RoadVitals

2007 Ford E350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Sep 3, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
35
Latest May 24, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
1 injuries, 0 deaths reported

Overview

Our database contains 18 NHTSA owner-reported complaints for the 2007 Ford E350, most frequently naming the tires & wheels, fuel system and steering categories. 35 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels418.2%
  • Fuel system313.6%
  • Steering313.6%
  • Engine313.6%
  • Powertrain (other)29.1%
  • Suspension29.1%
  • Interior & seats14.5%
  • Driver assistance14.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

35 campaigns cover this model year

View all 35

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V350000

EQUIPMENT ADAPTIVE/MOBILITY

May 24, 2016
2 units potentially affected
The defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
New England WheelsManufacturer number 16E-020View on NHTSA.gov
15V779000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 20, 2015
278 units potentially affected
The defect: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
New England WheelsManufacturer number 15E-068View on NHTSA.gov
15V763000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 17, 2015
285 units potentially affected
The defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Mobility Specialists, Inc.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA10003ClosedEngineering Analysis

HVAC Switch Failures

Opened Apr 13, 2010
Closed Mar 5, 2012

This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.This represents a failure rate of 0.2 R/100K on a population of 1,076,975 vehicles that have been in service for up to 14 years.ODI has found that when the subject switches do fail and begin to melt, they are constructed in a manner that typically prevents the failing switch from igniting and developing into an open flame.Ford Motor Company has agreed to take two actions to further reduce the likelihood an overheated blower motor switch in the subject vehicles.Ford informed ODI that it has implemented a series of design changes to the subject switch that will help prevent it from developing internal high resistance short circuits.Ford has also informed ODI that it would release a Technical Service Bulletin (TSB-11-11-21) instructing subject vehicle owners to replace the electrical connector at the same time a failed switch is replaced.In light of the low rate of failure resulting in open flame and fire spread on the subject vehicles, and Ford's actions to reduce the likelihood of a switch failure through switch design changes and a TSB, further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following (ODI) numbers: 10427875, 10114393, 10257890For additional information, see the attached closing report.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
PE09055ClosedPreliminary Evaluation

HVAC Switch Failures

Opened Dec 7, 2009
Closed Apr 21, 2010

ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.This PE has been upgraded to an Engineering Analysis (EA) to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 18
Electrical
Filed Sep 3, 2020

AS I AM DRIVING SPESIFICLY ON EXPRESS WAY ALL GAGES SHUT DOWN FOR FEW SECONDS AND IN SOME CASES UP TO 2 TO 5 MINUTES, THE LONGER TIME DOES NOT OCURE VERY OFTEN, THIS HAPPENS 2 TO 4 TIMES IN A 1.I/2 HOURS OF DRIVING, SOME TIMES LESS LIKE ONE TIME ONLY. ALSO WHEN THIS HAPPEN THE POWER ON THE WINDOWS DIES AND SO THE RADIO.

NHTSA ID
11353045
Incident
Jul 16, 2020
Steering
Filed Aug 28, 2019

TL* THE CONTACT OWNS A 2007 FORD E-350. THE CONTACT STATED THAT THE STEERING WHEEL SHUDDERED AND SHIMMIED AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNKNOWN.

NHTSA ID
11251934
Incident
Aug 22, 2019
Mileage
95,000 mi
Airbags
Filed Aug 22, 2017
Crash reported1 injury reported

"TAKATA RECALL "MY AIRBAG WARNING SYSTEM KEEPS GOING OFF AFTER STARTING THE VAN ,A SERIES OF 5 SETS OF 5 BEEPS ,CONTINUES UNTILL THE SEQUENCE HAS COMPLETED THE 5 SETS ,AFTER A FEW MORE MINUTES IT BEGINS AGAIN ALL DAY ALL NIGHT .WHEN I WAS IN AN ACCIDENT TWO YEARS BEFORE THIS ,AND I REAR ENDED A VEHICLE AT 35 MPH AIRBAGS DID NOT DEPLOY ,NOW TWO YEAS LATER THE AIRBAG WARNING SYSTEM WON'T SHUT OFF .

NHTSA ID
11019034
Incident
Nov 11, 2015
Mileage
225,000 mi
Powertrain (other)
Filed Sep 30, 2015

TL* THE CONTACT OWNS A 2007 FORD E-350. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000. UPDATED 11/18/15*LJ; UPDATED 4/12/18*JB THE CONSUMER STATED THE VEHICLE WOULD MAKE A LOUD RATTLING NOISE WHEN SHIFTING AND DID NOT REVERSE. UPDATED 1/14/2016*JS *TR

NHTSA ID
10778774
Incident
Jun 2, 2015
Mileage
215,000 mi
Driver assistance
Filed Sep 12, 2013
Crash reported

I WAS DRIVING IN TO THE DRIVE WAY GOING INTO GARAGE WHEN THE RV ACCELERATED ON IT OWN. I TRIED TO STOMP ON THE BRAKES BUT THE TIRES WERE SPINNING AND I COULD NOT STOP IT, IT WAS ACCELERATING AT A HIGH SPEED AND THE REAR END WAS FISH TAILING AND THE COACH JUST KEEP GOING FORWARD AND CRASHED IN TO THE REAR WALL AND THROUGH IT. I TRIED TO PUT THE COACH IN PARK BUT IT WAS COMPLETELY OUT OF CONTROL. THERE ARE SKID MARKS WERE YOU COULD SEE THE TIRES TRYING TO STOP. I MANAGED TO PUT IT IN REVERSE AND THE ACCELERATOR WAS STILL RAMPING OUT AND THE COACH FISH TAILED BACK WARDS AND I FINALLY GOT IT SLAMMED INTO PARK. I MANAGED TO STOP JUST BEFORE HITTING A NATURAL GAS METER. *TR

