RoadVitals

2011 Chrysler 300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 19V018000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
200
Latest Apr 16, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jan 15, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
5 injuries, 0 deaths reported

Overview

Our database contains 200 NHTSA owner-reported complaints for the 2011 Chrysler 300, most frequently naming the electrical, airbags and engine categories. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 177 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V018000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 15, 2019
1,413,222 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Chrysler (FCA US LLC)Manufacturer number V01View on NHTSA.gov
18V021000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2018
328,177 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Chrysler (FCA US LLC)Manufacturer number U03View on NHTSA.gov

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Jul 10, 2017
442,214 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
The risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Chrysler (FCA US LLC)Manufacturer number T36View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesElectricalFuel system
Filed Apr 16, 2024

While driving my child to school a short while ago today, my car accelerated on its own and would not brake. I was attempting to stop for an upcoming red light. The car accelerated without me pressing the gas and the brakes went completely out. I was able to avoid a collision. This lasted for under 1 minute, then suddenly the car decelerated and I was then able to brake.

NHTSA ID
11583244
Incident
Apr 16, 2024
Engine
Filed Aug 12, 2023

bought the car 04/27/2023 check engine light came on 2 days after purchase, got a code read at autozone it was codep0302 its a misfire in cylinder 2 only causes vehicke to go into "limp mode" loses power dies whike driving 3 occassions. ive paid to get ut serviced twice and its still not fixed , causing driveabikitt/ emmissions/ecu concern.

NHTSA ID
11538122
Incident
May 5, 2023
ElectricalEngine
Filed Jan 20, 2023

1. Engine oil cooler assembly started leaking, due to oil cooler housing plastic cracked from oil changes at dealership. Leaking engine oil almost destroying engine due to lack of engine oil lubrication leaking on to the ground from the rear of vehicle and on to the ground. Vehicle was taken to the dealership and verified that the component has failed and that Chrylser has known of this issue for sometime. 2. I have replaced the bad blend door actuators multiple times on each side of the dashboard, due to the unbearable clicking noise within the dashboard and not letting the ventilation systems change directions in the vehicle.

NHTSA ID
11502876
Incident
Dec 3, 2022
Electrical
Filed Jun 24, 2022

I have had the vehicle towed 6 times, the vehicle goes completely dead, with new battery, once the vehicle sits for a half a day there is no power to start the car. I have talked to several other people and have had similar problems. I had car towed to Chrysler dealer ship and they said they did not want to work on it? There should be a recall, I have had many Chrysler vehicles but never this type of problem with the electrical. If you park my car on Friday when I get off work, by Monday morning it is completely dead. I have had the vehicle to two local car repair and electrical shops to no avail. (both shop owners said this is a Chrysler manufacture problem) I can be reached at [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11470851
Incident
Jan 7, 2021
BrakesDriver assistanceElectrical
Filed Aug 27, 2021

CAN C BUS: its a typical issue with the 2011 Chrysler 300. The main code for the CAN C Bus "U000200" after the scan tool, the issues found are ABS Can C Bus off performance: BCM (Body Controller Module) Can C Bus off performance, SCCM (Steering Column Control Module) Can C Bus off performance, Radio Frequency Can C Bus off performance. All affect the safety and driveabilty of the car. The car drives and in the midst of driving the car stalls in traffic, the car vibrates really bad, the car seems to lose power on acceleration. Please take a look into this, as this is a common issue with the Chrysler 300.

