RoadVitals

2002 Audi A6

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
88
Latest Jun 12, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 3, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
11 injuries, 1 deaths reported

Overview

Our database contains 88 NHTSA owner-reported complaints for the 2002 Audi A6, most frequently naming the engine, electrical and fuel system categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 130 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V267000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

May 3, 2011
5,992 units potentially affected
The defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2001-2004 AUDI A6, MODEL YEAR 2002-2003 S6 AND MODEL YEAR 2003 RS6 VEHICLES EQUIPPED WITH 4.2L ENGINES AND MANUFACTURED FROM JUNE 19, 2001, THROUGH JUNE 8, 2004. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.
The risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.
The remedy: DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
VOLKSWAGEN OF AMERICA, INCManufacturer number 20L8/JYView on NHTSA.gov
08V157000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Apr 8, 2008
68,240 units potentially affected
The defect: VOLKSWAGEN IS RECALLING 68,240 MY 2001-2004 AUDI A6 QUATTRO VEHICLES EQUIPPED WITH 2.7L, 2.8L, OR 3.0L ENGINES AND MY 2001-2005 ALLROAD QUATTRO VEHICLES EQUIPPED WITH 2.7L OR 4.2L ENGINES. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.
The risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD LEAD TO A VEHICLE FIRE.
The remedy: DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL BEGAN ON JUNE 27, 2008. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
VOLKSWAGEN OF AMERICA, INCManufacturer number 20L8/JYView on NHTSA.gov
06V198000

ELECTRICAL SYSTEM

Jun 5, 2006
70,512 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAINS A FUSE, WHICH PRECLUDES EXCESSIVE CURRENT FLOW IN THE CASE OF A SHORT CIRCUIT. AUDI S6 AND S6 AVANT VEHICLES ARE ALL EQUIPPED WITH XENON LOW BEAM HEADLIGHTS AND, THEREFORE, ARE NOT LONGER AFFECTED BY THIS RECALL.
The risk: THIS CONDITION COULD LEAD TO OVERHEATING OR FIRE.
The remedy: DEALERS WILL REROUTE THE WIRING HARNESS BY INSTALLING A JUMPER WIRING HARNESS. THE RECALL BEGAN ON DECEMBER 16, 2006. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
VOLKSWAGEN OF AMERICA, INCManufacturer number JNView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE08008ClosedPreliminary Evaluation

FUEL TANK LEAK

Opened Jan 31, 2008
Closed May 30, 2008

VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLAINTS OF FUEL LEAKING FROM THE SUBJECT VEHICLES' FUEL TANKS.THE 400 COMPLAINTS SHOWN ABOVE MAY INCLUDE DUPLICATE REPORTS TO ODI AND THE MANUFACTURER. WHILE THE CONSEQUENCE (FUEL LEAKS FROM THE TOP OF THE TANK) IS SIMILAR FOR BOTH THE PASSAT AND AUDI SUBJECT VEHICLES, DIFFERENCES IN DESIGN AND CONSTRUCTION REQUIRE A DIFFERENT REMEDY FOR EACH VEHICLE.ON THE PASSATS, THE VENTILATION LINE COULD HAVE BEEN INSTALLED IMPROPERLY WITH TENSION AND WITH AN INCORRECTLY POSITIONED CABLE TIE.THE TENSION COULD CAUSE CRACKED OR BROKEN NIPPLES ON THE FUEL TANK ROLLOVER VALVE.ON THE AUDI VEHICLES, A MATERIAL CHANGE (EFFECTIVE JUNE 2, 2001) WITH DIFFERENT AGING CHARACTERISTICS USED FOR THE ROLLOVER VALVE AND THE USE OF AN INFLEXIBLE ALUMINUM VENTILATION LINE COULD CAUSE CRACKING OF THE NIPPLE ON THE ROLLOVER VALVE.VW IS RECALLING ALL VEHICLES SUBJECT TO THESE DEFECTS.IT WILL INSPECT PASSATS TO ENSURE THAT THE VENT LINE IS TENSION FREE AND CORRECT THE INSTALLATION IF TENSION IS FOUND.IF A CRACK OR FUEL LEAK IS FOUND, VW WILL REPLACE THE FUEL TANK.AUDI WILL REPAIR ALL SUBJECT VEHICLES BY REINFORCING THE FUEL TANK ROLLOVER VALVE WITH AN EPOXY ADHESIVE.THIS INVESTIGATION IS CLOSED.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYLed to recall 08V156000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 88
EngineFuel system
Filed Jun 12, 2021

WHEN I FIRST GOT THE VEHICLE IT WOULD START WITH NO ISSUES AND NOW IT WONT START AN I CANT FIGURE OUT WHY AND NOT SURE IF THIS IS THE REASON I CANT THINK OF WHAT ELSE IT COULD BE IT ACTS LIKE ITS NOT GETTING ANY FUEL OR SOMETHING TO GET STARTED.

