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2020 Audi A6
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 24 NHTSA owner-reported complaints for the 2020 Audi A6, most frequently naming the electrical, driver assistance and body & structure categories. 9 safety recalls have been issued covering this model year; and 1,345 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2021 | 1 | 1 |
| Jul 2021 | 2 | 3 |
| Oct 2021 | 1 | 4 |
| Nov 2021 | 1 | 5 |
| Mar 2022 | 1 | 6 |
| Jul 2022 | 1 | 7 |
| Sep 2022 | 1 | 8 |
| Dec 2022 | 1 | 9 |
| Jan 2023 | 1 | 10 |
| Feb 2023 | 2 | 12 |
| Apr 2023 | 2 | 14 |
| Jul 2023 | 1 | 15 |
| Aug 2023 | 1 | 16 |
| Sep 2023 | 1 | 17 |
| Feb 2024 | 1 | 18 |
| Oct 2025 | 1 | 19 |
| Nov 2025 | 1 | 20 |
| Jan 2026 | 1 | 21 |
| Feb 2026 | 1 | 22 |
| Mar 2026 | 2 | 24 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical1753.1%
- Driver assistance618.8%
- Body & structure39.4%
- Steering26.3%
- Engine13.1%
- Fuel system13.1%
- Interior & seats13.1%
- Brakes13.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
9 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSERVICE BRAKES, HYDRAULIC:FLUID
ELECTRICAL SYSTEM
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Audi A6s have had massive issues with the door actuators. There are times when you go open the passenger side doors (both front and rear) and the doors will not open as there is either an electrical, software, or device specific issue. It requires 2-3 pulls of the door latch to open the front and rear passenger doors. The issues keep appearing a month or two after the dealership supposedly fixes the issue. I have had this fixed/reviewed 4+ times between Freehold, NJ and Cherry Hill, NJ Audi dealerships. This has been going on since I purchased the car in early 2021. I have asked them to push this up to Audi corporate and have received no response. Audi will also not offer a lemon buyout for these door issues. I believe this needs to be heavily reviewed as if you search the Audi forum websites online, this is a constant problem for the 2018-2023 A6s.
- NHTSA ID
- 11722663
- Incident
- Mar 2, 2026
The Audi software/MMI system has issues showing the 360 cameras in addition to the rear facing camera. Every few starts when I back out of a parking space/garage, the side mirror cameras show a black or camera with a cancel sign on the screen. The issue will not stop until the car is parked/off. for at least an hour. This issue has been happing since I purchased the car back in early 2021 and Audi did not "lemon-out" the car. I believe this is just as dangerous as the recent backup camera recall. I have asked Freehold, NJ Audi and Cherry Hill, NJ Audi to review, but they said if it doesn't happen when there, they can't action. I believe this is the same software issue the backup camera has and requires a similar recall as drivers rely on the side cameras for parking and there is a risk we c an hit another object or person.
- NHTSA ID
- 11722661
- Incident
- Mar 5, 2026
* Passenger front Seat wiring harness corrosion and failure due to water ingress due to leaking web plate in the longitudinal member on passenger side. Water ingress in passenger compartment caused electrical failure and black mold to grow in the interior carpet and seat rails as well as in an electrical well in the floor board. *Black mold and mildew can cause long term health risks to those persons exposed especially if one didn’t know the mold was present. *The vehicle has been repaired at VW dealership in Missoula, MT. Service tech couldn’t figure where the water was coming from. Finally did research to find an Audi TSB 2059792/5 with the cause and remedy. *Recently Purchased this car and later found the seat not working. The VW dealership/service found the electrical corrosion and mold. Mold was not visible until the seat was moved. Mold was extensive throughout the passenger side under the seat - spread and growing under the carpet, insulation and in the electrical well in the floor board. Pictures attached - tech write up also available upon request. No warning lights were present. ** Audi put out a TSB (Tech Service Bulletin) in 2023 and repaired the cars under warranty - assume this was a wide spread issue for a TSB to be issued and for Audi to manufacture parts to fix the problem. Mold can have serious long term consequences to anyone exposed. I believe Audi should have done a recall for safety reasons. I just bought the car on 1/10/26 used with under 40,000 miles. Carfax or other research did not turn up a recall. I have sent a letter to Audi of America detailing the problem, referencing the TSB and asking them to cover the cost of repair as they had covered the cost on vehicles under warranty. This car is just out of the 5 year warranty but has only 40,000 miles on it. No recall was issued that I can find. Any help you render would be appreciated. Mold exposure is serious if not immediate.
- NHTSA ID
- 11716608
- Incident
- Jan 10, 2026
The contact owns a 2020 Audi A6. The contact stated that while the vehicle was parked, water leaked into the vehicle and accumulated in the rear passenger’s side area of the vehicle. The contact initially believed that the failure might be related to inclement weather; however, the issue persisted. The vehicle was taken to a dealer, where a video diagnostic inspection was performed. The dealer diagnosed that water had entered in through the longitudinal member and passenger’s side footwell, causing damages to the gateway control module which required replacement. The vehicle was not repaired. The contact expressed concerns that water intrusion could create a hazardous condition and potentially lead to additional vehicle failures. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.
