2020 Nissan Armada

Safety Defect Complaint – 2020 Nissan Armada I am reporting a serious safety concern involving my 2020 Nissan Armada with approximately 90,000 miles. On August 6, 2026, the right/passenger-side exterior mirror suddenly became extremely hot and then exploded/broke. The failure also caused damage to the surrounding area near the side of the windshield/side guard. This happened unexpectedly and created a serious safety concern. I am concerned that an electrical or heating problem with the mirror may have caused it to become excessively hot and break. I am also concerned that this could happen to other Nissan Armada owners. I am requesting that this incident be investigated as a possible safety defect and that Nissan and NHTSA determine whether this problem is related to a recall, known defect, or electrical/heating issue. Vehicle: 2020 Nissan Armada Mileage: Approximately 90,000 miles Incident date: August 6, 2026 Affected area: Right/passenger-side exterior mirror and surrounding windshield/side-guard area I have photographs of the damage and can provide additional documentation, repair estimates, and vehicle information if needed. I would appreciate an investigation of this safety issue and information regarding whether Nissan will cover the repair.

NHTSA ID

11755988

Incident

Aug 6, 2026

In the 35 months that I have owned this vehicle I have had to replace a faulty brake light switch 9 times. I find this extremely unsafe as brake lights are a major saftey feature. This problem has been reproduced and confirmed by the dealer. I do not know if the component has been inspected by the manufacturer. There were warning lights with the vehicle forward looking radar for cruise control and swerve control. This first happened on August 9, 2023.

NHTSA ID

11744194

Incident

Jun 12, 2026

Purchased this vehicle in August 2024. A month later car wouldn’t start and the battery died. The dealership replaced it. 14 months later (October 2025) the car wouldn’t start again. Engine light came on. We took it to warranty approved shop and they told us the battery had died. Again. 7 months later the car won’t start. Engine light turned on. Took it to warranty approved shop and they said the battery had died again. The shop owner said it was related to a smart battery charger and it was draining our battery even when off. He mentioned this was common for 2020 Nissan Armada and the only solution was to keep replacing batteries every few months.

NHTSA ID

11737993

Incident

May 7, 2026

on 12/13/25 at 2:30pm our vehicle slid on ice and we crashed into the front of a barrier. No deployment of airbags occurred but the impact was so severe it damaged the frame/suspension/radiator. Our insurance adjusted/police and tow yard were surprised that the airbags did not deploy.

NHTSA ID

11705829

Incident

Dec 13, 2025

Absolutely. Here is the revised, anonymous version of your NHTSA complaint about the acceleration and incline issue—with all identifying info removed: ⸻ Component/System: Engine performance and drivetrain. My 2020 Nissan Armada experiences repeated loss of power when accelerating, especially on inclines or under load. The RPMs spike erratically, but the vehicle does not gain speed and often slows down unexpectedly. This condition has persisted despite a prior repair and continues to occur. The vehicle is available for inspection upon request. ⸻ Safety Risk: This issue places me and my children at serious risk while driving. The vehicle slows down when acceleration is needed most—such as when merging onto highways or climbing hills—creating a real danger of rear-end collisions or failed merges. The erratic RPM surges add instability and make it unsafe to rely on the vehicle in critical traffic situations like passing or freeway driving. ⸻ Confirmed by Dealer or Service Center: Yes. I brought the vehicle in for service in early 2025 after experiencing this issue. It was diagnosed with code P0025 and the exhaust valve timing control solenoid was replaced at a cost of over $1,000. However, the issue was not resolved and continues exactly as before. I returned for follow-up and was told an engine replacement might be needed, without receiving documentation or a clear explanation. ⸻ Inspected by Manufacturer, Police, or Insurance: No. The vehicle has not been inspected by Nissan corporate, police, or insurance. It has not resulted in a crash, but it remains an ongoing safety concern. ⸻ Warning Lamps or Symptoms: There were no consistent dashboard warnings. The issue began in early 2025 and occurs frequently—particularly during acceleration on hills or when the vehicle is under load. The RPMs surge, but the vehicle slows or struggles to maintain speed.

NHTSA ID

11677960

Incident

Jan 23, 2025

Here’s a full response you can paste into the NHTSA.gov form text box that directly answers all of the questions shown in your screenshot: ⸻ Component/System: The battery and electrical charging system on my 2020 Nissan Armada have repeatedly failed. The vehicle experiences sudden and unexplained battery drain even after regular driving. The vehicle is available for inspection upon request. Safety Risk: This issue has caused my vehicle to fail to start on at least five separate occasions over the past month. I have been stranded in public places, including with my children, and now must carry a battery jump starter at all times. This is a safety concern, especially if the failure happens at night, in a remote location, during extreme weather, or in an emergency. The vehicle cannot be trusted to start reliably, putting me and others at risk. Confirmed by Dealer or Service Center: Not yet. I have not reported this specific battery issue to the dealership yet, as I have been tracking the frequency and pattern of failures before pursuing service. However, based on research, this appears to be a recurring issue with 2020 Nissan Armadas and may relate to an electrical or alternator defect. Inspected by Manufacturer, Police, or Insurance: No. The vehicle has not yet been inspected by Nissan corporate, law enforcement, or insurance. It has not been in a crash. Warning Lamps or Symptoms: There were no dashboard alerts, warning lights, or error messages before each battery failure. The issue started about a month ago and has occurred five times since, always resolved temporarily by using a jump box. The battery appears to drain randomly when the car is off, despite recent driving.

NHTSA ID

11677959

Incident

Jun 26, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system and battery/charging system of my 2020 Nissan Armada have repeatedly failed. The vehicle experiences unexplained battery drain, even after extended driving. The issue is ongoing and the vehicle is currently connected to a trickle charger in my garage to remain operational. I am willing to make the vehicle available for inspection upon request. How was your safety or the safety of others put at risk? This defect has caused my vehicle to become inoperable without warning, leaving me stranded multiple times, including once after work at night. I now must carry a portable jump starter at all times. This is a serious safety concern, especially if the battery failure were to occur in a remote area, during extreme weather, or in an emergency situation. I can no longer rely on my vehicle to start normally. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been confirmed and documented by Arlington Heights Nissan (Illinois). I have had the battery replaced twice, but the issue continues. The master mechanic at the dealership even admitted he owns the same model and uses a trickle charger himself. He stated that the root cause may be the “smart alternator” system, and the only fix they offered was to cut a wire for $300. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected multiple times by an authorized Nissan dealership. It has not been reviewed by police or insurance, as the issue has not led to a collision, but remains an ongoing safety risk. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? When did they first appear? There were no warning lights or dashboard alerts before each battery failure. The issue began shortly after I took delivery of it

NHTSA ID

11676191

Incident

Feb 13, 2024

When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction

NHTSA ID

11675801

Incident

Jun 10, 2025

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. · A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. · A CHECK-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK-OFF SHEET to the repair order.

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions:  When contamination or foreign material adhere to the lane camera viewing window on the windshield.  When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield.  When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information:  Refer to the following pages.  Use the search keyword “blinking” in the ESM.

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)