2008 Ford E350

This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.This represents a failure rate of 0.2 R/100K on a population of 1,076,975 vehicles that have been in service for up to 14 years.ODI has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame.Ford Motor Company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles.Ford informed ODI that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits.Ford has also informed ODI that it would release a Technical Service Bulletin (TSB-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced.In light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and Ford's actions to reduce the likelihood of a switch failure through switch design changes and a TSB, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10427875, 10114393, 10257890For additional information, see the attached closing report.

ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.This PE has been upgraded to an Engineering Analysis (EA) to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.

Odometer Fraud. The contact purchased a 2008 Ford E-350. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 78,325, and at the time of registration, it was discovered that the DMV listed the mileage as not the actual mileage.

NHTSA ID

11756198

Incident

Jul 3, 2026

Mileage

78,325 mi

When there is any dew or moisture of any kind on the road the truck wont stop without the front breaks locking up and wont stop, Also the spark plugs have blown out of the motor prior to this it starts to develop A misfire, And The rear sustention is so weak the rear of the truck drags the ground when there is A low spot or dup in the road and has worn the metal off the bottom of the tow hitch making it unsafe and useless

NHTSA ID

11668112

Incident

Jun 20, 2009

TL* THE CONTACT OWNS A 2008 FORD E-350. THE CONTACT STATED THAT WHEN ABOUT TO DRIVE OF, A THUD OR CLUNK WAS HEARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE BARBER FORD VENTURA DEALER (805-691-8436, 3440 MAIN ST, VENTURA CA 93003) WHERE IT WAS DIAGNOSED THAT THERE WAS A "SLIP YOKE" IN THE DRIVE SHAFT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,500.

NHTSA ID

11144229

Incident

May 5, 2017

Mileage

19,500 mi

FORD TRUCKS 2008-10 ARE KNOWN TO HAVE TURBO, EMISSION AND RADIATOR PROBLEMS. CAUSING THE VEHICLES TO STOP RUNNING. THEY HAVE A PIPE BEFORE TURBOS THAT BURNS ON THE INSIDE CAUSING IT NOT TO CLEAN OUT. WE TAKE GOOD CARE OF OUR VEHICLES, WE DO OIL CHANGES EVERY 4000 MILES, WE CHANGE TIRES AND KEEP EVERYTHING CLEAN AND UP TO DATE. WE DID NOT RUN THIS VEHICLE HARD. IT WAS UNDER WARRANTY THE FIRST TIME WE HAD TROUBLE. IN 2013 THE VEHICLE WAS RUNNING AT 28,000 MILES AND QUIT. IT WAS SUGGESTED BY FORD TO CLEAR EMISSION. TURBOS WENT OUT TOTALLY AT 53,000 MILES COST OF $6700. THEN AT ANOTHER 900 MILES AT 53900 IT STOPPED AGAIN. THE VEHICLE SPENT 2 AND A HALF MONTHS IN THE SHOP BEFORE IT WOULD RUN AGAIN. THEY SAID THE PIPE BEFORE TURBOS BURNT FROM INSIDE MAKING TURBOS QUIT. WE GOT IT OUT OUR COST $2300. THEY WROTE OFF $2500 THEY SAID. NEXT DAY THE RADIATOR WAS CRACKED ON THE SEAM. OF COURSE IT WASN'T THE SHOPS FAULT. SO THAT WAS ANOTHER $2000. THE FORD COMPANY THAT FIXED IT SAID WE SHOULD HAVE RAN IT HARD THAT THEN WE WOULDN'T HAVE HAD AS MANY PROBLEMS. IT HAS 54000 AND NO FORD DEALER EVEN WANTS A TRUCK MADE ON THEIR LOT BEFORE 2010. SO YOU KNOW THEY SHOULD HAVE SOME RECALLS. THEY WON'T STAND BEHIND ANYTHING!!

NHTSA ID

11073843

Incident

Nov 4, 2017

Mileage

28,000 mi

TL* THE CONTACT OWNS A 2008 FORD E-350. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10967934

Incident

Mar 19, 2017

QUIERO SABER SI LA SERIE ES LEGITIMA O ES UNA UNIDAD CLONADA, YA QUE NO APARECEN REGISTROS E HISTORIAL. UNIDAD IMPORTADA A MEXICO Y REPORTADA ROBADA.

NHTSA ID

10958577

Incident

Feb 7, 2017

WE HAD A BLOW OUT WITH OUR FPRD E350 14 PASSENGER VAN AND BF GOODRICH TIRES. NO ONE WAS HURT, DRIVING IN A RESEDENTIAL NEIGHBORHOOD. RECALL REPLACED, HOWEVER SAME THING HAPPENING WITH REPLACEMENT TIRES. THEY ARE CRACKING. LT 254/75 R16 BE11 JD11 4712, 4512, 4912, & 5112 IS THERE A NEW RECALL FOR THESE TIRES?

NHTSA ID

10909866

Incident

Jul 1, 2016

TL* THE CONTACT OWNS A 2008 FORD E-350. WHENEVER THE VEHICLE WAS PARKED FOR AN EXTENSIVE AMOUNT OF TIME, THE BATTERY FAILED AND COULD NOT BE JUMPSTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED EIGHT TIMES; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE EXPERIENCED TWO OIL LEAKS AND A DIESEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10908383

Incident

Apr 1, 2009

Mileage

60,000 mi

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

4R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available