NHTSA ID
11430770
Incident
Jul 30, 2021
BrakesElectrical
Filed Apr 5, 2021

THE ABS, TRACTION CONTROL AND PARKING BRAKE LIGHT WILL ALL SIMULTANEOUSLY AND RANDOMLY ILLUMINATE AND DISAPPEAR. I HAVE NOT HAD ANY PHYSICAL ISSUE WITH THE BRAKE OR CONTROL OF THE CAR. I SAW THERE WAS A RECALL BACK IN 2012 FOR THIS POSSIBLE SITUATION BUT I AM NOT SURE IF IT IS THE SAME OR IF MY VEHICLE WAS EVER RECALLED. I HAVE HAD THE CAR FOR ALMOST 4 YEARS. THIS ISSUE SEEMS TO BE VERY SPORADIC. WHILE STATIONARY AND DRIVING. SOMETIMES I WILL TURN THE CAR ON AND IT WILL BE THERE. SOMETIMES IT WON'T. IT HAS HAPPENED OVER THE LAST 2 YEARS. I LIVE WHERE IT SNOWS AND ONLY DRIVE THIS CAR IN THE WARM WEATHER MONTHS SO I HAVE YET TO LOOK INTO IT.

NHTSA ID
11406393
Incident
May 23, 2019
Mileage
105,000 mi
Engine
Filed Feb 12, 2020

CAR BEGAN TO LOOSE POWER UNDER PRESSURE, ENGINE LIGHT WOULD FLASH. USUALLY WHEN COLD OR PULLING HARD ON A HILL OR PASSING. ENGINE RAN ROUGH, MISFIRING AND OUT OF BALANCE. COULD NOT CONTINUE TO PASS ON ONE OCCASSION; HAD TO PULL BACK, WRANGLE OUT OF TRAFFIC AND STOP VEHICLE. MISDIAGNOSED: REPLACED PLUGS, COIL & INJECTOR ON VALVE #5. DID NOT CORRECT. FINALLY DIAGNOSED AS BAD CAMSHAFT. VEHICLE HAS A HEMI. TECHNICIAN STATED HE HAS REPLACED MANY OF THESE ON VARIOUS ENGINES WITH A HEMI IN A FOUR YEAR RANGE. STATED IT IS A COMMON FAILURE ON THOSE VEHICLES BUT NOT LISTED ON A RECALL. THIS FAILURE IS A SAFETY HAZARD. HAVING EXPECTATIONS OF THE VEHICLE TO ACCELERATE QUICKLY, AS IT NORMALLY WOULD, NEARLY CAUSED ME TO GET INTO AN ACCIDENT. ADDITIONALLY BOGGED DOWN TRAFFIC AS THE VEHICLE WOULD NOT CONTINUE AT A SPEED OVER 45 MPH. TRAFFIC BECAME BOTTLENECKED BEHIND ME ON THE INTERSTATE UNTIL I COULD WRANGLE TO THE SHOULDER. I ALSO OWN A DODGE RAM TRUCK IN THE SAME YEAR RANGE AND HAVE BEEN ADVISED BY THE TECHNICIAN TO BE PREPARED FOR IT TO GO OUT ON THAT VEHICLE ALSO.

NHTSA ID
11308726
Incident
Jan 23, 2020
Mileage
86,427 mi
Engine
Filed Jan 31, 2020

CAR OVERHEATED MELTED WHILE DRIVING SENSOR READ COLD

NHTSA ID
11306245
Incident
Dec 23, 2019
Mileage
106,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

34D Combo Rev1

AIR BAGS

Customer Satisfaction Notification 34D - Healthy Airbag Inflator Collection - Dealer Notification (Revision 1)

34D Combo

AIR BAGS

Customer Satisfaction Notification 34D - Healthy Airbag Inflator Collection - Dealer Notification

108463

SERVICE BRAKES

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

108464

SERVICE BRAKES

PAD KIT - REAR DISC BRAKE, FRONT DISC BRAKE

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler 300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2023610
2022520
2021202042.9
2020920
2019602049.1
20181524048.8
2017822046.0
2016763055.6
2015975260.4
20142368262.6
20133066261.6
20124259263.7
2011Viewing2007156.8
20101237163.6
2009835153.8
20087144154.7
20074974356.8
20061,0024357.2
20058257358.9
2004200
2003000
1970100
1969010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.