RoadVitals

2010 Ford E350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Mar 27, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
18
Latest May 24, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 17 NHTSA owner-reported complaints for the 2010 Ford E350, most frequently naming the suspension, steering and electrical categories. 18 safety recalls have been issued covering this model year; and 35 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension315.0%
  • Steering315.0%
  • Electrical315.0%
  • Tires & wheels210.0%
  • Engine210.0%
  • Interior & seats210.0%
  • Other / unspecified15.0%
  • Powertrain (other)15.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

18 campaigns cover this model year

View all 18

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V350000

EQUIPMENT ADAPTIVE/MOBILITY

May 24, 2016
2 units potentially affected
The defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
New England WheelsManufacturer number 16E-020View on NHTSA.gov
15V779000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 20, 2015
278 units potentially affected
The defect: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
New England WheelsManufacturer number 15E-068View on NHTSA.gov
15V763000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 17, 2015
285 units potentially affected
The defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Mobility Specialists, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 17
Powertrain (other)
Filed Mar 27, 2023

The contact owns 2010 Ford E-350. The contact stated that while driving approximately 60 MPH, there was an abnormal rattling sound coming from the transmission clutch plate. Additionally, the contact stated that while driving uphill, the vehicle would lose power while in 3rd and 4th gears. There was no further information provided. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 145,000.

NHTSA ID
11513914
Incident
Mar 24, 2023
Mileage
145,000 mi
SteeringSuspension
Filed Jun 12, 2022

Death wobble on highway.

NHTSA ID
11468864
Incident
Jun 12, 2022
SteeringSuspension
Filed Nov 4, 2021

Truck starts violently shaking and hard to control after hitting bumps and have to come to almost a complete stop to make it stop

NHTSA ID
11439352
Incident
Nov 4, 2021
Steering
Filed Aug 2, 2021

“Death wobble” with the steering after hitting bumps

NHTSA ID
11427496
Incident
Jul 1, 2021
Airbags
Filed Dec 6, 2017
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2010 FORD E-350. WHILE DRIVING 30 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A POLICE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM BACK PAIN. THE FAILURE MILEAGE WAS APPROXIMATELY 69,800.

NHTSA ID
11052697
Incident
Dec 1, 2017
Mileage
69,800 mi
ElectricalEngine
Filed Aug 9, 2017

SUDDEN ACCELERATION WHILE SITTING AT A STOP SIGN WITH FOOT ON BREAK PEDAL.CHECK FOR CODES NO CODES. TOOK TO FORD FOR CHECK OUT, NO PROBLEM FOUND.

NHTSA ID
11013872
Incident
Jul 19, 2017
Mileage
87,815 mi
Driver assistanceOther / unspecified
Filed Aug 5, 2017

HAD THREE TIRES MICHELIN COME APART WITHIN 30 DAYS THE TIRE DEALERS I WENT TO TOLD ME THEY APPEARED TO HAVE FAILED DUE TO A MANUFACTURING DEFECT. WHEN THE TIRES FAILED THEY CAUSED OTHER DAMAGE TO THE AUTO TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITOR. THEY EXAMINED THE SPARE AND SAID IT SHOWED SIGNS OF SAME PROBLEM.

NHTSA ID
11012977
Incident
May 21, 2017
Mileage
70,000 mi
Filed Jul 22, 2016

UNIROYAL LAREDO LT 245/75R16 LRE - DOT BE11 JDUU 0812 NHTSA RECALL NUMBER 12T-019 HTTP://WWW.UNIROYALTIRES.COM/ASSETS/PDF/TIRE_OWNER_LETTER.PDF THIS SET OF TIRES WAS INSTALLED ON A VEHICLE WHICH I PURCHASED FROM A USED VAN/TRUCK DEALER. SINCE BUYING THE VEHICLE 2 YEARS AGO, I HAVE DRIVEN 13,000 MILES ON THE TIRES, AND THERE ARE STILL 12/32" TREAD DEPTH, EVEN ACROSS THE TREAD ON ALL 4 TIRES. I HAD THE TIRES INSPECTED BEFORE A TRIP, AND I WAS ADVISED TO REPLACE THE TIRES DUE TO EXCESSIVE WEATHER CHECKING / CRACKING. THAT IS WHEN I DID AN INTERNET SEARCH AND FOUND THE ABOVE CITED RECALL. EVIDENTLY THE TIRES RECALLED WERE LIMITED TO THE 3RD WEEK OF 2012, AND MY TIRES WERE MANUFACTURED IN THE 8TH WEEK OF 2012. UNIROYAL/MICHELIN HAS REFUSED TO REPLACE THE DEFECTIVE TIRES. I NEED HELP. PLEASE SEE THE PHOTOS. THERE IS NO WAY THAT I COULD TAKE A TRIP WITH MY FAMILY IN THE VAN, WITH THESE AWEFUL DEFECTIVE TIRES ON THE ROAD.

NHTSA ID
10887865
Incident
Jul 14, 2016
Mileage
108,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 48130

VISIBILITY; VISIBILITY:GLASS, SIDE/REAR

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

SSM 47976

POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

DOR-B8H4Z-11

STEERING

This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.

SSM 47201

EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025110—
2024210—
2023220—
2022143155.3
2021206155.5
2020200—
2019300—
2018340—
2017134057.6
2016530—
2015721—
20141711052.9
2013139048.3
20121612047.2
20111920053.7
2010Viewing1718047.2
20091027054.5
20083932259.3
20071835259.8
20065339261.5
20055516256.3
20044611358.2
2003468361.7
2002535355.4
2001524457.0
2000598461.9
1999729563.5
1998638457.4
1997795463.4
1996503150.3
1995693052.9
1994515158.7
1993433158.2
1992413359.5
1991191654.3
1990232754.9
1989263659.2
1988111461.7
19871485369.3
198611115774.6
198521056—
198441256—
19835854—
1982032—
1981022—
1980012—
1979032—
1978052—
1977011—
1976011—
1975041—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.