AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2012 Chrysler 300
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
NHTSA has issued a “do not drive” advisory affecting this model year.
Campaign 19V018000. Confirm whether your specific vehicle is covered using its VIN before acting on this.
Check your VIN on NHTSA.govOverview
Our database contains 425 NHTSA owner-reported complaints for the 2012 Chrysler 300, most frequently naming the electrical, airbags and powertrain (other) categories. 9 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 261 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2017 | 12 | 268 |
| Aug 2017 | 14 | 282 |
| Sep 2017 | 10 | 292 |
| Oct 2017 | 7 | 299 |
| Nov 2017 | 3 | 302 |
| Dec 2017 | 2 | 304 |
| Jan 2018 | 9 | 313 |
| Feb 2018 | 2 | 315 |
| Mar 2018 | 5 | 320 |
| Apr 2018 | 2 | 322 |
| May 2018 | 5 | 327 |
| Jun 2018 | 2 | 329 |
| Jul 2018 | 1 | 330 |
| Aug 2018 | 4 | 334 |
| Sep 2018 | 2 | 336 |
| Oct 2018 | 2 | 338 |
| Nov 2018 | 2 | 340 |
| Dec 2018 | 4 | 344 |
| Jan 2019 | 2 | 346 |
| Feb 2019 | 3 | 349 |
| Mar 2019 | 2 | 351 |
| Apr 2019 | 5 | 356 |
| May 2019 | 5 | 361 |
| Jun 2019 | 4 | 365 |
| Jul 2019 | 2 | 367 |
| Aug 2019 | 1 | 368 |
| Sep 2019 | 1 | 369 |
| Oct 2019 | 4 | 373 |
| Nov 2019 | 2 | 375 |
| Dec 2019 | 3 | 378 |
| Jan 2020 | 4 | 382 |
| Feb 2020 | 2 | 384 |
| Mar 2020 | 2 | 386 |
| Jun 2020 | 1 | 387 |
| Jul 2020 | 1 | 388 |
| Aug 2020 | 1 | 389 |
| Sep 2020 | 2 | 391 |
| Nov 2020 | 1 | 392 |
| Jun 2021 | 3 | 395 |
| Oct 2021 | 2 | 397 |
| Nov 2021 | 1 | 398 |
| Mar 2022 | 2 | 400 |
| Jun 2022 | 2 | 402 |
| Jul 2022 | 1 | 403 |
| Aug 2022 | 2 | 405 |
| Sep 2022 | 1 | 406 |
| Oct 2022 | 2 | 408 |
| Nov 2022 | 2 | 410 |
| Jan 2023 | 2 | 412 |
| Jun 2023 | 1 | 413 |
| Jul 2023 | 1 | 414 |
| Aug 2023 | 1 | 415 |
| Mar 2024 | 1 | 416 |
| May 2024 | 1 | 417 |
| Apr 2025 | 2 | 419 |
| May 2025 | 1 | 420 |
| Jul 2025 | 1 | 421 |
| Feb 2026 | 1 | 422 |
| Mar 2026 | 2 | 424 |
| Jul 2026 | 1 | 425 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical21135.7%
- Airbags8213.9%
- Powertrain (other)7612.9%
- Engine6210.5%
- Driver assistance406.8%
- Brakes335.6%
- Steering284.7%
- Exterior lighting142.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
9 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Vehicle rollaway, engine on
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Gas fumes filled the cabin. I am suffering from headaches from smelling in fumes. This is dangerous and health issues. The gas tank is under passage back seat and costs $2,235 to replace primary and transfer pumps. Is this covered by a recall?
- NHTSA ID
- 11753770
- Incident
- Jul 24, 2026
I was involved in a hit and run on March 2,2026 and the airbags did not deploy at all. My car was taken to ray lathem dealership when there was a recall pertaining to the airbags back in 2019. I was told everything was corrected. Now fast forward to March 2,2026 no airbags deployed at all from the impact of crash. That was the first thing the police and ambulance asked and saw. Myself and My fiancee both were taken to the hospital.