NHTSA ID
11420657
Incident
Oct 4, 2020
Airbags
Filed Apr 1, 2021
Crash reported3 injuries reported1 death reported

ON FEBRUARY 11, 2021, MR. TRAVIS WAS TRAVELING ON I-70 IN VANDALIA ILLINOIS WHEN HE WAS REAR ENDED AT HIGH SPEEDS BY MR. FREE. MR. TRAVIS' 2002 AUDI A6 SUSTAINED SERIOUS DAMAGE BUT THE AIRBAGS DID NOT DEPLOY. MR. TRAVIS SUSTAINED FATAL INJURIES AS A RESULT OF THE CRASH.

NHTSA ID
11405964
Incident
Feb 11, 2021
Mileage
85,000 mi
Electrical
Filed Sep 10, 2020

THE HEADLIGHTS ARE SHORTING OUT AND CRACKING AND BARE WIRES TOUCHING

NHTSA ID
11354327
Incident
Sep 1, 2020
Mileage
150,499 mi
Engine
Filed May 20, 2020

I PARKED MY CAR TO DETAIL IT AND AFTER I WENT TO DRIVE TO THE STORE AND MY CAR WASN'T REACHING ABOVE 4000 RPMS AND WOULDN'T GO OVER 60 MPH ...ITS ACTING LIKE THERE IS A REV LIMITER AND THROW 2 NEW CODES...NEVER GOT ENGINE BAY WET JUS OUTER BODY OF VEHICLE ...DIAGNOSTIC CODES ARE P0322 AND P0421 I BELIEVE ONE IS FOR THE ENGINE IGNITION DISTRIBUTOR NO SIGNAL AND ALSO CATALYTIC SYSTEM BELOW THRESHOLD BANK 1 .....AFTER I PARKED CAR AGAIN I TRIED TO START AND NOTHING HAPPENED ....I'VE BOUT NEW C.O.P'S ....AND STILL NOTHING I WAS DRIVING MY VEHICLE WHEN THIS HAPPENED AND ALSO NOTICE THAT THE FUEL FILLER JUST INSIDE THE PORT WAS ALL CRACKED AND WHEN I FILLED WITH FUEL ITS LEAKED ALOT OF MY GAS ...THE *TR

NHTSA ID
11325248
Incident
May 4, 2020
Mileage
18,000 mi
Fuel system
Filed Jan 9, 2020

FILLED GAS TANK AND NOTICED FUEL LEAKING FROM TOP OF THE TANK TO THE GROUND NEAR THE INSIDE OF THE PASSENGER SIDE REAL WHEEL. FUEL STOPS LEAKING AFTER IT DROPS BELOW 3/4 FULL. TOOK THE CAR TO THE AUDI DEALERSHIP THINKING IT WAS FAILURE OF THE ROLLOVER/FILLER NECK VALVE RECALL AGAIN (NHTSA RECALL #08V157000). AUDI SAID THE FILLER NECK WAS DRY, BUT THERE IS A LEAK SOMEWHERE ON TOP OF FUEL TANK ON THE SAME SIDE AS THE FILLER NECK. THEY SAID THEY COULD NOT SEE WHERE THE LEAK WAS COMING FROM WITHOUT DROPPING THE FUEL TANK FROM THE CAR. AUDI QUOTED THE REPAIR FOR COMPLETELY REPLACING THE FUEL TANK AT ~$3400. A FUEL TANK SHOULD NEVER LEAK, AND THIS IS AN EXTREME SAFETY CONCERN, NOT ONLY FOR THE DRIVERS AND PASSENGERS OF THE CAR, BUT ALL OTHERS ON THE ROAD. THIS IS ALSO A FAILURE OF AN EMISSIONS COMPONENT THAT AUDI NEEDS TO BE RESPONSIBLE FOR SINCE THERE IS RAW FUEL LEAKING ALL OVER THE ROAD.

