RoadVitals

2013 Keystone Raptor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Nov 8, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 10 NHTSA owner-reported complaints for the 2013 Keystone Raptor, most frequently naming the tires & wheels, electrical and body & structure categories. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels538.5%
  • Electrical323.1%
  • Body & structure215.4%
  • Other / unspecified215.4%
  • Suspension17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov

EQUIPMENT

Apr 23, 2013
6,561 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
The risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
The remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Keystone RV CompanyManufacturer number 13-193View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Nov 8, 2020

I WAS IN MY RV AT APPROXIMATELY 10AM IN THE MORNING, AT A CAMPGROUND. I NOTICED A SMELL OF ELECTRICAL BURNING IN THE LIVING AREA OF THE RV. IT WAS A COLD MORNING, AND HAD OUR ELECTRIC FIRE PLACE ON AT THE TIME. WE ALSO HAD OUR HEAT STRIP IN OUR ROOF TOP AIR CONDITIONER ON AS WELL. THE BURNING SMELL BECAME STRONGER AS THE MORNING WENT ON. I THEN BEGAN TO INVESTIGATE WHERE THE SMELL WAS COMING FROM. IT APPEARED TO BE COMING FROM OUR FIREPLACE, WE THEN REMOVED IT PLACING IT OUTSIDE. I PLUGGED THE UNIT IN OUTSIDE TO SEE IF THE SMELL WAS COMING FROM THE FIREPLACE. THERE WAS NO SMELL FROM THE FIREPLACE. I WENT BACK IN TO THE CAMPER, THE SMELL WAS STILL PRESENT. I INVESTIGATED FURTHER, AND THE SMELL APPEARED TO BE COMING FROM THE UNDER BELLY COMPARTMENT. AFTER CLEARING OUT THE UNDER BELLY STORAGE, THE RV MECHANIC CAME OVER AND SMELLED THE ELECTRICAL SMELL. HE ASKED ME TO PLUG IN EVERYTHING THAT WAS ON AT THE TIME, WHEN I FIRST SMELLED THE BURNING SMELL. THE FIREPLACE WAS BROUGHT BACK INTO THE RV, AND PLUGGED BACK IN TO THE OUTLET. THE RV MECHANIC WENT INTO THE UNDERBELLY AND WAS SEARCH FOR THE SOURCE OF THE SMELL. UPON DOING SO, HE HAD BUMPED THE MAIN POWER FEED WIRE COMING INTO THE CAMPER. THIS CAUSED THE LIGHTS ON THE FIREPLACE TO FLICKER OFF AND ON. I NOTIFIED THAT WHAT EVER HE HAD JUST DONE CAUSED THE LIGHTS TO FLICKER. HE DID THIS AGAIN CAUSING THE LIGHT TO DO THE SAME THING AGAIN. THIS APPEARED TO BE THE PROBLEM THE MECHANIC WAS CONVINCED. HE SHUT THE POWER OFF, AND PULLED THE PLUG OUT. UPON TAKING THE PLUG OUT, HE FOUND THAT THE SIDE OF THE PLUG COVER WAS STARTING TO BURN. THE MECHANIC, WENT TO LOOSEN THE SCREWS FOUR THE FOUR WIRES CONNECTING THE 220 VOLT 50AMP SERVICE, AND WAS ABLE TO PULLED THE WIRES OUT WITHOUT HAVING TO UNSCREW ALL THE SCREWS. HE STATED THAT NONE OF THE HOLD SCREWS FOR THE CONNECTIONS WERE NEVER TIGHTEN. PLEASE LOOK INTO THIS FIRE HAZARD THANKS.

NHTSA ID
11373715
Incident
Oct 17, 2020
Mileage
4,000 mi
Electrical
Filed Nov 4, 2020
Fire reported

TL* THE CONTACT OWNS A 2013 KEYSTONE RAPTOR 300 MP. THE CONTACT STATED THAT WHILE IN THE RV, AN ABNORMAL ODOR APPEARED. THE CONTACT OPENED THE FRONT COMPARTMENT AND NOTICED THE WIRES WERE BURNED. THE WIRES WERE LOCATED ON THE DRIVER SIDE THE FRONT UNDER STORAGE AREA. NO DEALER NOR MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 13V155000(EQUIPMENT) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

NHTSA ID
11373033
Incident
Nov 3, 2020
Mileage
5,000 mi
Body & structure
Filed Jul 17, 2017