NHTSA ID
10543293
Incident
Sep 9, 2013
Mileage
11,770 mi
Tires & wheels
Filed Jul 18, 2013

HANKOOK DYNAPRO AS LT245-75/16 TREAD SEPARATION ON A 2007 FORD E350 SUPERDUTY VAN. THIS WAS THE 4TH OCCURRENCE OF A PROBLEM WITH THIS BRAND / MODEL / SIZE TIRE ON A SINGLE FORD E350 VAN. ONE TIRE FAILURE EACH YEAR ON AVERAGE. ALL FAILURES OCCURRED AT 15,000-30,000 MILES, 7/32 - 10/32 TREAD DEPTH, WHILE MOUNTED ON THE REAR AXLE. *TR

NHTSA ID
10525682
Incident
Jul 16, 2013
Mileage
122,000 mi
EngineFuel system
Filed Mar 14, 2012

PRIVATE AMBULANCE BASED IN CHICAGO HAS DIESEL FUMES COMING INTO THE CABIN AND IN THE BACK OF THE AMBULANCE. IT HAS BEEN A RECURRING ISSUE OVER AND OVER AGAIN. THE RIGS ARE 116, 120 AND 112. I HAVE NOTIFY THE ISSUE TO THE OWNER AND IT HAS NOT BEEN RESOLVED. *TR

NHTSA ID
10451717
Incident
Mar 12, 2012
Mileage
184,500 mi
Engine
Filed Nov 24, 2011

YESTERDAY I WENT TO START A 2007 FORD E-350 SUPER DUTY CARGO VAN WITH A 5.4L TRITON ENGINE. ONE OF THE SPARK PLUGS WAS IMMEDIATELY EJECTED WHICH RESULTED IN RUINING THE PLUG AND COIL. I WAS ABLE TO RE-INSERT THE PLUG AND TIGHTEN IT UP, BUT IT IS ALSO THE SECOND TIME IT HAS HAPPENED TO ME. PREVIOUSLY IT ALSO HAPPENED ON A 1999 E-350 WITH THE SAME ENGINE AND ALSO THE SAME CYLINDER. I TRADED THE 99 IN FOR THE 2007 AND IN LESS THAN A MONTH HAD THE SAME EXACT PROBLEM. *TR

NHTSA ID
10436934
Incident
Nov 23, 2011
Mileage
127,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 51909

POWER TRAIN:AUTOMATIC TRANSMISSION

When performing any transmission fluid changes or topoffs involving MERCON SP, MERCON LV has replaced all versions of MERCON SP and can be used going forward. Mixing MERCON LV and MERCON SP in the same transmission is acceptable. After 30-Jun-2023, MERCON SP ATF will no longer be manufactured and will only be available until inventory depletes.

DOR-T7F8K-08

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; ELECTRICAL SYSTEM:SOFTWARE; TRAILER HITCHES

These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a false check trailer brake message and Trailer Brake Controller fault whenever the brake pedal is pressed. This will cause the part to be replaced, due to repetitive dashboard warning light, even though it sends signals to the trailer brakes properly.

ASI-44534

POWER TRAIN:AUTOMATIC TRANSMISSION

FORD: WHEN SHIFTING BETWEEN PARK, REVERSE AND/OR DURING 2-3 SHIFT, AN INTERMITTENT CLUNK OCCURS WITH A TORQSHIFT TRANSMISSION. MODEL 2003-2014 F-SUPER DUTY, E SERIES, EXCURSION, F-53 MOTORHOME CHASSIS, LOW CAB FORWARD. *PE

ASI-44404

ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

FORD: ON SOME TRUCKS, THERE IS A NO CRANK SITUATION AND IF VOLTAGE ON TRANSMISSION RANGE SENSOR AT PIN 21, IS LESS THAN 5 VOLTS, DISCONNECT THE ENGINE COOLING FAN CLUTCH, ELECTRONICALLY, AND RECHECK VOLTAGE. MODEL 2003-2007 F SUPER DUTY, 2004-2010 E SERIES, 2003-2005 EXCURSION.

AS-21769

ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE; POWER TRAIN; SERVICE BRAKES, AIR:ANTILOCK

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

TSB-10-23-5

ENGINE AND ENGINE COOLING:ENGINE

FORD: THERE MAY BE A LACK OF RPM, HESITATION, OR ROUGH RUNNING CONCERNS WHEN THE VEHICLE IS IN IDLE. THERE MAY BE TWO TROUBLE CODES STORED. THE PROBLEM MAY BE CAUSED BY AFTERMARKET GENERATORS INSTALLED OR MODIFICATIONS TO THE FRONT END DRIVE. E-350/450. *RM

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ford E350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026010—
2025110—
2024210—
2023220—
2022143155.3
2021206155.5
2020200—
2019300—
2018340—
2017134057.6
2016530—
2015721—
20141711052.9
2013139048.3
20121612047.2
20111920053.7
20101718047.2
20091027054.5
20083932259.3
2007Viewing1835259.8
20065339261.5
20055516256.3
20044611358.2
2003468361.7
2002535355.4
2001524457.0
2000598461.9
1999729563.5
1998638457.4
1997795463.4
1996503150.3
1995693052.9
1994515158.7
1993433158.2
1992413359.5
1991191654.3
1990232754.9
1989263659.2
1988111461.7
19871485369.3
198611115774.6
198521056—
198441256—
19835854—
1982032—
1981022—
1980012—
1979032—
1978052—
1977011—
1976011—
1975041—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.