RoadVitals

2017 Ford E350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jul 2, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 18, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2017 Ford E350, most frequently naming the steering, suspension and engine categories. 4 safety recalls have been issued covering this model year; and 23 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering425.0%
  • Suspension318.8%
  • Engine212.5%
  • Electrical16.3%
  • Body & structure16.3%
  • Other / unspecified16.3%
  • Powertrain (other)16.3%
  • Fuel system16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Jun 18, 2019
52 units potentially affected
The defect: SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy: SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
SVO Group IncManufacturer number 19E-009View on NHTSA.gov

EQUIPMENT

May 29, 2019
22 units potentially affected
The defect: VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy: VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
VCI Emergency Vehicle SpecialistsView on NHTSA.gov

EXTERIOR LIGHTING:BRAKE LIGHTS

May 3, 2019
17 units potentially affected
The defect: Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
The risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
The remedy: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
Taylor Made AmbulancesView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel system
Filed Jul 2, 2026

Over the course of the last 3 months I have experienced different problems with the emissions on my truck. It started with replacing the sensor in the tail pipe then that led to loosing power while pulling my 25 foot goose neck trailer. On 7 different occasion I lost power while hooked up to my trailer. It happens with no warning either on hills or on a straight away. Two of the cases almost led to a wreck because semi's were following me to closely and when I lost power I immediately turned on my flashers and they were either able to get around me or lock up their brakes without hitting me. When this happens I have to coast off to the side of the road and restart the truck to get out of the way of traffic. My dealer could not diagnose the issue because the truck didn't throw a code until the 7th time. When it finally happened I was able make it into the dealership before they closed for the evening and they hooked up the laptop to check the code. This led to replacing the whole fuel system because the CP4 injection pump failed and sent metal shavings through the fuel system. Once this was all replaced the check engine light came on again just after leaving the dealership and now the EGR valve needs replaced. I took my truck to the dealership on June 2, 2026 and to this day July 2, 2026 they still have my truck and are trying to remedy the situation. We are hopeful that after replacing the EGR valve that my truck will be finished. I have also learned that Ford has replaced/ recalled certain VIN numbers for the issues I have encountered, however my truck doesn't qualify ???? How do they determine the recall protocol and is this fair to all customers. This truck is vital to my business and I have had to rent a truck from one of my customers during this month long journey to be able to preform my daily activities for my business. The dealer was gracious to give me a car to drive however a car can not pull a 25 foot goose neck trailer

NHTSA ID
11748039
Incident
Jun 2, 2026
Driver assistanceElectricalSteering
Filed Nov 11, 2024

Driving during heavy rain in Texas, vehicle lost power intermittently, causing engine failure, loss of steering, loss of braking, loss of control. This event was apparently due to BCM failure due to moisture getting to the BCM. Upon inspection by a certified Mechanic , BCM and wiring was wet. BCM also had apparent corrosion.11

NHTSA ID
11624618
Incident
Nov 5, 2024
Other / unspecified
Filed Jan 14, 2023

FALL OF 2021 TRAVELING IN OKLAHOMA PANHANDLE PULLING TRAILER WITH LIVESTOCK THE PASSENGER REAR TIRE POPPED OFF DUE TO LUG BOLTS BREAKING. TOW TRUCK TOOK TO MCKAY FORD IN WOODWARD, OK AND THEY FIXED. JAN 14, 2023 TRAVIELING NEAR CANADIAN, TEXAS AT NIGHT DRIVERS SIDE TIRE POPPED OFF DUE TO LUG NUTS BREAKING. NOW I AM READING THAT WE ARE NOT THE ONLY ONES HAVING THIS PROBLEM. FAULTEY LUG NUTS CAUING BIG PROBLEMS. NOT SAFE

NHTSA ID
11501786
Incident
Jan 13, 2023
Filed Jul 17, 2020

MAY 3, 2019 NHTSA CAMPAIGN NUMBER: 19V342000 BRAKE LIGHT MAY RANDOMLY ILLUMINATE IF THE BRAKE LIGHTS INCORRECTLY ILLUMINATE, IT CAN CONFUSE OTHER DRIVERS, POSSIBLY INCREASING THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 19V342 MANUFACTURER TAYLOR MADE AMBULANCES COMPONENTS EXTERIOR LIGHTING POTENTIAL NUMBER OF UNITS AFFECTED 17 SUMMARY TAYLOR MADE AMBULANCES IS RECALLING CERTAIN 2017-2018 FORD E-350, F-450, E-450, F-550, AND GMC G3500-BASED AMBULANCES EQUIPPED WITH WHELEN BRAKE LIGHTS. DEPENDING ON THE SPECIFIC WIRING OF THE VEHICLE, THESE BRAKE LIGHTS MAY ILLUMINATE WHEN THE BRAKE PEDAL HAS NOT BEEN PRESSED. REMEDY TAYLOR MADE WILL NOTIFY OWNERS AND WHELEN WILL REPLACE THE BRAKE LIGHTS, FREE OF CHARGE. THE RECALL BEGAN JUNE 5, 2019. OWNERS MAY CONTACT TAYLOR MADE AMBULANCES CUSTOMER SERVICE AT 1-800-468-1310. COMPANY CLOSED, UNABLE TO DRIVE OUR AMBULANCE

