RoadVitals

1997 Audi A6

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jan 25, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 8, 1997
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

Overview

Our database contains 20 NHTSA owner-reported complaints for the 1997 Audi A6, most frequently naming the electrical, driver assistance and engine categories. 2 safety recalls have been issued covering this model year; and 41 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1460.9%
  • Driver assistance14.3%
  • Engine14.3%
  • Fuel system14.3%
  • Interior & seats14.3%
  • Exterior lighting14.3%
  • Other / unspecified14.3%
  • Transmission14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL

Oct 8, 1997
39,300 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE DISCHARGE OF STATIC ELECTRICITY UNDER LOW HUMIDITY CONDITIONS CAN ACTIVATE THE DRIVER SIDE AIR BAG WHEN THE DRIVER ENTERS OR EXITS THE VEHICLE AND FORMS AN ELECTRICAL CIRCUIT BY TOUCHING CERTAIN AREAS OF THE STEERING WHEEL.
The risk: ACTIVATION OF THE AIR BAG UNDER THESE CONDITIONS CAN CAUSE PERSONAL INJURY.
The remedy: DEALERS WILL INSTALL A GROUND WIRE ON THE DRIVER SIDE AIR BAG.
VOLKSWAGEN OF AMERICA,INCView on NHTSA.gov

SEAT BELTS:REAR/OTHER

Jul 22, 1997
12 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR SEAT BELT RETRACTORS MAY NOT LOCK PROPERLY WHEN ENGAGED, OR NOT REMAIN LOCKED AFTER BEING ENGAGED.
The risk: IN THE EVENT OF A CRASH, AN IMPROPERLY LOCKING SEAT BELT COULD CAUSE INJURY TO AN OCCUPANT.
The remedy: DEALERS WILL REPLACE THE REAR SEAT BELT ASSEMBLY.
VOLKSWAGEN OF AMERICA,INCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jan 25, 2017

1997 AUDI A6 QUATTRO. FILLED UP WITH GAS AT 8PM, PARKED CAR IN DRIVEWAY IN FRONT OF GARAGE. BY 2PM NEXT DAY THERE WAS A LARGE PUDDLE OF GAS (NEARLY 1/2 TANK) LOCATED UNDER THE ENTIRE REAR END OF THE CAR PAST THE WHEELS MORE THEN 2 FT ON BOTH SIDES. THE FUMES COULD SMELT OVER 5 FT AWAY. I'M POSITIVE THE SLIGHTEST SPARK WOULD'VE IGNITED THE FUEL, THAT WOULD HAVE DESTROYED THE CAR, MY NEIGHBORS AND MY GARAGE. I TOOK VEHICLE TO MY MECHANIC, HE POINTED OUT THE LEAK, A PORT ON THE DRIVERS SIDE OF THE TANK THAT HAS A HOSE ATTACHED TO IT IS CRACKED. HE ALSO INFORMED ME THAT THE GAS WAS LEAKING ON MY EXHAUST, TRAVELING UP THE EXHAUST TOWARD THE ENGINE, I WAS LUCKY THAT THE HEAT DIDN'T IGNITE THE GAS. MECHANIC TOLD ME THERE HAS BEEN RECALLS FOR THIS EXACT ISSUE, AFTER CALLING, WERE INFORMED THIS VEHICLE DOES NOT FALL WITHIN THE RECALL THAT HAS BEEN ISSUED. AFTER DOING HOURS OF RESEARCH I HAVE FOUND COUNTLESS OTHER VW/AUDI OWNERS COMPLAINING THEIR VEHICLE NOT INCLUDED IN RECALL EVEN THOUGH ITS THE EXACT SAME ISSUE WITH THE SAME PART!! BY USING THE AUDI PARTS WEBSITE TO LOOK UP OTHER MODELS ITS EASY TO SEE THEY USE FUEL TANKS THAT HAVE THE SAME DESIGN ISSUE BUT NOT COVERED IN RECALL. PLEASE GET VW/AUDI TO INCLUDE ALL OF THEIR VEHICLES THAT HAVE THE FUEL TANKS WITH THE VALVE NIPPLES THAT HAVE PROVEN TO FAIL OVER AND OVER. IT SHOULD ALSO BE NOTED THAT THERE ARE REPORTS OF PART FAILURE AFTER RECALL HAS BEEN PREFORMED AND AUDI IS REFUSING TO FIX THE ISSUE AFTER THE FACT FORCING OWNERS TO PAY OUT OF POCKET. JUST BECAUSE NO ONE COMPLAINED ABOUT A MAKE/MODEL THAT IS USING THE SAME DESIGN FLAWED PART SHOULDN'T BE AN EXCUSE NOT TO ISSUE OR INCLUDE IN A RECALL! WE SHOULDN'T HAVE TO WAIT FOR SOMETHING MAJOR TO HAPPEN BEFORE A RECALL IS ISSUED.

