IT BACK TO THE DEALERSHIP THREE TIMES TO HAVE TIS FIXED. THEY "RESET THE ECM." THIS KINDA SORTA WORKED A LITTLE AND FOR A VERY SHORT TOME, THEN THE PROBLEM COMES RIGHT BACK. ONCE THE BIKE HAS BEEN RUNNING FOR SEVERAL MILES (NOT JUST WARMED UP), THE STUMBLE WILL GO AWAY. IN ADDITION, IF THE ENGINE IS WARM FROM RIDING, BUT I STOP FOR AS LITTLE AS 20 MINUTES, THE STUMBLE OFTEN COMES BACK EVEN THOUGH THE ENGINE IS WARM. BY THE WAY, MODERN FUEL INJECTED ENGINES SHOULD NOT NEED ANY WARM UP. THIS FUEL SYSTEM ERROR IS GOING TO GET SOMEONE HURT OR KILLED WHEN THEIR BIKE STUMBLES AND FALLS IN A BUSY INTERSECTION, OR LUNGES OFF THE ROAD OR INTO THE BACK OF ANOTHER VEHICLE. THIS FAULT IS WELL KNOWN BY GOLD WING RIDERS AND HAS BEEN WIDELY DISCUSSED ON GOLD WING FORUMS. THERE IS EVEN A $125.00 AFTERMARKET PART THAT TRICKS THE FUELING SYSTEM INTO PERFORMING PROPERLY. I WILL BE BUYING THIS PART IN THE SPRING. WITHOUT YOUR HELP, HONDA WILL CONTINUE TO IGNORE THIS SERIOUS, POTENTIALLY FATAL DEFECT. PLEASE HELP ME KEEP RIDERS SAFE BY MAKING THEM FIX THIS PROBLEM.

NHTSA ID

10807146

Incident

Oct 1, 2012

Mileage

1,000 mi

ON COLD START-UPS(EVEN IN THE SUMMER IN FLORIDA), THE MOTORCYCLE WILL STUMBLE OR HESITATE UNTIL WARMED UP. THIS CAUSES INCONSISTENT AND UNPREDICTABLE THROTTLE CONTROL IN SLOW TURNS. I HAVE NEARLY DROPPED THE MOTORCYCLE MULTIPLE TIMES AND ALSO HAVE ENCOUNTERED PULLING OUT IN TRAFFIC AND NOT HAVING PREDICTABLE THROTTLE CONTROL TO GET GOING SAFELY. VERY DANGEROUS!

NHTSA ID

10785837

Incident

Oct 18, 2015

Mileage

7,000 mi

ENGINE HAS A SERIOUS SAFETY ISSUE WITH SEVERE HESITATION TO A MOMENTARY LOSS OF COMPLETE POWER DURING COLD OPERATING TEMPERATURES AND SAME SEVERE PROBLEM ON HOT SHUT DOWN AND RESTART. ALSO HESITATES AT ALL TIMES WHILE DRIVING BUT NOT AS SEVERE AS FIRST TWO. THIS IS A SERIOUS SAFETY ISSUE IN TRAFFIC AND PULLING OUT. THIS HAPPENS WHEN PULLING INTO TRAFFIC IN CITY STREET AND HIGHWAY WHILE TURNING AND GOING STRAIGHT.

NHTSA ID

10783109

Incident

Oct 10, 2015

Mileage

7,000 mi

I OWN A MOTORCYCLE REPAIR SHOP. I HAVE DOCUMENTS SHOWING AMERICAN HONDA MOTOR CO. IS NOT COMPLYING WITH CAMPAIGN NUMBER 14V472000. THEY STATE THERE IS NO REMEDY FOR THIS ISSUE BUT IN FACT THEY HAVE IMPLEMENTED ONE. I SEND CUSTOMERS TO DEALERS AND THE DEALER AND HONDA MOTOR CO. CUSTOMER SERVICE DENY THEIR CLAIM AND EITHER CHARGE THEM FOR REPAIRS OR I DO THE REPAIR. WHAT GOOD IS A RECALL IF YOU DON'T ENFORCE IT? SOMEONE WILL HAVE A BAD CRASH AND DIE. I WANT TO KNOW WHERE TO SEND MY PAPER WORK AND GET SOMEONE TO ACT ON THIS RECALL.

