RoadVitals

2009 Keystone Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Sep 12, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2009 Keystone Montana, most frequently naming the tires & wheels, other / unspecified and electrical categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels666.7%
  • Other / unspecified222.2%
  • Electrical111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
15V561000

ELECTRICAL SYSTEM

Sep 4, 2015
3,585 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
The risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
The remedy: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
Keystone RV CompanyManufacturer number 15-234View on NHTSA.gov
11V577000

ELECTRICAL SYSTEM

Dec 8, 2011
6,101 units potentially affected
The defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
The risk: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
The remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Other / unspecified
Filed Sep 12, 2016

ON SEPTEMBER 7 2016 I WAS TRAVELING WEST ON I 64 AT APROX. 4:00 PM IN TRAFFIC JUST AFTER MILE 19 I HERD A LOUD BANG AND SAW DEBRIS FLYING OFF OF THE RIGHT SIDE OF MY RV. I PULLED ON TO THE SHOULDER AND DISCOVERED THAT THE ENTIRE TREAD ON MY RIGHT REAR TIRE HAD SEPARATED CAUSING DAMAGE TO THE RIGHT WHEEL WELL AND KNOCKED OFF THE VALVE STEM FROM THE RIGHT FRONT TIRE LEAVING ME WITH 2 FLAT TIRES. I ALWAYS USE A TPMS AND AT THE TIME OF FAILURE THAT TIRE WAS AT 85 PSI AND A TIRE TEMPERATURE OF 109 DEGREES. AFTER GETTING HOME I INSPECTED THE TIRE AND FOUND THE FOLLOWING 2 SPLITS ON THE SIDE WALL ABOUT 4 INCHES APART RUNNING FROM BEAD TO BEAD, AN AREA OF OLD RUST ON THE STEEL BELTS, AND A FARE AMOUNT OF UNBOND OF THE RUBBER FROM THE STEEL BELT ALSO THE STEEL BELT WAS BROKEN IN A STRAIGHT LINE 90 DEGREES TO THE TREAD. MY RV IS STORED INDOORS SO THERE IS NO UV DAMAGE AND WHEN NOT IN USE I KEEP IT OFF OF THE GROUND ON BLOCKS.

NHTSA ID
10905911
Incident
Sep 7, 2016
Mileage
12,500 mi
Electrical
Filed Oct 25, 2014

IOTA ITS-50R TRANSFER SWITCH FAILURE :CENTER LUGS OVER HEATED AND BEGAN TO MELT, MELTED WIRING AT TERMINAL AND MELTED UNIT COVER. HAD I NOT BEEN HOME, OR ASLEEP, IT WOULD HAVE BURNED THE WHOLE CAMPER DOWN, POSSIBLY RESULTING IN INJURY OR DEATH! *TR

NHTSA ID
10649954
Incident
Oct 25, 2014
Tires & wheels
Filed Sep 11, 2012

TL* THE CONTACT OWNS A 2009 KEYSTONE MONTANA RECREATIONAL VEHICLE EQUIPPED WITH BF-GOODRICH LOW RANGE E TIRES, SIZE 235-85-R16. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RIGHT PASSENGER SIDE TIRE BLEW OUT AND 80 MILES LATER THE DRIVER REAR SIDE TIRE BLEW. THE TIRES WERE NOT REPLACED. THE RV SUSTAINED DAMAGED TO THE FRONT END PANEL, INSULATION, AND BRAKE WIRES. THE DOT WAS NOT AVAILABLE. THE TIRES FAILURE MILEAGE WAS 15,000 AND THE RECREATIONAL VEHICLE FAILURE MILEAGE WAS 25,985....UPDATED11/21/12 *BF THE CONSUMER STATED HE EXPERIENCED TREAD LOSS AND BELT SEPARATION. THE RV WAS DAMAGED. UPDATED 11/28/12

NHTSA ID
10475088
Incident
Sep 6, 2012
Mileage
25,985 mi
Tires & wheels
Filed Aug 9, 2012

2009 KEYSTONE MONTANA 5TH WHEEL. CONSUMER STATES HE EXPERIENCED FIVE TIRE FAILURES *TGW THE CONSUMER STATED THE PRESSURE WAS GOOD AND THE WEIGHT OF THE CAMPER WAS UNDER GROSS WEIGHT.