NHTSA ID
11298091
Incident
Dec 28, 2019
Mileage
145,000 mi
Electrical
Filed Mar 6, 2018
Fire reported

TL* THE CONTACT OWNED A 2002 AUDI A6. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN ODOR OF SMOKE. THE CONTACT OBSERVED SMOKE COMING THROUGH THE VENTS ON THE FRONT DRIVER'S SIDE. IN ADDITION, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THERE WERE NO INJURIES SUSTAINED. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
11076530
Incident
Nov 24, 2017
Driver assistance
Filed Aug 24, 2013

I WAS DRIVING AT ABOUT 65 MPH. I WENT TO PASS ANOTHER CAR IN A PASSING ZONE SO I ACCELERATED FULL THROTTLE. THE GAS PEDAL STUCK AND THE CAR CONTINUED TO ACCELERATE. I BRAKED AND MANEUVERED THE CAR TO THE SIDE OF THE ROAD AND TURNED IT OFF. AFTER A WHILE IT RELEASED. I STARTED THE CAR AGAIN AND CONTINUED HOME, NOT PUSHING THE PEDAL DOWN ANY FARTHER THAN NECESSARY. I WILL TAKE IT IN TO BE FIXED. THERE WAS NOTHING OBSCURING THE PEDAL AND THE FLOOR MAT WAS CLICKED INTO PLACE. I FOUND NO EVIDENCE OF A RECALL, BUT MANY AUDI OWNERS HAVE REPORTED SIMILAR EXPERIENCES, SO I AM NOT SURE WHY THIS ISN'T A RECALL ISSUE. *TR

NHTSA ID
10537099
Incident
Aug 24, 2013
Mileage
125,690 mi
Fuel system
Filed Jul 25, 2013

FUEL VAPORS AND LEAKING FUEL APPEARS WHEN THE FUEL TANK IS FILLED BEYOND 3/4 TANK. THIS IS UNSAFE FOR THE CAR TO BE PARKED INSIDE OF THE GARAGE. THE FUMES MAKE PASSENGERS FEEL ILL. AUDI SERVICE DEPARTMENTS WANT TO CHARGE OVER $2500 TO REPAIR. A RECALL FOR THE ROLLOVER VALVE HAS BEEN PERFORMED; HOWEVER THE AUDI SERVICE TECHS SAY THE LEAKAGE IS COMING FROM SMALL CRACKS IN THE DEFECTIVE TANK. UNABLE TO HAVE THE REPAIR DONE BECAUSE OF COSTS I HAVE DRIVEN THE CAR WITH LESS THAN1/2 TANK OF FUEL FOR SEVERAL YEARS . THE STATE OF UTAH WILL NO LONGER PASS MY VEHICLE INSPECTION DUE TO THE EMISSIONS ISSUE. MY FEAR IS THE LEAKING FUEL COULD BE IGNITED BY ANY NUMBER OF SOURCES INCLUDING EXHAUST/HEAT FROM THE VEHICLE. PASSENGERS SHOULD NEVER HAVE TO BE SUBJECT TO VAPORS INSIDE OF A VEHICLE. I HAVE BEEN TO 3 DIFFERENT UTAH AUDI DEALERSHIPS AND 1 INDEPENDENT AUDI REPAIR GARAGE. I HAVE ALSO CONTACTED AUDI CUSTOMER RELATIONS @ 1-800-253-2834. ALL OF THE AUDI REPRESENTATIVES AND TECHNICIANS HAVE PLAYED DUMB REGARDING THIS ISSUE; YET THE ISSUE CAN BE FOUND IN A NUMBER OF FORUMS WHERE OTHERS HAVE DEALT WITH THE SAME ISSUE. AUDI REFUSES TO TAKE RESPONSIBILITY OR EVEN SHOW REAL CONCERN FOR THIS SAFETY AND ENVIRONMENTAL ISSUE. *TR

NHTSA ID
10531869
Incident
Jul 6, 2009
Mileage
72,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A0023742052680_4

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on the additional reporting requirements for safety related inquiries.

SM 48-2022

EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

A0021482021205_6

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE

This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.

A0020362002047_1

EQUIPMENT:ELECTRICAL

This information bulletin contains instructions for technicans on how to ensure their TAC call goes smoothly.

A0019252011732_1

ELECTRICAL SYSTEM

00 Software Version Management (SVM), operating instructions

AWC 19-05

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT; EQUIPMENT:OTHER:LABELS

This communication is issued to inform dealers of updated shipping regulations related to lithium ion batteries.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A6 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026500—
2025520—
2024010—
2023210—
2022250—
20211511056.1
2020249054.7
20191137052.5
2018112055.5
2017203043.7
2016513050.7
2015224056.6
2014414050.7
2013526053.5
2012598043.2
2011213054.2
2010173052.8
2009214046.2
2008714049.8
2007534049.1
2006674048.1
2005913148.5
2004354152.0
2003667154.9
2002Viewing884155.2
20011137262.1
20001484458.5
19992179866.5
199813010662.7
1997202054.4
1996512045.5
1995162149.6
1994211—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.