TIRE BLEW OUT CAUSING 1,850.00 DAMAGE NOT COUNTING NEW TIRE. NOVEMBER 2016 . NEXT TRIP JULY 6 2017 HAD BLOW OUT 7 MILES DOWN THE HWY SECOND TIRE BLEW OUT CAUSING EXTENSIVE DAMAGE . TIRES ARE TOW MAX235/80/16 . I HAD 5 NEW ONES PUT ON THE ONES THAT DIDN'T BUST ARE ALL KNOTTED UP LIKE THE BELTS ARE BROKE I SAVED THE TIRES .*DT*JB

NHTSA ID
11005880
Incident
Jul 6, 2017
Mileage
5,000 mi
Other / unspecified
Filed Aug 15, 2016

WHILE PULLING MY 2013 5TH WHEEL KEYSTONE RAPTOR ON I-95 IN VIRGINIA, I HAD THE RIGHT REAR TIRE EXPLODE. THE TIRE WAS A GOODYEAR 235/80/16 MARATHON TIRE THAT WAS NO MORE THAN A YEAR AND 4 MONTHS OLD. THE SPEED WAS BETWEEN 65-70MPH, AND WITHOUT WARNING HEARD A LOAD EXPLOSION. I LOOKED INTO THE RIGHT MIRROR, AND SAW THE TIRE DISINTEGRATING THE RIGHT SIDE OF MY 5TH WHEEL. ALL THE TIRES WERE CHECKED PRIOR TO LEAVING MYRTLE BEACH SC.,BY HAND AND VISUALLY. ALL THE TIRE HAD BETWEEN 77 TO 78 PSI IN THEM. THE SPARE WAS PUT ON, AND CONTINUED TO THE GOODYEAR SERVICE CENTER IN COLONIAL HEIGHTS VA. THE AUTO CENTER INITIALLY STATED THAT THIS WAS A ROAD HAZARD, UNTIL THE SPARE WAS TAKEN OFF. THE TIRE ON THE PASSENGER SIDE RIGHT FRONT HAD A BULGE ON THE INSIDE TREAD THAT WAS NOT VISIBLE UNTIL THE REAR TIRE WAS TAKEN. AT THIS POINT I INSISTED THAT ALL THE TIRES BE CHECKED BY THE GOODYEAR SERVICE CENTER. THEY TOOK BOTH LEFT SIDE TIRES OFF, PUT ONE TIRE ON THE SPIN BALANCER TO CHECK THE TIRE. THE SERVICE TECH FOUND TREAD SEPARATION IN A PORTION OF THE TIRE. THE SECOND TIRE ON THE LEFT FRONT ALSO SHOWED OBVIOUS TREAD SEPARATION WITHOUT THE SPIN BALANCER CHECK.THE GOODYEAR SERVICE CENTER WARRANTED ALL FOUR TIRES FOR TREAD SEPARATION. THANK GOD I INSISTED THAT THE REMAINING TIRES BE CHECKED. I BELIEVE THAT I WOULD HAVE EXPERIENCED ANOTHER BLOW OUT DOWN THE ROAD. THE GOVERNMENT SHOULD LOOK INTO A RECALL ON THESE TIRES. THE DOT DATE CODE WAS 2014 ON ALL THESE TIRES, AND HAD MAYBE 3000 MILES ON THEM. THE SERVICE CENTER STATED THAT THEY WERE ALL MANUFACTURED AT THE SAME LOCATION. GOODYEAR USA WAS CONTACTED, AND A CLAIM NUMBER WAS ASSIGNED. HAVE TO FILE A CLAIM WITH MY INSURANCE COMPANY TO HAVE DAMAGES FIXED. NO ONE SHOULD HAVE TO GO THROUGH THIS EXPERIENCE. I NOW AM LEFT IN DOUBT ABOUT HOW SAFE ARE THE NEW REPLACEMENT TIRES.

NHTSA ID
10895984
Incident
Aug 13, 2016
Mileage
3,000 mi
Tires & wheels
Filed Mar 21, 2016

TL* THE CONTACT OWNS A 2013 KEYSTONE RAPTOR TRAILER EQUIPPED WITH TRAILER KING (NA) TIRES, SIZE ST235/80/R16 (NA). WHILE DRIVING 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT AND THE TREAD SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL SIX TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THE MANUFACTURER OF THE TIRES WAS NOTIFIED. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 600.

