RoadVitals

2010 Keystone Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Apr 12, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2010 Keystone Montana, most frequently naming the other / unspecified, tires & wheels and suspension categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified646.2%
  • Tires & wheels646.2%
  • Suspension17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
11V577000

ELECTRICAL SYSTEM

Dec 8, 2011
6,101 units potentially affected
The defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
The risk: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
The remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYView on NHTSA.gov
11V027000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Jan 19, 2011
258 units potentially affected
The defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
The risk: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
The remedy: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 11-160View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 12
Other / unspecified
Filed Apr 12, 2018

TL* THE CONTACT OWNS A 2010 KEYSTONE MONTANA EQUIPPED WITH A PUSH-BUTTON PINDICATOR FIRE EXTINGUISHER, MODEL NUMBER: M5PM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V755000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE CONTACT CALLED KIDDE AT 855-262-3540 IN JANUARY OF 2018 AND WAS ADVISED THAT THE PART WOULD BE SENT OUT IN 3-4 WEEKS, BUT THE CONTACT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER AS OF YET. THE CONTACT ALSO STATED THAT A CASE WAS OPENED WITH KIDDE. THE VIN WAS NOT AVAILABLE. *TT THE CONSUMER STATED THE SITUATION HAS BEEN RESOLVED. *TR

NHTSA ID
11084710
Incident
Jan 8, 2018
Tires & wheels
Filed Sep 1, 2015

ST235/80R-16/10 TOW MAX STR TRAILER HIGHWAY BW TIRES NEED TO BE INVESTAGATED. WE HAVE HAD 5 FLATS WITH ALL SAME PROBLEM OVER THE PAST 2 YEARS AND HAD READ THERE HAS BEEN 196 COMPLAINTS JUST LIKE OURS SINCE 2004

NHTSA ID
10760756
Incident
Aug 25, 2015
Other / unspecifiedSuspension
Filed Dec 2, 2014

THE 5TH WHEEL PIN ASSEMBLY HAS MOVEMENT AND HAS CAUSED DAMAGE TO THE INTERIOR CABINET INSIDE ABOVE IT. THERE HAS BEEN OTHER COMPLAINTS IN THE KEYSTONE FORUM ABOUT THE SAME PROBLEM. I HAVE BEEN INFORMED TO NOT TOW IT BY ONE DEALER. I HAVE TOWED IT LESS THAN 3000 MILES SINCE NEW. *JS

NHTSA ID
10661595
Incident
Dec 2, 2013
Tires & wheels
Filed Jun 18, 2013

LAST OCTOBER WE TOOK A TRIP FROM DAYTON, OH TO ORLANDO ? DISNEY WITH OUR 2010 KEYSTONE MONTANA. ON THE RETURN TRIP FRIDAY OCT 5TH, JUST NORTH OF ATLANTA WE HAD A BLOWOUT ON ONE OF THE OEM GOODYEAR MARATHON TIRES, DRIVER SIDE REAR. *TR THERE WAS LIGHT TRAFFIC ON NEWLY BLACKTOPPED ROAD WITH CRUISE CONTROL. BOOM! TIRE AND DEBRIS WENT EVERYWHERE. THE TIRE WAS SHREDDED AND WE HAD AAA/RV COME OUT AND PUT ON THE SPARE. I IMMEDIATELY CHECKED ALL OF THE TIRE PRESSURES (81-82LBS) SO THEY WERE ALL WITHIN SPEC. I CHECKED THEM BEFORE WE LEFT CALHOUN THE NEXT MORNING MAKING SURE THEY WERE ALL 80LBS. WE LIMPED HOME ON SATURDAY. THE TIRE WAS A GOODYEAR 235/80R16, MFG CODE: OH UN 1LHR 3608. THE TIRE WAS RETURNED TO GOODYEAR PER THEIR INSTRUCTIONS. BOTH OF THE PLASTIC FENDERS, THE SKIRT UNDER THE WATER HEATER, REAR SKIRT WERE DAMAGED AND THE BOTTOM OF THE TRAILER. I HAVE REPLACED ALL OF THE TIRES WITH ANOTHER MAKE INCLUDING THE SPARE. *TR

NHTSA ID
10520485
Incident
Oct 5, 2012
Mileage
5,000 mi
Other / unspecified
Filed Jun 3, 2013

TL* THE CONTACT OWNS A 2010 KEYSTONE MONTANA 3750FL EQUIPPED WITH A NORCOLD REFRIGERATOR, SERIAL NUMBER 12711643. THE CONTACT MENTIONED THAT THE REFRIGERATOR MALFUNCTIONED AND IT FAILED TO COOL ITS CONTENTS. THE CONTACT ALSO STATED THAT THE REFRIGERATOR HAS BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 10E049000 ( EQUIPMENT) ON THREE DIFFERENT OCCASIONS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE EQUIPMENT WAS NOT REPAIRED. *TR