- NHTSA ID
- 11725705
- Incident
- Mar 2, 2026
PARKING AID CAMERA FAILED
- NHTSA ID
- 11724432
- Incident
- Dec 12, 2025
Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11719769
- Incident
- Nov 5, 2025
The contact owns a 2012 Chrysler 300. The contact stated that while driving at 65 MPH, the temperature gauge had independently increased levels. The contact managed to pull over to the shoulder of the road and was able to restart the vehicle as a temporary repair. The contact stated that while driving at an undisclosed speed, white smoke had leaked through the air vent into the interior cabin before independently shifting the gear into neutral. In addition, a fire had started from under the hood of the vehicle. No warning lights illuminated. The contact stated that a couple of nearby pedestrians attempted to extinguish the fire, but were unsuccessful due to the size of the fire. The contact had COPD, which was impacted during the failure, and medical attention was sought for a heart-related issue. The fire department arrived on the scene to extinguish the fire. A report was filed; however, it was unclear if either the local Fire department or Police department had filed the report. The vehicle was towed to a local tow lot, where it remained and was declared a total loss. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
- NHTSA ID
- 11676234
- Incident
- Jul 4, 2025
- Mileage
- 123,000 mi
The contact owned a 2012 Chrysler 300. The contact stated that while driving at an undisclosed speed, a vehicle abruptly merged in front, causing the contact to T-bone the vehicle. The driver's side air bags did not fully deploy. The front passenger side air bag deployed, but there was no occupant. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The contact was transported to the local medical center. The contact sustained injuries to the left shoulder and additional bruises. In addition, the contact received a CT scan due to the contact's head hitting the front windshield. The manufacturer was not made aware of the failure. The failure mileage was approximately 195,000.
- NHTSA ID
- 11659526
- Incident
- May 5, 2025
- Mileage
- 195,000 mi
My car threw itself in neutral twice in the highway going home.
- NHTSA ID
- 11656892
- Incident
- Apr 23, 2025
The Steering Wheel Lock up on me while Driving on the interstate without any warning. I could have been kill. I panic.
- NHTSA ID
- 11652986
- Incident
- Apr 3, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
Customer Satisfaction Notification 34D - Healthy Airbag Inflator Collection - Dealer Notification (Revision 1)
AIR BAGS
Customer Satisfaction Notification 34D - Healthy Airbag Inflator Collection - Dealer Notification
POWER TRAIN
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
SERVICE BRAKES
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
SERVICE BRAKES
PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE
AIR BAGS
AIR BAG - SIDE CURTAIN
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2023 | 6 | 1 | 0 | — |
| 2022 | 5 | 2 | 0 | — |
| 2021 | 20 | 2 | 0 | 42.9 |
| 2020 | 9 | 2 | 0 | — |
| 2019 | 60 | 2 | 0 | 49.1 |
| 2018 | 152 | 4 | 0 | 48.8 |
| 2017 | 82 | 2 | 0 | 46.0 |
| 2016 | 76 | 3 | 0 | 55.6 |
| 2015 | 97 | 5 | 2 | 60.4 |
| 2014 | 236 | 8 | 2 | 62.6 |
| 2013 | 306 | 6 | 2 | 61.6 |
| 2012Viewing | 425 | 9 | 2 | 63.7 |
| 2011 | 200 | 7 | 1 | 56.8 |
| 2010 | 123 | 7 | 1 | 63.6 |
| 2009 | 83 | 5 | 1 | 53.8 |
| 2008 | 714 | 4 | 1 | 54.7 |
| 2007 | 497 | 4 | 3 | 56.8 |
| 2006 | 1,002 | 4 | 3 | 57.2 |
| 2005 | 825 | 7 | 3 | 58.9 |
| 2004 | 2 | 0 | 0 | — |
| 2003 | 0 | 0 | 0 | — |
| 1970 | 1 | 0 | 0 | — |
| 1969 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.