RoadVitals

2008 Keystone Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Aug 9, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2008 Keystone Montana, most frequently naming the body & structure, suspension and other / unspecified categories. 4 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure233.3%
  • Suspension233.3%
  • Other / unspecified116.7%
  • Tires & wheels116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
15V561000

ELECTRICAL SYSTEM

Sep 4, 2015
3,585 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
The risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
The remedy: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
Keystone RV CompanyManufacturer number 15-234View on NHTSA.gov
10V587000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 17, 2010
4,770 units potentially affected
The defect: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.
KEYSTONE RV COMPANYManufacturer number 10-150View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecifiedSuspension
Filed Aug 9, 2020

GEICO IS REFUSING COVERAGE ON AN INCIDENT WHICH OCCURRED DURING TRANSPORT (IN MOTION, HWY 1-15 NORTHBOUND, NORTH OF LAS VEGAS, NV) OF MY RV. GEICO IS ONLY ABLE TO DENY THE CLAIM DUE TO LACK OF MAINTENANCE IF THE TRAILER/RV FAILS WHILE STORED OR NOT BEING USED. THE RV WAS BEING TRANSPORTED AT THE TIME OF THE LOSS AND WAS DEEMED ROAD-WORTHY BY A SUBJECT MATTER EXPERT PRIOR TO THE LOSS. THE TIRE COULD HAVE FAILED DUE TO MANY UNKNOWN VARIABLES, ALL OF WHICH ARE COVERED UNDER MY POLICY. IF THE TIRE SIMPLY FAILED DURING TRANSPORT, THEY MIGHT NOT COVER THE TIRE, BUT THE ENSUING DAMAGE WOULD BE COVERED. SUCH PROBABILITIES AS POTHOLES, DEBRIS, OR OTHER CONDITIONS WOULD REQUIRE GEICO TO COVER THE TIRE AND THE ENSUING DAMAGE. EITHER WAY, THE REFUSAL TO COVER THE INCIDENT IN TRANSPORT IS NOT LEGAL. GEICO CLAIMS A TIRE WAS NOT MAINTAINED. THE TIRES ARE 4 YEARS OLD, HAS LESS THAN LESS THAN 1500 MILES ON THEM, HIGHLY MAINTAINED SINCE PURCHASE 09-07-16, THE DATE TIRES WERE PURCHASED, WITH ONLY 2 TIRES ON THE SAME SIDE HAVING ISSUES OUT OF 4 TIRES. ONE OF THE PEOPLE PREPPING THE VEHICLE THE EVENING BEFORE THIS TRANSPORT WAS A VETERAN PROFESSIONAL RV TRANSPORTER, FORMER DEALERSHIP MANAGER FOR 2 DIFFERENT DEALERSHIPS, AND SERVICE WRITER. HIS EXPERTISE IS BEYOND NORMAL INSPECTION FOR TRANSPORT OF RV'S/TRAILERS. THE TRANSPORTATION DRIVER IS A VETERAN RV/TRAILER HAULER 60+ YEARS TOWING AND OWNS/HAS OWNED MULTIPLE TRAILERS CONCURRENTLY FOR 40+ YEARS. THE DRIVER HAS HAD MULTIPLE CROSS-COUNTRY TRIPS INCLUDING TRANSPORTING OF THIS EXACT RV FROM NEW YORK TO ARIZONA 3 YEARS PRIOR WHEN THE FULL SET OF NEW TIRES WERE PURCHASED IN MISSOURI (ON 09-07-16 AT JOPLIN TIRE AND AUTO). THE DRIVER HAS A METHODICAL SAFETY CHECKING ROUTINE PRIOR TO DEPARTURE AND REGULARLY METHODICAL SAFETY CHECKS DURING TRANSPORT.

NHTSA ID
11344159
Incident
Jun 9, 2020
Mileage
2,000 mi
Suspension
Filed Apr 30, 2012

TL* THE CONTACT OWNS A 2008 KEYSTONE MONTANA. THE CONTACT STATED THAT THE REAR DRIVER'S TIRE BLEW OUT WHILE DRIVING 60 MPH. AN INDEPENDENT TIRE SHOP ADVISED THE CONTACT TO UPGRADE TO A DIFFERENT TYPE OF TIRE. THE CONTACT THEN PURCHASED FOUR NEW TIRES FROM A DIFFERENT MANUFACTURER. THE FAILURE RECURRED ON SEVEN DIFFERENT OCCASIONS. THE CONTACT CONTINUED TO BUY REPLACEMENT TIRES FROM VARIOUS DIFFERENT MANUFACTURERS. INDEPENDENT REPAIR SHOPS INFORMED THE CONTACT THAT THE SIDEWALLS WERE BLOWING OUT. THE CONTACT EXPRESSED CONCERNS ABOUT THE SUSPENSION SYSTEM DUE TO THE REPEATED FAILURES REGARDLESS OF THE TYPE OF TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10456855
Incident
Jan 1, 2008
Tires & wheels
Filed Oct 29, 2009

TL* THE CONTACT OWNS A 2008 KEYSTONE MONTANA FIFTH WHEEL. THE VEHICLE HAS MISSION ST TIRES, TIRE SIZE 235/80/16. WHILE DRIVING APPROXIMATELY BETWEEN 50-55 MPH HE HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS INSPECTED AND THE FRONT DRIVER SIDE TIRE BLEW-OUT. THE DEFECTIVE TIRE DISPLAYED EXCESSIVE TREAD SEPARATION. THE TREAD BELT WIRE WAS VISIBLE. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE DRIVER WAS A ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO A TIRE AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 5,000. THE VIN WAS UNKNOWN.

NHTSA ID
10290288
Incident
Oct 25, 2009
Mileage
5,000 mi
Body & structure
Filed Oct 11, 2007

I HAVE A BRAND NEW MONTANA 332-PHT 5TH WHEEL RV CAMPER. YOU CAN'T OPEN THE EMERGENCY WINDOW BECAUSE THE LEVER HITS THE BACK OF THE SOFA. THE SOFA IS BOLTED DOWN AND CAN'T BE MOVED. I CONTACTED KEYSTONE, WHO MAKES THE MONTANA. THEY TOLD ME THAT BECAUSE IT IS A CHILDS ROOM I SHOULD TEACH MY KIDS HOW TO LOWER THE SOFA TO GET OUT. TO EXPECT A YOUNG CHILD TO DO THIS IN A FIRE IS CRAZY. THERE ARE 3 BUNK BEDS IN THE SAME ROOM THAT MOST OF THE TIME THE KIDS SLEEP ON SO EVEN AT NIGHT THE SOFA WOULD BE COSED. TO FIX THIS ALL THEY NEED TO DO IS SHORTEN THE HANDLE 2 INCHES OR MAKE A HANDLE THAT TURNS UPWARD GIVING MORE ROOM TO CLEAR SOFA. *TR

NHTSA ID
10205408
Incident
Oct 9, 2007

Compare model years

Complaint and recall counts across every year of this model

Keystone Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2026130—
2025000—
2024000—
2023610—
2022730—
2021420—
2020310—
2019240—
2018530—
2017810—
2016910—
2015230—
20141141—
2013961—
20121110—
2011380—
20101250—
2009950—
2008Viewing440—
20071060—
20061020—
2005630—
2004750—
2003330—
2002720—
2001120—
2000110—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.