RoadVitals

2012 Keystone Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Sep 13, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2012 Keystone Montana, most frequently naming the tires & wheels, other / unspecified and body & structure categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 13, 2017

WHILE PULLING OUR FIFTH-WHEEL TRAILER, WE HAD A TREAD SEPARATION WITH ONE OF OUR POWER KING TOWMAX STR TIRES. THE RESULTING TIRE FAILURE, CAUSE BODY DAMAGE TO BOTH THE PLASTIC AND ALUMINUM SKIRTING ON THE RV. TRAVELING SPEED: 60 MPH. TIRE PRESSURE: 80 PSI. TREAD DEPTH: 6/32".

NHTSA ID
11023361
Incident
Jul 21, 2017
Other / unspecified
Filed Apr 9, 2016

ON 4/5/16 TRAVELING ON I-10 IN FLORIDA HAD A BLOWOUT ON THE DRIVERS SIDE OF OUR CAMPER, TIRE WAS A GOODYEAR MARATHON 235/80/R16, CAUSING DAMAGE TO THE CAMPER. FOUR DAYS LATER 4/9/16 ON I-65 IN ALABAMA WE HAD ANOTHER BLOWOUT, THIS TIME PASSENGER SIDE, AGAIN CAUSING EXTENSIVE DAMAGE TO THE CAMPER. THIS TIME THE TIRE BLEW SO BAD IT ACTUALLY WRAPPED AROUND THE AXLE (THIS WAS THE SAME TYPE OF TIRE AS BEFORE). THE TIRES WERE INFLATED PROPERLY AT 80 LBS PSI. BOTH TIMES WE WERE TRAVELING ON AN INTERSTATE.

NHTSA ID
10854585
Incident
Apr 5, 2016
Mileage
12,000 mi
Other / unspecified
Filed Jul 5, 2015

ORIGINAL GOODYEAR MADE-IN-CHINA TIRES WERE WEARING UNEVENLY AFTER ONLY A FEW THOUSAND MILES. WE ARE OBSESSIVE ABOUT CHECKING AND ADJUSTING TIRE PRESSURE BEFORE EACH TRIP. EXPERTS RECOMMENDED CHECKING TRAILER AXLE ALIGNMENT, WHICH WE HAD TO DO AT OUR OWN EXPENSE EVEN THOUGH STILL UNDER WARRANTY. NO TROUBLE FOUND. EVENTUALLY WE REPLACED ALL 5 TIRES, AGAIN AT OUR OWN EXPENSE JUST AFTER THE 1-YEAR NO MILEAGE GOODYEAR WARRANTY RAN OUT BECAUSE THEY WERE DANGEROUSLY WORN. THE NEW MICHELINS ARE PERFORMING BEAUTIFULLY AFTER 30,000 MILES. THE GOODYEAR TIRES WERE JUST POOR QUALITY. THANK GOODNESS WE REPLACED THEM BEFORE THEY COULD FAIL PREMATURELY AND CAUSE DAMAGE TO THE TRAILER OR TO US.

NHTSA ID
10732015
Incident
Jul 15, 2013
Mileage
4,000 mi
Tires & wheels
Filed Aug 6, 2014

OUR NEW MONTANA FIFTH WHEEL CAME EQUIPPED WITH GOODYEAR MARATHON ST 235/80 R16 LOAD RANGE E TIRES. WITHIN 7 MONTHS OF PURCHASE AND WITH 4500 MILES ON THE TIRES, WE HAD A COMPLETE TIRE FAILURE WITH THE ENTIRE TREAD BEING BLOWN OFF WHILE DOING 60 MPH ON A CLEAR INTERSTATE WITH NO ROAD HAZARD. WE HAD CHECKED THE TIRE PRESSURE THAT MORNING AND HAD THE RECOMMENDED 80 PSI AS ADVISED ON THE TIRE. ONE DAY LATER, ANOTHER OF THE SAME GOODYEAR TIRES WOULD NOT HOLD AIR AND WE WERE ADVISED BY A GOODYEAR DEALER THAT THIS WAS ALSO "BELT FAILURE." WHILE HAVING THESE 2 TIRES REPLACED, THEY DISCOVERED ANOTHER MARATHON TIRE HAD FLAT AND BOWED OUT AREAS TO THE TREAD. THEY ONLY HAD 2 TIRES FOR REPLACEMENT. THESE WERE NOT GOODYEAR TIRES. WE HAD TO TRAVEL AND PURCHASED 2 MORE REPLACEMENTS NON GOODYEAR TIRES. WE DID NOT HAVE AN ACCIDENT BUT THERE WAS DAMAGE TO OUR CAMPER. *TR

NHTSA ID
10619396
Incident
Jun 30, 2014
Mileage
4,500 mi
Tires & wheels
Filed Apr 29, 2014