NHTSA ID
10469881
Incident
Aug 1, 2012
Tires & wheels
Filed Jul 30, 2012

TL* THE CONTACT OWNS A 2009 KEYSTONE MONTANA RV EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: ST 235 80 16. THE CONTACT WAS TRAVELING 62 MPH WHEN THE DRIVER'S SIDE REAR TIRE STARTED TO LOOSE TREAD. ON ANOTHER OCCASION THE REAR PASSENGER SIDE TIRE LOST TREAD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS CONTACTED. THE TIRES WERE REPLACED. THE DOT NUMBER AND VIN WERE UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.

NHTSA ID
10468290
Incident
Jul 6, 2012
Tires & wheels
Filed Jun 7, 2012

TL* THE CONTACT OWNS A 2009 KEYSTONE MONTANA EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE 235/80/R16, DOT# OHUN1LHR190. THE CONTACT WAS DRIVING 65 MPH WHEN THE REAR PASSENGER TIRE EXPLODED. THE FAILURE CAUSED DAMAGE TO THE REAR FENDER WELL. THE CONTACT STOPPED AT A TIRE SHOP AND INSTALLED A NEW TIRE. THE FOLLOWING DAY, AFTER DRIVING 65 MPH AND ABOUT 200 MILES, THE REAR DRIVER'S TIRE EXPLODED. THE TIRE AGAIN DAMAGED THE REAR FENDER WELL. THE CONTACT TOOK THE TIRE TO A GOODYEAR DEALER AND PURCHASED A NEW TIRE. THE DEALER PREPARED A CLAIM FORM FOR THE CONTACT AND MAILED IT IN TO THE GOODYEAR MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT AND THE INSURANCE COMPANY FOR ANY DAMAGES. THE FAILURE MILEAGE OF THE VEHICLE WAS 5,000 AND THE FAILURE MILEAGE OF THE TIRES WAS 5,000.

NHTSA ID
10460931
Incident
May 12, 2012
Mileage
5,000 mi
Tires & wheels
Filed May 18, 2012

CONSUMER WRITES IN REGARDS TO PROBLEM WITH VEHICLE TIRES *TGW THE CONSUMER STATED HE EXPERIENCED TWO TIRE BLOWOUTS, WHICH RESULTED IN DAMAGE TO THE RV. THE CONSUMER STATED THE TIRES WERE MADE IN CHINA WITH 2 PLY SIDEWALLS AND 6 PLY TREAD AREA. THE CONSUMER STATED THE TIRES DIDN'T HAVE ENOUGH CARRYING WEIGHT FOR THE RV. *JB

NHTSA ID
10459418
Incident
May 1, 2012
Tires & wheels
Filed Dec 8, 2011

2009 KEYSTONE MONTANA 3400 RL FIFTH WHEEL. CONSUMER STATES TIRE BLEW WHILE DRIVING *TGW THE CONSUMER STATED THE RIGHT FRONT TIRE HAD DONE OVER A $1,000 IN DAMAGE TO THE RV, BY THE TIME HE WAS ABLE TO STOP. ON OCTOBER 27, 2001 THE LEFT FRONT TIRE BLEW OUT. THE CONSUMER WAS ABLE TO STOP THE RV AND SUFFERED LESS DAMAGE THAN BEFORE. THE CONSUMER STATED THE TIRES WERE MADE IN CHINA WITH INSUFFICIENT PLYS IN THE SIDEWALL. *JB

NHTSA ID
10439511
Incident
Dec 1, 2011

Compare model years

Complaint and recall counts across every year of this model

Keystone Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130—
2025000—
2024000—
2023610—
2022730—
2021420—
2020310—
2019240—
2018530—
2017810—
2016910—
2015230—
20141141—
2013961—
20121110—
2011380—
20101250—
2009Viewing950—
2008440—
20071060—
20061020—
2005630—
2004750—
2003330—
2002720—
2001120—
2000110—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.