NHTSA ID
10514773
Incident
May 9, 2011
Tires & wheels
Filed Apr 26, 2013

POWER KING TOWMAX STR BLEW OUT AFTER ONLY 150 (ONE HUNDRED FIFTY) MILES OF SERVICE. TIRE WAS SPARE FOR 3+ YEARS BEFORE BEING ROTATED INTO SERVICE. AS SPARE, TIRE WAS PROTECTED FROM SUN, BUT MAY HAVE EXPERIENCED UV DAMAGE DUE TO COVER NOT COMPLETELY COVERING BACK. PRESSURE OF 65PSI CONFIRMED 48 HRS PRIOR TO FAILURE. ST225/75R15, DOT 83B4 GPB 0110 DY. TIRE WAS MOUNTED IN DRIVER REAR POSITION OF FIFTH WHEEL RV TRAILER, A 2010 COUGAR 244RLS. ESTIMATED LOAD ON TIRE WAS 1800LB. TIRE WAS RATED FOR 2540LB AT 65PSI. VEHICLE WAS DRIVEN AT 65MPH IN 90+ DEGREE AMBIENT TEMPERATURE FOR TWO HOURS PRIOR TO FAILURE. NO TPMS, BUT DRIVER WITNESSED (IN REAR MIRROR) PIECES OF TREAD SEPARATING AND PULLED OVER BEFORE TRAILER WAS DAMAGED. TIRE MAY HAVE BEEN DRIVEN FOR SEVERAL MILES, AS TIRE'S LOCATION (DRIVER SIDE REAR) MADE IT NOT VISIBLE. *TR

NHTSA ID
10509656
Incident
Apr 22, 2013
Mileage
150 mi
Tires & wheels
Filed Sep 8, 2012

AUGUST 24, 2012 TRAVELING ON VACATION FROM MULLICA HILL, NJ TO HATTERAS ISLAND NC. TRAVELED THRU MILLSBORO DE WHEN TIRE #1 BLEW OUT ON THE DRIVER'S SIDE AXEL 2. TIRE EXPLODED FROM SIDE WALL. NOTHING IN TREAD. TIRE SHREDDED AND WRAPPED AROUND AXEL, DAMAGING UNDER SIDE OF TRAVEL TRAILER THRU TO INSULATION, SIDE PANEL AND WHEEL WELL COVER. 09/01/2012 RETURNING FROM HATTERAS ISLAND, NC REACHED DOVER, DE ENTERING TOLL BOOTH 2ND TIRE BLEW OUT, REAR AXEL PASSENGER SIDE SAME TYPE OF BLOW OUT SIDE WALLS, NOTHING IN TREAD. TIRES HAVE APPROXIMATELY 3000 OR LESS MILES ON THEM. REPLACED 1ST TIRE WITH SPARE, SECOND BLOWN OUT TIRE, REQUIRED ASSISTANCE TO BRING US ANOTHER TIRE AS WE DID NOT HAVE THE OPPORTUNITY TO REPLACE 1ST TIRE WITHIN THE WEEK. TIRES HAVE BEEN KEPT FOR EXAMINATION AND A CLAIM HAS BEEN FILED WITH GOODYEAR TIRES. TOOK TIRES TO BE REPLACED BY LOCAL TIRE DEALER, 2 REMAINING TIRES ARE ALSO SHOWING SIGNS OF SIDE WALL DAMAGE AND BREAKAGE IN RADIAL. ALL 4 TIRES HAVE BEEN REPLACED WITH A DIFFERENT TIRE THRU OUR LOCAL TIRE DEALER. *TR

NHTSA ID
10474309
Incident
Aug 24, 2012
Mileage
3,000 mi
Tires & wheels
Filed Jun 19, 2012

LETTER FROM CONGRESSMAN COLE'S OFFICE ON BEHALF OF CONSTITUENT, RE HIS RECENT EXPERIENCE WITH GOODYEAR TIRE COMPANY *TGW THE CONSUMER EXPERIENCED TWO TIRE BLOW OUTS SIMULTANEOUSLY. TWO DAYS LATER ANOTHER TIRE BLEW OUT AND SOON AFTER, THE FOURTH TIRE BLEW OUT. THE CONSUMER REQUESTED REIMBURSEMENT FROM GOODYEAR, BUT WAS DENIED BASED ON THE FACT, THE TIRES WERE NO LONGER AVAILABLE FOR INSPECTION. THE RV WAS DAMAGED WHEN THE TIRES BLEW OUT. THE CONSUMER HAD TO FILE A CLAIM FOR DAMAGES TO THE FENDER SKIRTING AND SIDES OF THE CAMPER. *JB

NHTSA ID
10462646
Incident
Jun 3, 2011

Compare model years

Complaint and recall counts across every year of this model

Keystone Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130—
2025000—
2024000—
2023610—
2022730—
2021420—
2020310—
2019240—
2018530—
2017810—
2016910—
2015230—
20141141—
2013961—
20121110—
2011380—
2010Viewing1250—
2009950—
2008440—
20071060—
20061020—
2005630—
2004750—
2003330—
2002720—
2001120—
2000110—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.