NHTSA ID
10850710
Incident
Oct 15, 2015
Body & structureElectricalSuspension
Filed Jul 14, 2015

TRAVELING WEST ON 44 THROUGH MISSOURI NEAR ST. JAMES AT 60-62 MPH OR 1650 RPM ON DIESEL WE HEARD A LARGE BOOM AND I NOTICED VIBRATIONS COMING FROM THE 5TH WHEEL TRAILER. IT'S A TOYHAULER BUT WE DIDN'T HAVE OUR TOYS WITH US! WE HAD 2 BICYCLES TO RIDE. ALSO TWO LIGHT WEIGHT DOG CRATES MADE OF PLASTIC IN THE BACK. I OBSERVED OUT THE RIGHT MIRROR PARTS COMING OFF MY TRAILER. WE SLOWLY AND SMOOTHLY EASED TO 5 MPH. I THEN WENT TO THE SIDE OF THE ROAD TO SEE WHAT HAPPENED. THE RIGHT FRONT TIRE HAD BLOWN AND SEVERED MY LEVELING SYSTEMS HYDRAULICS. ONE LEG WAS ON THE GROUND DRAGGING, I RAISED THE LEG BY HAND AND DUCT TAPED UP FOR A TEMP REPAIR SO I COULD FORWARD TO TAKE THE CAMPER OFF THE ROAD AT AN INTERSECTION WHICH H WAS RIGHT THERE. I CALLED MY ROADSIDE ASSISTED INSURANCE AND THEY CHANGED TIRE TO SPARE. I LOOKED AT DAMAGED AND CONTINUED ON TO OUR CAMPING SPOT IN BRANSON MISSOURI. WE MADE SOME MORE MINOR REPAIRS AND CONTINUED ON OUR TRAVELS WITHOUT A SPARE AND THA LEVELING SYSTEM! PS THIS IS THE SECOND BLOWOUT IN 10 MONTHS ON THIS UNIT. TIRES: GRAND TOURINS ST235/80/R16 E RATED 3520 LBS. *TR

NHTSA ID
10733950
Incident
Jun 27, 2015
Mileage
6,000 mi
Tires & wheels
Filed Jun 8, 2015

TL* THE CONTACT OWNS A 2013 KEYSTONE RAPTOR TOYHAULER TRAILER. THE TRAILER WAS EQUIPPED WITH TWO POWER KING TOWMAX TIRES, SIZE: LT235/80R16 E. WHILE DRIVING 60 MPH ON A HIGHWAY, THE FRONT PASSENGER SIDE TIRE BLEW OUT WITH EXCESSIVE FORCE AND THE TREAD COMPLETELY SEPARATED. THE CONTACT MERGED TO THE SHOULDER OF THE HIGHWAY AND REPLACED THE TIRE. EIGHT MONTHS LATER, WHILE DRIVING 55 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT WITH THE SAME EXPLOSIVE FORCE. THE MANUFACTURER OF BOTH THE TRAILER AND THE TIRE WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10723951
Incident
Sep 16, 2014
Mileage
5,500 mi
Other / unspecifiedTires & wheels
Filed Jul 9, 2014

WE HAD TOWMAX STR ST 235-80R16,POWER KING RADIAL DOT 83B5 GPB TIRES ON OUR KEYSTONE RAPTOR CAMPER. WHILE DRIVING ON I-95 N IN GEORGIA, WE HAD A BLOWOUT. ONE TIRE WAS COMPLETELY SHREDDED, AND IT DAMAGED THE CAMPER IN THE AMOUNT OF $1470.21 WE CHANGED THE TIRE AND PROCEEDED HOME. ON INSPECTING THE REST OF THE TIRES, WE FOUND A SECOND TIRE WITH A BULGE, AND A THIRD WITH WIRES THROUGH THE TREAD. *TR

NHTSA ID
10609329
Incident
Mar 16, 2014
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

12-183

ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

THIS ADVISORY 12-183 INVOLVES 2013-2014 RAPTOR MODELS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR. WITHOUT THE BAFFLE INSTALLED THE BULKHEAD COVER MAY EXHIBIT TEMPORARY WARPING WHILE THE GENERATOR IS IN OPERATION.

12-183

ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 12-183 FOR THE UNITS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR.

12-183

ENGINE; EQUIPMENT ADAPTIVE/MOBILITY

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 12-183 FOR THE UNITS THAT NEED A BAFFLE INSTALLED TO DIRECT THE HEAT EXPELLED FROM THE GENERATOR ENGINE AWAY FROM THE BULKHEAD COVER BELOW THE GENERATOR DOOR.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Raptor by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010
2025130
2024010
2023010
2022140
2021120
2020020
2019230
2018160
2017230
2016020
2015340
2014130
2013Viewing1020
2012510
2011260
2010250
2009740
2008440
2007830
2006230
2005520
2004030

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.