RoadVitals

2012 Keystone Raptor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 15, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2012 Keystone Raptor, most frequently naming the tires & wheels and other / unspecified categories. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels480.0%
  • Other / unspecified120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jul 15, 2017

AFTER ONLY 3000 MILES AND 5 YEARS OF AGE TWO OF THESE TIRES BLEW WITH SEPERATION FAILURES. 70 PSI AND NO DEBRIS ON THE ROAD. 65 MPH CRUISE FOR ABOUT AN HOUR. THE TIRES WERE NOT HOT. THE 2012 RAPTOR TRAILER SUSTAINED DAMAGE TO THE SIDING ABOVE THE WHEEL WELL.

NHTSA ID
11005445
Incident
Jul 14, 2017
Mileage
3,000 mi
Tires & wheels
Filed Sep 11, 2014

BOUGHT 2012 KEYSTONE ALPINE TRAILER WITH TOWMAXX TIRES SIZE 235/80/16. APPROXIMATELY 3000 MILES ALWAYS CHECK PRESSURE HAD DRIVER SIDE BLOW OUT CAUSING EXTENSIVE DAMAGE AND 40 MILES LATER PASSENGER SIDE BLOW OUT CAUSING MORE DAMAGE. HAD VEHICLE WEIGHED AND STILL WAY UNDER LOAD RATING. COMPLETE TIRE TREAD SEPARATION. *TR

NHTSA ID
10632362
Incident
Aug 21, 2014
Tires & wheels
Filed Dec 13, 2013

TIRE PRESSURE ON 2012 KEYSTONE RAPTOR 300MP TOY HAULER, MFG. IN 4/2012, WAS CHECKED AND ADJUSTED AND LUG NUTS TORQUED BEFORE TRIP. TIRES HAD 7,296 MILES ON THEM. ROUGH ROAD ENCOUNTERED ON I-84 NORTH SOUTH OF HARTFORD CONN. RIGHT REAR TIRE BLEW OUT CAUSING $3832 IN DAMAGE TO THE SIDE OF THE TRAILER AND TRAILER BRAKE LIGHTS PLUS $215 FOR NEW TIRE. TIRE MFG. DATE WAS (4911). 714 MILES LATER FRONT RIGHT TIRE BLOWS OUT AFTER ENCOUNTERING ROUGH ROAD ON I-90 WEST, EAST OF AUBURN MA. NO NEW DAMAGE TO TRAILER. NEW TIRE COST $205. TIRE MFG. DATE WAS (0112) OLD TIRES WERE SHIPPED TO THE MANUFACTURER, DYNAMIC TIRE, MFG. OF POWER KING TOW MAX TIRES. THEY STATED THAT IT LOOKED LIKE THE TIRES WERE IMPROPERLY MOUNTED ON THE WHEELS. PARTS REPLACED WERE STEPS, FENDER ,WHEELS, AXLE, MOLDINGS MARKER LIGHT AND MISC. PARTS. *TR

NHTSA ID
10555981
Incident
Sep 15, 2013
Mileage
7,509 mi
Tires & wheels
Filed Nov 17, 2013

TOWING MY KEYSTONE RAPTOR 310TS, IN LESS THEN 4000 MILES I HAVE SEPARATED 3 POWER KING TOWMAX TIRES. TWO OF THEM WERE ON MY LAST TRIP. ONLY ONE OF THE THREE ACTUALLY BLEW OFF THE RIM (DESTROYING THE RIM). THE FIRST TIRE WAS ADJUSTED AND REPLACED BY THE TIRE MFG. THE LAST TWO JUST HAPPENED BUT I THINK IT IS TIME TO FIND A BETTER QUALITY TIRE AND I'LL HAVE TO ORDER A RIM. *TR

NHTSA ID
10552593
Incident
Nov 17, 2013
Mileage
4,000 mi
Other / unspecified
Filed Feb 27, 2012

TL* THE CONTACT OWNS A 2012 KEYSTONE RAPTOR COY HAULER RV. THE CONTACT STATED THAT WHILE MOVING THE TRAILER, THE UNDERBELLY DETACHED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY FASTENED THE UNDERBELLY ON TIGHTLY. THE CONTACT STATED THAT THE UNDERBELLY WAS NOT REPAIRED CORRECTLY. THE CONTACT ALSO STATED THAT THE SLIDE OUT WAS LOOSE AND WAS FLAPPING ON THE SIDE OF THE CAMPER THAT CAUSED A DISTRACTION TO OTHERS ON THE HIGHWAY. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10449426
Incident
Jul 12, 2011

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

12-183

ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

THIS ADVISORY 12-183 INVOLVES 2013-2014 RAPTOR MODELS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR. WITHOUT THE BAFFLE INSTALLED THE BULKHEAD COVER MAY EXHIBIT TEMPORARY WARPING WHILE THE GENERATOR IS IN OPERATION.

12-183

ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 12-183 FOR THE UNITS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR.

12-183

ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 12-183 FOR THE UNITS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Raptor by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025130
2024010
2023010
2022140
2021120
2020020
2019230
2018160
2017230
2016020
2015340
2014130
20131020
2012Viewing510
2011260
2010250
2009740
2008440
2007830
2006230
2005520
2004030

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.