NHTSA ID
10947506
Incident
Jan 24, 2017
Mileage
197,000 mi
Electrical
Filed Dec 24, 2013

IGNITION SWITCH STOPPED WORKING CAUSING THE HEADLIGHTS, TURN SIGNALS, AND WIPERS TO STOP WORKING. CAR STILL OPERATES AND IS A DANGER IF DRIVING WITHOUT TURN SIGNALS OR WIPERS WITHOUT KNOWING. I HAVE NOTICED THIS ISSUE HAS OCCURRED SEVERAL TIMES WITH THIS MODEL AND UNDERSTAND THE A4 HAD A RECALL FOR THIS PROBLEM THE SAME YEAR. IN WHICH THE IGNITION SWITCH HAS THE SAME PART NUMBER AS THE FAILED SWITCH IN THE A6 HOWEVER AUDI DID NOT ISSUE A RECALL FOR THE A6. *TR

NHTSA ID
10557136
Incident
Sep 10, 2013
Mileage
90,000 mi
ElectricalInterior & seats
Filed Jun 28, 2013
Fire reported

THE REAR SEAT WAS SHIFTED BY THE OCCUPANT TO ATTACH A CHILD'S CAR SEAT TO THE PASSENGER SIDE REAR SEATBELT MOUNTING BRACKETS. THE SPRING WIRES UNDER THE REAR SEAT CONTACTED BOTH POSTS OF THE BATTERY UNDER THE SEAT, IGNITING A FIRE, WHICH SPREAD THROUGH THE ENTIRE REAR SEAT OF THE CAR. THE SUSPENSION WIRES OF THE REAR SEAT WERE BURNED AWAY BY THE ARC. BASED UPON THE POSITION OF THE REAR SEAT REPORTED BY THE WITNESS, THE SEAT WIRES LINED UP RIGHT ON TOP OF THE BATTERY TERMINALS. THERE DID NOT APPEAR TO BE ANY INSULATING MEANS BETWEEN THE TERMINALS OF THE BATTERY AND THE BOTTOM OF THE SEAT SUSPENSION. *TR

NHTSA ID
10522252
Incident
Jun 28, 2013
ElectricalOther / unspecified
Filed Aug 15, 2010

I'M HAVING A PROBLEM WITH THE IGNITION SWITCH ON MY CAR - A 97/AUDI/AUDI A6 WHITE RCO129. THE KEY TURNS TOO FAR AND YOU HAVE TO SHIFT IT BACK TO GET THE GAUGES/ELECTRICAL ACCESSORIES (WIPERS, AIR CONDITIONER, HEADLIGHTS, ETC.) TO FUNCTION PROPERLY AGAIN. COULD THIS BE RELATED TO THE 1994-1996 A6 RECALL? *TR

NHTSA ID
10349494
Incident
Jan 2, 2009
Mileage
100,000 mi
Electrical
Filed Mar 22, 2010
Fire reported

1997 AUDI A6, VEHICLE CAUGHT FIRE. *BF ACCORDING TO THE POLICE REPORT, THE FIRE APPEARED TO HAVE STARTED IN THE BATTERY COMPARTMENT LOCATED UNDERNEATH THE RIGHT SEAT OF THE VEHICLE. OHIO TRAFFIC REPORT # 10-0327-89

NHTSA ID
10321958
Incident
Jul 8, 2008
Driver assistance
Filed Feb 8, 2007

1997 AUDI A6 UNINTENDED ACCELERATION - STUCK THROTTLE. ONLY WAY TO STOP CAR FROM MOVING WAS TO TURN OFF IGNITION. AUDI DEALER (SUDS - NORMAL, ILLINOIS) FOUND ICE IN THROTTLE HOUSING AND WAS FAMILIAR WITH PROBLEM ON OTHER LIKE-MODEL AUDIS. IF I DID NOT HAVE PRESENCE OF MIND TO TURN OFF ENGINE I WOULD HAVE RUN INTO CROSS TRAFFIC ON BUSY SIX LANE HIGHWAY. *NM

