RoadVitals

2010 Audi A6

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Oct 24, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 22, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

Overview

Our database contains 17 NHTSA owner-reported complaints for the 2010 Audi A6, most frequently naming the airbags, engine and seat belts categories. 3 safety recalls have been issued covering this model year; and 814 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1150.0%
  • Engine313.6%
  • Seat belts313.6%
  • Electrical29.1%
  • Tires & wheels29.1%
  • Exterior lighting14.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jun 22, 2018
237,947 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2005-2008 Audi A4 Sedan, A4 Avant, S4 Avant and S4 Sedan, 2007-2008 RS4 Sedan, 2004 RS4 Cabriolet, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2005-2011 A6 Sedan, 2006-2011 A6 Avant, and 2007-2011 S6 Sedan vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Audi has notified owners, and dealers will replace the passenger frontal air bag with an alternate remedy part, free of charge. The recall began June 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R7. Note: This recall supersedes recalls 16V382, 17V032 and 18V004 and includes vehicles that may have had their air bag previously replaced under one of those campaigns.
Volkswagen Group of America, Inc.Manufacturer number 69R7View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 4, 2018
10,166 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2010-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles, ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone B" above, Volkswagen is recalling certain 2009 Audi A4 Cabriolet and S4 Cabriolet vehicles, and 2009-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Audi mailed an interim owner notification March 02, 2018. When parts to perform the recall repair become available, Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall is expected to begin in June 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69U1. Note: This recall has been superseded by 18V427.
Volkswagen Group of America, Inc.Manufacturer number 69U1View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jun 1, 2016
194,453 units potentially affected
The defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2004-2008 Audi A4, and 2005-2011 Audi A6 vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Volkswagen is recalling certain model year 2004-2008 Audi A4, and 2005-2008 Audi A6 vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Volkswagen is recalling model year 2004 Audi A4 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy: Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owner notification letters were mailed April 28, 2017. Owners may contact Audi customer service at 1-800-822-2834.
Volkswagen Group of America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Oct 24, 2018
Fire reported

TL* THE CONTACT OWNS A 2010 AUDI A6. WHILE DRIVING 45 MPH, THE VEHICLE OVERHEATED AND STEAM APPEARED UNDER THE PASSENGER SIDE OF THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

NHTSA ID
11142320
Incident
Oct 17, 2018
Mileage
113,000 mi
Airbags
Filed Apr 18, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (AUDI FAIRFIELD, 435 COMMERCE DR., FAIRFIELD, CT 06825) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT TAKATA FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11088850
Incident
Apr 18, 2018
Airbags
Filed Oct 24, 2017

TAKATA RECALL I JUST BECAME AWARE OF THIS RECALL.

NHTSA ID
11039326
Incident
Oct 24, 2017
Mileage
94,000 mi
Airbags
Filed Aug 3, 2017

2010 AUDI A6. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER SIDE AIRBAG RECALL NOTICE. *LD UPDATED 08/03/2017 *JS

NHTSA ID
11001009
Incident
Jul 1, 2016
AirbagsSeat belts
Filed Jul 19, 2017

"TAKATA RECALL'' THEY HAVE YET TO SEND THE AIRBAGS TO AUDI TO BEGIN REPLACING THE DANGEROUS AIR BAGS. ALSO AUDI HAS NOT TAKEN RESPONSIBILITY IN REPLACING MY READ LEFT AND RIGHT SEAT BELTS THE BOTH GOT STUCK IN THE HOUSING. SO I CANNOT HAVE NONE IN BACK OR IN PASSENGER SEAT. NEED HELP

NHTSA ID
11006331
Incident
May 1, 2017
Airbags
Filed Jun 15, 2017

AIRBAG RECALL: TAKATA

NHTSA ID
10995336
Incident
Dec 1, 2014
AirbagsElectrical
Filed May 26, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE LOCAL DEALER (AUDI NORTH ORLANDO LOCATED AT 139 N OREGON ST, STANFORD, FLORIDA 32771) CONTINUED TO INFORM THE CONTACT THAT THEY WOULD HAVE PARTS AVAILABLE THE NEXT MONTH AND THAT THEY WERE ON A WAIT LIST; HOWEVER, THE AIR BAGS RECEIVED WERE FOR NEWER VEHICLES. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10991801
Incident
Feb 1, 2017
Airbags
Filed Mar 2, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10958016
Incident
Jul 1, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB_2073282_1

STRUCTURE:BODY

This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.

TSB_2070568_6

This bulletin provides information about professional noise analysis with the VAS 611 015 PICO-NVH tool

TSB_2024323_13

ELECTRICAL SYSTEM

This bulletin provides information when the parking assistance gives false warnings.

TSB_2024323_12

ELECTRICAL SYSTEM

This bulletin provides information when the parking assistance gives false warnings.

TSB_2060750_5

ENGINE

This bulletin provides information regarding UV leak additive for finding oil leaks.

TSB_2074846_4

STEERING

This bulletin provides information about vibrations and rotational steering vibrations.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Audi A6 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026500
2025520
2024010
2023210
2022250
20211511056.1
2020249054.7
20191137052.5
2018112055.5
2017203043.7
2016513050.7
2015224056.6
2014414050.7
2013526053.5
2012598043.2
2011213054.2
2010Viewing173052.8
2009214046.2
2008714049.8
2007534049.1
2006674048.1
2005913148.5
2004354152.0
2003667154.9
2002884155.2
20011137262.1
20001484458.5
19992179866.5
199813010662.7
1997202054.4
1996512045.5
1995162149.6
1994211

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.