NHTSA ID

10726390

Incident

Apr 30, 2015

Mileage

19,500 mi

TL* THE CONTACT OWNS A 2012 HONDA GOLDWING. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE ROTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE SECONDARY MASTER CYLINDER WAS REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. UPDATED 1/23/15*CN UPDATED 9/8/2017*CN

NHTSA ID

10663709

Incident

May 14, 2012

Mileage

3,200 mi

2012 GOLDWING GL1800 MOTORCYCLE HAS HAD A PROBLEM WHILE DRIVING OFF WHEN FIRST STARTED. UNLESS YOU ALLOW IT TO WARM UP COMPLETELY BEFORE TRYING TO DRIVE OFF, IT WILL TRY TO STALL OR SPUTTER AND NOT HAVE ANY POWER AT LEAST MOMENTARILY. THIS SITUATION CAN CAUSE LOSS OF CONTROL AND A TIP OVER ACCIDENT WITH THIS 950LB BIKE. WHEN IT OCCURS WHILE ENTERING TRAFFIC FLOW, IT CAN CAUSE A SERIOUS ACCIDENT OR DEATH. THIS CONDITION HAS EXISTED SINCE I PURCHASED THE MOTORCYCLE NEW IN JUNE 2012. I HAVE DISCUSSED THIS WITH MANY OTHER GOLDWING OWNERS AND FOUND THAT THEY HAVE THE SAME PROBLEM. IT HAS CAUSED MANY OF THEM TO DROP THEIR BIKE WHILE TRYING TO DRIVE OFF. I HAVE COMPLAINED TO HONDA DEALERS WITH NO POSITIVE RESULTS. THEY DON'T KNOW WHAT TO DO. MANY HAVE COMPLAINED DIRECTLY TO HONDA TO NO AVAIL. THIS PROBLEM WILL EVENTUALLY RESULT IN DEATHS IF NOT RESOLVED. THIS PROBLEM IS ALSO A HUGE TOPIC OF DISCUSSION ON GOLDWING ONLINE FORUMS. *TR

NHTSA ID

10643482

Incident

Jul 30, 2012

Mileage

200 mi

Service Bulletin - Honda has sourced a new supplier for the 2009 ~ 2017 GL1800 Tire Pressure Monitoring System (TPMS). The new TPMS supplier parts are not compatible (will not communicate) with the original equipment parts. Therefore, if the original TPMS sensor/valve or receiver requires replacement, it will require the TPMS kit listed in this bulletin. Individual parts for the new kit are available for future repairs.

Dealer Message - Honda has sourced a new supplier for the 2009 ~ 2017 GL1800 Tire Pressure Monitoring System (TPMS). The new TPMS supplier parts are not compatible (will not communicate) with the original equipment parts. Therefore, if the original TPMS sensor/valve or receiver requires replacement, it will require the TPMS kit listed in this bulletin. Individual parts for the new kit are available for future repairs.

Service Bulletin - Honda has sourced a new supplier for the 2009 ~ 2017 GL1800 Tire Pressure Monitoring System (TPMS). The new TPMS supplier parts are not compatible (will not communicate) with the original equipment parts. Therefore, if the original TPMS sensor/valve or receiver requires replacement, it will require the TPMS kit listed in this bulletin. Individual parts for the new kit are available for future repairs.

Service Bulletin - Honda has sourced a new supplier for the 2009 ~ 2017 GL1800 Tire Pressure Monitoring System (TPMS). The new TPMS supplier parts are not compatible (will not communicate) with the original equipment parts. Therefore, if the original TPMS sensor/valve or receiver requires replacement, it will require the TPMS kit listed in this bulletin. Individual parts for the new kit are available for future repairs.

Dealer Mesage - Honda has sourced a new supplier for the 2009 ~ 2017 GL1800 Tire Pressure Monitoring System (TPMS). The new TPMS supplier parts are not compatible (will not communicate) with the original equipment parts. Therefore, if the original TPMS sensor/valve or receiver requires replacement, it will require the TPMS kit listed in this bulletin. Individual parts for the new kit are available for future repairs.

Service Bulletin - Honda has sourced a new supplier for the 2009 ~ 2017 GL1800 Tire Pressure Monitoring System (TPMS). The new TPMS supplier parts are not compatible (will not communicate) with the original equipment parts. Therefore, if the original TPMS sensor/valve or receiver requires replacement, it will require the TPMS kit listed in this bulletin. Individual parts in the kit are available for future repairs.