- NHTSA ID
- 11709059
- Incident
- Jan 6, 2026
- Mileage
- 67,000 mi
I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research suggests this is not an uncommon occurrence.
- NHTSA ID
- 11698392
- Incident
- Nov 7, 2025
Water intrusion in passenger floor board which causes problem with control module and reduces acceleration
- NHTSA ID
- 11694170
- Incident
- Oct 13, 2025
Audi issued a recall for our vehicle’s fuel level sender which reports the amount of fuel in the tank to our fuel gauge display in late 2022 or early 2023. The reason for the recall stems from a safety issue in which the car incorrectly can display that there is more fuel in the tank than what is actually there. Our local dealership’s service center, Princeton Audi initially completed this recall repair in Late February or Early March of 2023 while the car had roughly 25-26,000 miles on it. Less than a fews days later, the recall repair failed and our car shutdown on us leaving my wife stranded while I was having surgery unable to help her. I escalated and reported this issue to Audi of America immediately to create awareness as this was dangerous. The Princeton Audi Service Center attempted to repair the recall a second time and assured us the repair was successful. The same issue has unfortunately resurfaced less than a year later, in February of 2024 while the vehicle has only 33,398 miles on it. After a third attempt to repair this recall, the Princeton Audi Service advisor confirmed the fuel level sensor was again faulty. Regretfully we are still seeing inaccurate reporting of the fuel levels in our car creating a perpetually dangerous situation for myself, my family, and others on the road. Our car can shutdown on a major highway if it runs out of gas because the fuel gauge display keeps showing we might have half a tank or more due to the inaccurate reporting from the fuel level sender. After contacting Audi of America again about this failed recall, they seem to be dodging responsibility for the failed remedy and providing no recourse to ensure the safety of myself, my family, or those we out at risk if we keep driving this vehicle. The Princeton Audi Service center keeps stating they have made the repair, but the recall remedy keeps failing for us. Please help us as they refuse to replace the vehicle or buy it back after the failed recall.
- NHTSA ID
- 11572493
- Incident
- Feb 8, 2024
Experienced alternator / generator failure while driving. Various vehicle systems starting shutting down and warning symbols were displayed. Vehicle stopped running on the highway and needed to be towed to the local Audi dealership. The sequence / progression of failure occurred over several miles with complete vehicle shutdown and stop in the middle of a busy highway intersection. Dealer confirmed it was an alternator / generator failure and it needed to be replaced. Seems to be a common occurrence with the A6 model. Dealer informed me it could be a couple of weeks to a couple of months for a repair as this item is on back order with Audi. Audi should issue an immediate recall or warning of this failure.
- NHTSA ID
- 11547503
- Incident
- Sep 22, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
FUEL/PROPULSION SYSTEM
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
STRUCTURE:BODY
This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
STRUCTURE:BODY
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
ELECTRICAL SYSTEM
This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
FUEL/PROPULSION SYSTEM
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 5 | 0 | 0 | — |
| 2025 | 5 | 2 | 0 | — |
| 2024 | 0 | 1 | 0 | — |
| 2023 | 2 | 1 | 0 | — |
| 2022 | 2 | 5 | 0 | — |
| 2021 | 15 | 11 | 0 | 56.1 |
| 2020Viewing | 24 | 9 | 0 | 54.7 |
| 2019 | 113 | 7 | 0 | 52.5 |
| 2018 | 11 | 2 | 0 | 55.5 |
| 2017 | 20 | 3 | 0 | 43.7 |
| 2016 | 51 | 3 | 0 | 50.7 |
| 2015 | 22 | 4 | 0 | 56.6 |
| 2014 | 41 | 4 | 0 | 50.7 |
| 2013 | 52 | 6 | 0 | 53.5 |
| 2012 | 59 | 8 | 0 | 43.2 |
| 2011 | 21 | 3 | 0 | 54.2 |
| 2010 | 17 | 3 | 0 | 52.8 |
| 2009 | 21 | 4 | 0 | 46.2 |
| 2008 | 71 | 4 | 0 | 49.8 |
| 2007 | 53 | 4 | 0 | 49.1 |
| 2006 | 67 | 4 | 0 | 48.1 |
| 2005 | 91 | 3 | 1 | 48.5 |
| 2004 | 35 | 4 | 1 | 52.0 |
| 2003 | 66 | 7 | 1 | 54.9 |
| 2002 | 88 | 4 | 1 | 55.2 |
| 2001 | 113 | 7 | 2 | 62.1 |
| 2000 | 148 | 4 | 4 | 58.5 |
| 1999 | 217 | 9 | 8 | 66.5 |
| 1998 | 130 | 10 | 6 | 62.7 |
| 1997 | 20 | 2 | 0 | 54.4 |
| 1996 | 51 | 2 | 0 | 45.5 |
| 1995 | 16 | 2 | 1 | 49.6 |
| 1994 | 2 | 1 | 1 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.