RoadVitals

2009 Keystone Raptor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Oct 27, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2009 Keystone Raptor, most frequently naming the electrical, body & structure and brakes categories. 4 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical342.9%
  • Body & structure114.3%
  • Brakes114.3%
  • Other / unspecified114.3%
  • Tires & wheels114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
17V597000

EQUIPMENT:ELECTRICAL

Sep 25, 2017
97 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain 2008-2009 Raptor recreational vehicles, models 3110 and 3018, equipped with IOTA ITS-50R transfer switches. These transfer switches may fail when exposed to elevated electrical loads in higher ambient temperatures.
The risk: If the transfer switch fails, it can increase the risk of a fire.
The remedy: Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The recall began on November 1, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-301.
Keystone RV CompanyManufacturer number 17-301View on NHTSA.gov
15V561000

ELECTRICAL SYSTEM

Sep 4, 2015
3,585 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
The risk: As the transfer switch fails, it may overheat, increasing the risk of a fire.
The remedy: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
Keystone RV CompanyManufacturer number 15-234View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Oct 27, 2015

TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT THE REAR DOOR OF THE VEHICLE WAS DISINTEGRATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

NHTSA ID
10786422
Incident
Aug 1, 2013
Mileage
3,000 mi
Electrical
Filed Oct 16, 2015
Fire reported

TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE TRANSFER SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V594000 (ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILE WAS UNKNOWN.

NHTSA ID
10782851
Incident
Jul 31, 2013
Electrical
Filed Jan 16, 2015
Fire reported

TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. THE CONTACT STATED THAT THERE WAS A LOOSE GROUND FALL WIRE, WHICH CAUSED THE VEHICLE TO CATCH ON FIRE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE, OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10673034
Incident
Jul 3, 2012
Other / unspecified
Filed Sep 2, 2014

ALUMINUM WHEEL BROKEN, 2 SPOKES BROKEN WHEEL NUMBER 5134B2 16X6J HAS T DOT H13 B15 772. *TR

NHTSA ID
10630010
Incident
Aug 25, 2014
Mileage
12,000 mi
Electrical
Filed Aug 27, 2013
Fire reported

TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTURE TRAILER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONING SYSTEM FAILED AND A BURNING SMELL EMERGED FROM THE AIR CONDITIONING UNIT. IN ADDITION, THE TRANSFER CASE WIRES WERE FOUND TO BE BURNED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V594000 (ELECTRICAL SYSTEM), BUT THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10537564
Incident
Aug 25, 2013
Tires & wheels
Filed Sep 8, 2011

TL* THE CONTACT OWNS A 2009 KEYSTONE RAPTOR RV WITH MISSION RADIAL FT TIRES, LINE SIZE 235/80/16. THE CONTACT STATED THAT THE REAR AND FRONT PASSENGER AND THE FRONT DRIVER SIDE TIRE FAILED AND EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,500.

NHTSA ID
10424352
Incident
Feb 25, 2011
Mileage
3,000 mi
Brakes
Filed Jun 2, 2010
Fire reported

TL*THE CONTACT OWNS A 2009 KEYSTONE RAPTOR. WHILE REMOVING THE BRAKE AWAY BRAKE PIN, A FIRE STARTED IN THE MODULE WHERE THE PIN WAS BEING REMOVED. THE CONTACT EXTINGUISHED THE FIRE AND CUT THE WIRES TO THE PIN TO PREVENT ANOTHER FIRE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

NHTSA ID
10334235
Incident
May 29, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13-190

STRUCTURE:BODY:DOOR; TIRES

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.

13-190

STRUCTURE:BODY:DOOR; TIRES

THIS COMMUNICATION IS THE FINAL CUSTOMER NOTIFICATION FOR ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.

13-190

STRUCTURE:BODY:DOOR; TIRES

THIS COMMUNICATION IS THE KEYSTONE WEBSITE POSTING FOR ADVISORY 13-190 FOR THE UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.

13-190

STRUCTURE:BODY:DOOR; TIRES

THIS ADVISORY 13-190 INVOLVES 2007 - 2009 RAPTOR 3712TS UNITS TO INSPECT THE PROPANE LINE FOR THE DOOR SIDE KITCHEN SLIDE OUT TO VERIFY IT IS PROPERLY POSITIONED AND ADD A PLATE TO PREVENT CONTACT WITH THE TIRE.

SA-13-190

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

KEYSTONE RV: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING PROPANE LINE INSPECTION FOR SIDE DOOR OF KITCHEN SLIDE OUT AND ADD PLATE TO PREVENT CONTACT WITH TIRE, IF NOT PROPERLY POSITIONED. MODELS 2007-2009 RAPTOR 3712TS FIFTH WHEELS. *PE

SA-10-155

TIRES

KEYSTONE RV COMPANY: THE REAR TIRE MAY COME IN CONTACT WITH AN OUTRIGGER. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Keystone Raptor by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025130—
2024010—
2023010—
2022140—
2021120—
2020020—
2019230—
2018160—
2017230—
2016020—
2015340—
2014130—
20131020—
2012510—
2011260—
2010250—
2009Viewing740—
2008440—
2007830—
2006230—
2005520—
2004030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.