RoadVitals

2004 Ford Edge

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Nov 6, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2004 Ford Edge, most frequently naming the airbags, brakes and electrical categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags360.0%
  • Brakes120.0%
  • Electrical120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsBrakesElectrical
Filed Nov 6, 2018

TAKATA RECALL. WITHIN A YEAR, MY BRAKE VACUUM SYSTEM HAS FAILED ME, LEADING TO ALMOST GETTING INTO A MAJOR ACCIDENT. THE ELECTRIC SYSTEM IS NOT WORKING, AND I OFTEN SMELL BURNING. MY FRONT PASSENGER AIRBAG HAS BEEN RECALLED, BUT THE PART HAS NOT BEEN IN STOCK FOR OVER A YEAR.

NHTSA ID
11149587
Incident
Jan 1, 2017
Airbags
Filed Oct 29, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER FORD OF SMITHTOWN (440 E JERICHO TURNPIKE SAINT JAMES, NY 11780, (631) 265-2341) WHERE IT WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11143752
Incident
Jan 10, 2017
Airbags
Filed Oct 18, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V036000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10917171
Incident
Oct 18, 2016

Compare model years

Complaint and recall counts across every year of this model

Ford Edge by model year
YearComplaintsRecallsInvestigationsIssue Index
2024422059.5
2023184053.9
20221255171.3
20211037164.8
20203054168.8
20197423057.4
20187907060.1
20171,3058265.6
20168877264.3
20157197263.5
20143803158.3
20132,4382151.2
20121,1313152.3
20111,8013150.3
20106737050.4
20092617051.0
20081,1197257.0
20079896255.8
2004Viewing300

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.