2014 Ford E350

Odometer Fraud. The contact purchased a 2014 Ford E-350. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 92,801. The contact later discovered that upon contacting the local DMV that the mileage was 114,252.

NHTSA ID

11693523

Incident

Jul 15, 2025

Mileage

114,252 mi

Carvana is attempting to sell this vehicle in Lehi, Utah. After speaking with the Ford dealership that worked on it for an “internal transmission repair” they told me the the vehicle’s engine is bad (full long block replacement is recommended and the dealership told me it’s dangerous) and needs a new engine. The previous owner was told this and then turned around and sold it to Carvana. I told Carvana this and they did nothing about it and it is still for sale. Please protect anyone looking to purchase this vehicle as it is not safe.

NHTSA ID

11612007

Incident

Aug 22, 2024

I WORK FOR THE UNIVERSITY OF CALIFORNIA SAN DIEGO FLEET SERVICES. WE HAVE SEVERAL 2014 FORD E-350'S IN OUR RENTAL FLEET. SOME TIME A FEW YEARS BACK MICHELIN RECALLED MANY OF THE LTX TIRES ON MANY OF OUR VANS. THE DOT CODE ON THE TIRES ON THIS VAN DID NOT FALL UNDER THE MICHELIN RECALL. AS YOU CAN SEE IN THE PHOTO THIS TIRE HAD A TREAD SEPARATION ON A REAR TIRE, VAN FULL OF PASSENGERS. WE ARE REALLY LUCKY THIS VAN DID NOT ROLL OVER. THIS HAPPENED TRAVELING ON THE HIGHWAY AT SPEEDS WITHIN THE POSTED LIMIT. THE TREAD AS IT CAME SEPARATED FROM THE TIRE DAMAGED THE UNDERCARRIAGE OF THE VAN & PULLED A LOOSE HEATER HOSE WHICH CAUSED COOLANT TO LEAK AND THE VAN OVER HEATED & LEFT A GROUP STRANDED IN THE DESERT. WE BELIEVE MICHELIN MAY WANT TO TAKE ANOTHER LOOK AT THE DATE CODES THAT SHOULD BE COVERED UNDER THIS RECALL. THE TIRE IN THE PHOTOS THAT STILL HAS TREAD WAS REMOVED FROM THE SAME VAN (SPARE POSITION) BEFORE IT FAILED. YOU CAN SEE IT WAS GETTING READY TO LOOSE THE TREAD AS WELL AND IT WAS NOT ON THE ROAD AND NOT EXPOSED TO EXCESSIVE SUN LIGHT. WE WILL SEND THESE TIRES BACK TO A MICHELIN DEALER & SEE WHAT THEY WILL DO FOR US.

NHTSA ID

11084847

Incident

Apr 1, 2018

Mileage

28,500 mi

STEEL RIM FAILURE. PURCHASED VEHICLE WITH 8000 MILES ON ODOMETER OCTOBER 2014. AS OF TODAY DECEMBER 2017 THE ODOMETER READS 141,000 MILES . I HAVE REPLACE ALL FOUR RIMS ON THIS VEHICLE ONE BY ONE. FIRST ISSUE I WAS LOOSING HUB CAPS WHILE DRIVING CONTINUOUSLY,I FINALLY GAVE UP AND TOOK ALL OFF,LEFT BARE RIMS. THEN THE SECOND ISSUE WAS RIMS CRACKING AND FAILING AT THE WELDED POINT WHERE THE SPOKES/STRUTS ARE ATTACHED. THE SAME FAILURE IS THE SAME PLACE OVER AND OVER. NOTICED THIS ISSUE WHILE DRIVING AND TPMS LIGHT WOULD COME ON,I WOULD PULL OVER AND BY THE TIME I GOT STOPPED THE TIRE WAS COMPLETELY FLAT. VERY DANGEROUS ISSUES FOR OTHER DRIVERS ON THE ROAD AS WELL AS MYSELF AND FAMILY .

NHTSA ID

11054998

Incident

Oct 31, 2015

Mileage

75,000 mi

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 38,323 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4" AND IN THE STEERING GEAR OUTPUT SHAFT. THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

NHTSA ID

10883896

Incident

Jul 2, 2016

Mileage

38,323 mi

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 56,701 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

NHTSA ID

10883894

Incident

Jul 2, 2016

Mileage

56,701 mi

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 30,152 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

NHTSA ID

10883893

Incident

Jul 9, 2016

Mileage

30,152 mi

WHILE DRIVING THE VEHICLE THE SPARE TIRE BROKE OFF THE UNDERSIDE OF THE VEHICLE AND LANDEDON THE ROAD. THERE WAS A VEHICLE BEHIND US AND WAS ABLE TO AVOID THE TIRE.. THE BOLT HOLDING THE TIRE IN PLACE SHEARED OFF. THE VEHICLE IS ONLY ONE YEAR OLD AND RUST WAS NOT A FACTOR AS UPON FURTHER INSPECTOIN THE BOLD IN QUESTION STILL IS HAS HALF OF IT IN THE BRACKET A NON METAL BOLT AS IT IS WHITE IN APPEARANCE.

NHTSA ID

10785490

Incident

Oct 2, 2015

Mileage

9,000 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.