APPROXIMATELY 25 MILES FROM HOME, #1 BLOWOUT OCCURRED NEAR MILE MARKER (MM) 175 ON I-75, RT REAR, TREAD COMPLETELY TORN OFF, WRAPPED AROUND AXLE, PUT HOLE IN JACK HYDRAULIC LINE AND DID STRUCTURAL DAMAGE TO RIGHT SIDE. HAD GOOD SAM PUT ON SPARE. #2 BLOWOUT OCCURED AT MM 145 ON I-75, LEFT REAR, MINIMAL DAMAGE. GOOD SAM BROUGHT A NEW HERCULES POWER STR TIRE AND MOUNTED IT. WENT TO CAMPING WORLD FT MYERS TO HAVE HYDAULIC LINE REPAIRED. STAYED THE NIGHT. ENROUTE TO A CAMPGOUND THE NEXT DAY, APPROX 30 MINUTES. #3 BLOWOUT ON THE FRONT RIGHT, MINIMAL DAMAGE. HAD GOOD SAM BRING TWO TIRES TO REPLACE THE BLOWN ONE AND THE OTHER REMAINING TIRE. MADE IT TO THE CAMPGROUND AND BACK TO CAMPING WORLD WHERE IT IS NOW FOR REPAIRS. THE TIRES WERE POWER KING TOWMAX, "E" RATED, LESS THAN 4,000 MILES, CAME ON A NEW 2012 KEYSTONE ALPINE 3650SL FIFTH WHEEL ,BOUGHT IN JUNE 2013. *JS

NHTSA ID
10585579
Incident
Apr 21, 2014
Mileage
4,000 mi
Tires & wheels
Filed Apr 29, 2014

I PURCHASED A NEW5TH WHEEL RV IN JULY 2013 AND I HAVE HAD 2 TIRE BLOW OUTS WITHIN 8 MONTHS SINCE I BOUGHT IT. I ALWAYS CHECK AND MAINTAIN THE RECOMENDED 80 PSI COLD PRESSURE THAT THE TIRE CALLS FOR AND I KEEP MY HIGHWAY SPEED BELOW 65 MPH. IT APPEARS TO BE TREAD SEPERATION AND IT HAS DONE EXTENSIVE DAMAGE TO MY RV BOTH TIMES. I HAVE HAD THE RV REPAIRED BY A RV DEALER BOTH TIMES. *JS

NHTSA ID
10585521
Incident
Apr 13, 2014
Mileage
700 mi
Tires & wheels
Filed Sep 19, 2013

TL* THE CONTACT OWNS A KEYSTONE RV TRAILER EQUIPPED WITH FOUR GOOD YEAR MARATHON TIRES, SIZE: T235/80 R16. THE CONTACT STATED THAT WHILE HAULING THE TRAILER THE FRONT PASSENGER TIRE BLEW. THE CONTACT CALLED ROADSIDE ASSISTANCE, WHO REPLACED THE TIRE WITH A SPARE TIRE. THE TIRE WAS NOT INSPECTED OR DIAGNOSED. THE TIRE WAS REPLACED. THE CONTACT HAD EXPERIENCED THE SAME ISSUE WITH TWO OTHER TIRES, BOTH OF WHICH WERE REMOVED FROM THE VEHICLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE MILEAGE WAS 11,174. UPDATED 10/24/13 *CN THE CONSUMER EXPERIENCED TWO ADDITIONAL FAILURES, THAT CAUSED DAMAGE TO HIS RV.

NHTSA ID
10544459
Incident
Mar 15, 2013
Mileage
11,174 mi
Tires & wheels
Filed Sep 11, 2013

I HAVE A 2012 KEYSTONE COUGAR 324RLB AND I BOUGHT IT BRAND NEW IN AUG. 2011. IT HAS ST235/8016 POWER-KING TOW-MAX STR TIRES (DOT 83B5 GPB 1211) THAT CAME NEW WITH THE TRAILER. THESE TIRES HAVE VERY LOW MILES ON THEM, LESS THAN 5000 MILES. ON LABOR DAY 2013 I HAD A BLOWOUT ON THE CURB SIDE REAR WHEEL WHILE COMING BACK FROM A CAMPING TRIP. THE BLOWOUT CAUSED MAJOR DAMAGE TO MY TRAILER AND WHEN THE TREAD CAME OFF THE TIRE WRAPPED AROUND THE AXLE AND CUT THE ELECTRIC BRAKE LINE. I ALWAYS INSPECT MY TIRES BEFORE EVERY TRIP AND MAKE SURE THEY ARE PROPERLY INFLATED TO 80LBS. PER THE MANUFACTURERS RECOMMENDATION. THE TRAILER IS IN THE SHOP RIGHT NOW GETTING FIXED BUT NOW I AM WORRIED ABOUT THE OTHER THREE TIRES AND THE SPARE THAT ARE STILL ON IT. AFTER DOING SOME RESEARCH ON THESE PARTICULAR TIRES IT SOUNDS LIKE THERE MIGHT BE A PROBLEM WITH THEM AND THAT IS WHY I AM POSTING THIS. I THINK THAT WHEN I GET MY TRAILER BACK I AM GOING TO REPLACE ALL TIRES WITH A BETTER BRAND. *TR

NHTSA ID
10543113
Incident
Sep 2, 2013

Compare model years

Complaint and recall counts across every year of this model

Keystone Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130
2025000
2024000
2023610
2022730
2021420
2020310
2019240
2018530
2017810
2016910
2015230
20141141
2013961
2012Viewing1110
2011380
20101250
2009950
2008440
20071060
20061020
2005630
2004750
2003330
2002720
2001120
2000110
1999010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.