NHTSA ID
11339999
Incident
Mar 30, 2018
Mileage
230 mi
Engine
Filed May 14, 2019
Fire reported

TL* THE CONTACT OWNS A 2017 FORD E -350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS JUMP STARTED. ADDITIONALLY, THE VEHICLE FAILED TO SHUTDOWN WHEN THE KEY WAS REMOVED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GRIECO FORD (1651 NEW STATE HWY, RAYNHAM, MA 02767 (508) 219-4544) WHERE IT WAS DIAGNOSED THAT THE CLUSTER MODULE AND INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. IN ADDITION, WHILE AT THE LOCAL DEALER THERE WAS SMOKE EMERGING FROM THE STEP WELL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 45,000.

NHTSA ID
11207455
Incident
Apr 30, 2019
Mileage
45,000 mi
Steering
Filed Apr 1, 2019

WHEN DRIVING ON HIGHWAY AND GO OVER A BUMP IN ROAD THE TRUCK GOES INTO A DEATH WOBBLE AND YOU NEED TO IMMEDIATELY HIT THE BRAKES AND SLOW DOWN TO ALMOST A COMPLETE STOP TO GET THE TRUCK BACK UNDER CONTROL. VERY LIFE THREATENING. THIS IS THE SECOND TIME I HAVE HAD TO TAKE BACK TO DEALER FOR SAME REASON. THE LAST TIME THIS HAPPENED IT ALMOST THREW ME IN THE DITCH. THIS IS A VERY SERIOUS SITUATION AND THERE SHOULD ABSOLUTELY BE A RECALL DONE BEFORE SOMEONE GETS KILLED WHEN THIS HAPPENS.

NHTSA ID
11193234
Incident
Mar 27, 2019
Mileage
32,000 mi
SteeringSuspension
Filed Mar 25, 2019

EXPERIENCED THE INFAMOUS FORD "DEATH WOBBLE" AFTER HITTING A ROAD DIP AT 65MPH WHILE TRAVELLING TO FL. I WAS PULLING OUR 5TH WHEEL CAMPER. I RE-EXPERIENCED IT AGAIN 15 TIMES DURING THE SAME TRIP!!! FRONT END SHAKES UNCONTROLLABLY UNTIL YOU SLOW DOWN BELOW 40, WHICH IS A HAZARD ON A FREEWAY! OCCURRED SEVERAL TIMES AROUND 45-50 MPH, TOO. PLEASE HAVE FORD ISSUE A RECALL!!! I AM NOT THE ONLY OWNER EXPERIENCING THIS PROBLEM AND IT IS A HAZARD TO DRIVE AND HAVE IT OCCUR.

NHTSA ID
11191424
Incident
Mar 15, 2019
Mileage
36,500 mi
Suspension
Filed Feb 26, 2019

WHILE DRIVING THIS VEHICLE AT HIWAY SPEED OF 60 MPH, I HIT A BUMP IN THE ROAD, THE VEHICLE STARTED VIBERATING VIOLENTLY IN THE FRONT END. THE STEERING WAS NEARLY UN-CONTROLLABLE. I TOOK THE VEHICLE TO MY DEALERSHIP WHERE THE ORDERED A PART THAT WAS SUPPOSED TO FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM. THERE SEEMS TO BE AN ISSUE WITH THIS MODEL OF VEHICLE SINCE OTHER TRUCK OWNERS HAVE EXPERIENCED THE SAME PROBLEM. THIS IS A SERIOUS SAFETY CONCERN, AND SHOULD BE PLACED ON A RECALL.

NHTSA ID
11182619
Incident
Jan 15, 2019
Mileage
19,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 54601

ELECTRICAL SYSTEM; STRUCTURE:BODY

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 53040

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

SSM 52476

EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 52314

POWER TRAIN

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

SSM 51854

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 51849

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010
2026010
2025110
2024210
2023220
2022143155.3
2021206155.5
2020200
2019300
2018340
2017Viewing134057.6
2016530
2015721
20141711052.9
2013139048.3
20121612047.2
20111920053.7
20101718047.2
20091027054.5
20083932259.3
20071835259.8
20065339261.5
20055516256.3
20044611358.2
2003468361.7
2002535355.4
2001524457.0
2000598461.9
1999729563.5
1998638457.4
1997795463.4
1996503150.3
1995693052.9
1994515158.7
1993433158.2
1992413359.5
1991191654.3
1990232754.9
1989263659.2
1988111461.7
19871485369.3
198611115774.6
198521056
198441256
19835854
1982032
1981022
1980012
1979032
1978052
1977011
1976011
1975041

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.