NHTSA ID
10181977
Incident
Feb 7, 2007
Mileage
85,200 mi
Visibility
Filed Jul 20, 2006

DT*: THE CONTACT STATED THAT THE SIDE VIEW MIRRORS WERE CLOUDY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE REFLECTIVE MATERIAL IN THE MIRRORS WAS PEELING. THERE WERE NO REPAIRS MADE. THE MANUFACTURER WAS ALSO NOTIFIED. UPDATED 9/5/2006 - THE DEALER REFUSED TO REPLACED THE MIRROR FREE OF CHARGE. *NM

NHTSA ID
10162938
Incident
Jul 20, 2006
Mileage
67,000 mi
Electrical
Filed Nov 22, 2005
Fire reported

ASSOCIATED WITH COMPLAINT ID 345606/RECALL ID#00V317000 AUDI 1997 A6 WAGON WITH THE SAME SYMPTOMS. I REPLACED MY IGNITION SWITCH SEVERAL TIMES AND IT WOULD STAY ENGAGED AND THE KEY WOULD GET STUCK IN THE IGNITION. THIS PARTICULAR TIME THE CAR WAS BEING STARTED AND IT BURST IN TO FLAMES. THE FIRE DEPT PUT THE FIRE OUT AND I HAD THE CAR TOWED TO THE DEALER. STARTER WAS BURNED UP AND SO IS THE MOTORMOUNT IS AS MUCH AS I KNOW FOR NOW, IAM SURE THERE'S MORE. CAR IS STILL AT DEALER AND AUDI OF AMERICA (HQ) SAYS THAT THEY CANNOT PROMISE ME ANYTHING. MADE IT KNOWN THAT I WAS AFRAID TO HAVE A CAR THAT WOULD CATCH ON FIRE WITH MY TWO KIDS AND I. WAS REPEATEDLY TOLD THAT MY CAR DIDNT HAVE A RECALL ON IT BY THE DEALER AND THAT THE SAME PART WAS NOT BEING USED AS IN AUDI A4, EVEN AFTER I MENTIONED THE AUDI 1997 EARLIER COMPLAINT. AUDI IS BEING VERY INSENSITIVE TO THE SITUATION AND THINGS ARE NOT HAPPENING VERY FAST. I RECEIVE SEVERAL INQUIRIES ABOUT THE SAME INFO OVER AND OVER AS IF THE DEALER AND HQ ARE NOT CONNECTING. THE INSURANCE AGENT AND MYSELF ARE NOT RECEIVING TIMELY CALL BACKS FOR THE LAST COUPLE WEEKS. I AM VERY AFRAID OF THIS CAR, PLEASE HELP!!! I KNOW THAT DECISIONS ARE MADE AT HQ SO I REALLY NEED THEIR HELP. *NM

NHTSA ID
10143460
Incident
Oct 21, 2005

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

AWC 19-05

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT; EQUIPMENT:OTHER:LABELS

This communication is issued to inform dealers of updated shipping regulations related to lithium ion batteries.

AWC 19-04

EQUIPMENT

This communication is issued to remind dealers of the repair validation process for repair group 19. 2005-2019 A3, 1996-2019 A4, 2008-2019 A5, 1992-2019 A6, 2012-2019 A7, 1997-2019 A8, 2019 E-Tron, 2015-2019 Q3, 2010-2019 Q5, 2007-2019 Q7, 2019 Q8, 2000-2019 TT, 2008-2018 R8

A941791 2012749-

EXTERIOR LIGHTING

This informational bulletin contains technical information for when there is condensation visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, and/or third brake light lens.

SM 44-2017 EN

EQUIPMENT

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.

A171782 2010043-

ENGINE

This informational bulletin contains all the the Audi Oil Quality Standards that should be used when doing an oil change.

ATE-17-05

EQUIPMENT

Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A6 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026500
2025520
2024010
2023210
2022250
20211511056.1
2020249054.7
20191137052.5
2018112055.5
2017203043.7
2016513050.7
2015224056.6
2014414050.7
2013526053.5
2012598043.2
2011213054.2
2010173052.8
2009214046.2
2008714049.8
2007534049.1
2006674048.1
2005913148.5
2004354152.0
2003667154.9
2002884155.2
20011137262.1
20001484458.5
19992179866.5
199813010662.7
1997Viewing202054.4
1996512045.5
1995162149.6
1994211

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.