RoadVitals

2011 Keystone Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 14, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2011 Keystone Montana, most frequently naming the tires & wheels and powertrain (other) categories. 8 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels266.7%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
11V577000

ELECTRICAL SYSTEM

Dec 8, 2011
6,101 units potentially affected
The defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
The risk: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
The remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYView on NHTSA.gov
11V027000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Jan 19, 2011
258 units potentially affected
The defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
The risk: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
The remedy: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE RV COMPANYManufacturer number 11-160View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 14, 2014

WE WERE 4 HOURS INTO OUR VACATION WHEN THE GOODYEAR MARATHON 235/80/16 ON OUR 2011 MONTANA 5TH WHEEL BLEW. THE DAMAGE WAS CLOSE TO $2000, MESSED UP THE TIRE WELL, RIPPED THE BELLYPAN AND MESSED UP THE SLIDE OUT. GOODYEAR WILL PAY OUR DEDUCTIBLE, BUT WON'T HELP WITH REPLACEMENT OF THE REST OF THE CHINA BOMBS UNDER OUR CAMPER. VERY UNHAPPY WITH GOODYEAR AND MONTANA. *TR

NHTSA ID
10633049
Incident
Aug 27, 2014
Mileage
9,000 mi
Powertrain (other)
Filed Aug 21, 2012

TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE DROVE OVER A POT HOLE AND HEARD A LOUD NOISE. THE CONTACT MERGE TO THE SHOULDER AND NOTICED THAT THE PASSENGER SIDE AXLE WAS DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V413000 (POWER TRAIN). THE VIN WAS NOT AVAILABLE. THE MILEAGE WAS UNKNOWN.

NHTSA ID
10471704
Incident
Jun 12, 2012
Tires & wheels
Filed Mar 28, 2012

TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA FIFTH WHEEL TRAILER WITH GOOD YEAR MARATHON TIRES, SIZE: T235/80 R16. THE CONTACT STATED THAT ALTHOUGH HE HAD NOT EXPERIENCED A FAILURE WITH THE TIRES, THE CONTACT WAS CONCERNED BECAUSE OF THE NUMEROUS COMPLAINTS ONLINE REGARDING THE SPECIFIC TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS NOTHING THAT WOULD BE DONE TO CORRECT THE TIRES ALTHOUGH, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE HAD TO BE DRIVEN UNDER 65 MPH TO ENSURE THAT THERE WERE NO FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000.

NHTSA ID
10453313
Incident
Mar 20, 2012
Mileage
3,000 mi

Compare model years

Complaint and recall counts across every year of this model

Keystone Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130—
2025000—
2024000—
2023610—
2022730—
2021420—
2020310—
2019240—
2018530—
2017810—
2016910—
2015230—
20141141—
2013961—
20121110—
2011Viewing380—
20101250—
2009950—
2008440—
20071060—
20061020—
2005630—
2004750—
2003330—
2002720—
2001120—
2000110—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.