2017 Hyundai Elantra

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Vehicle stalled while driving on a highway without warning. The car was able to start back up, would go a few feet and stall again. Had it towed to a Hyundai dealership to repair. They replaced the exhaust camshaft and timing components. They released the car, saying it was fixed. Less than 12 hours later, the car stalled again while driving through Washington DC. Once again, it would start up again but stall every few feet. We took it to another Hyundai dealership. They replaced the oil pump (saying the oil pressure was too high). That did not fix the issue and the dealership stated that the intake camshaft needed to be repaired. The third party warranty company would not approve that repair, as they are saying the engine needs to be completely replaced. We bought the car in March. The first incident occurred in June and the second incident was 12 hours later. The car has been at the dealership for 'repairs' ever since.

NHTSA ID

11756274

Incident

Jun 13, 2026

Car wouldn't start. Makes clicking sound. Mechanic diagnosed it and said timing chain is broken, valves are bent and pistons broken.

NHTSA ID

11755070

Incident

Aug 5, 2026

AIRBAGS FAILED

NHTSA ID

11754599

Incident

Jul 24, 2026

While operating my 2017 Hyundai Elantra under normal driving conditions at approximately 70,000 miles, the engine suffered a sudden, catastrophic loss of motive power and stalled completely while moving in active traffic without any prior warning. This severe stalling event occurred despite the vehicle being strictly and meticulously maintained according to all manufacturer guidelines and scheduled service intervals. Prior to the stall, the Check Engine Light illuminated. A comprehensive diagnostic scan completed at an authorized Hyundai dealership confirmed active trouble codes P0014 (Exhaust Camshaft Position Timing Over-Advanced) and P0017 (Crankshaft-Camshaft Position Correlation Error). The internal physical engine timing assembly and Variable Valve Timing (VVT) components slipped out of synchronization, forcing an abrupt, automatic engine shutdown while navigating active roadways. This failure created an immediate, severe safety hazard and high collision risk due to the sudden loss of vehicle propulsion, power steering assist, and vacuum brake booster pressure, leaving me vulnerable in traffic. This structural timing deviation caused chronic engine misfires and forced raw, unburned fuel directly into the exhaust stream. This unburned fuel completely fouled and destroyed the primary Oxygen (O2) Sensor due to heavy carbon contamination and extreme thermal stress. The failed sensor and incorrect valve timing totally disrupted the electronic control unit's air-fuel management, inducing the unpredictable stalling hazard and causing an immediate, automatic state emissions/smog inspection failure. Repairing this underlying manufacturing and metallurgical defect at the official Hyundai dealership required an extensive mechanical teardown and replacement of the timing components, costing approximately $2,500 out of pocket. This exact failure pattern, cascading O2 sensor damage, and diagnostic trouble codes match hundreds of existing complaints with NHTSA.

NHTSA ID

11747095

Incident

Jun 20, 2025

I am reporting an active odometer fraud case on a 2017 Hyundai Elantra, VIN: [XXX]. The seller listed this vehicle on Facebook Marketplace claiming it had 65,000 miles and was in like-new condition. Upon running a CARFAX report, the vehicle shows over 300,000 actual miles. The CARFAX also shows the vehicle already had 98,000 miles recorded in 2018, making the current 65,000-mile claim impossible. When I confronted the seller about the discrepancy, they claimed they purchased the vehicle from a mechanic and were unaware of the mileage history. They then immediately blocked me and deleted their Facebook listing. Shortly after, a second listing appeared under what appears to be the seller's wife's account advertising the same vehicle. The vehicle appears to have originated from Illinois and is being sold in Indiana, making this a cross-state fraud. The seller operates as a title-free flipper, never placing the title in their name, which appears to be an intentional strategy to avoid a paper trail. I have documentation including screenshots of the original listing, the CARFAX report, and records of my communications with the seller. I am prepared to provide all of this upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11746048

Incident

Jun 23, 2026

While driving and turning, the car loses power steering. This has happened multiple times to my wife at lower driving speeds. These disconcerting safety incidents have randomly occurred without warning since the first week of May. The incident was first reported and taken to the Hyundai dealership on May 6th. The dealer looked at the car and stated no issues with steering. It has occurred multiple times since then. The last incident occurred on June 9th at 4pm at Phoenix Sky Harbor Airport. The car lost power steering control, a warning light briefly flashed and the engine shut off. I recovered the car and restarted it. The power steering reset itself. The car was taken a few days later to a Hyundai Dealer who has had the car since attempting to diagnose the issue. The dealer is now stating we should just replace the entire steering column assembly.

NHTSA ID

11745972

Incident

Jun 9, 2026

1. The engine architecture suffered a catastrophic mechanical failure. Specifically, severe, systemic internal oil consumption/vaporization starved the hydraulic timing chain tensioner of critical hydrostatic pressure. This caused the tensioner to collapse, creating slack in the steel timing chain, which then "jumped time" (skipped a tooth on the camshaft sprockets), causing the engine to instantly seize and lose all motive power. The vehicle and engine are fully intact and available for inspection at Pohanka Hyundai of Fredericksburg. 2. The vehicle suffered a sudden, complete loss of motive power and engine seizure while being driven at night on an unlit, dark secondary roadway. The driver (my daughter) was left suddenly stranded without power in a highly vulnerable, pitch-black location with passing traffic, presenting an immediate collision hazard and a severe personal safety risk before emergency assistance could arrive. 3. Yes. The vehicle was towed to an authorized Hyundai dealership (Pohanka Hyundai of Fredericksburg), where service technicians officially diagnosed that the engine had "jumped timing" and suffered a complete failure of the timing system, alongside a noted lack of engine oil volume due to vaporization. 4. The vehicle has been formally inspected and diagnosed by the authorized Hyundai dealership service department under Hyundai Motor America Corporate Case #[XXX]. No police or insurance inspections were required as no collision occurred. 5. No dash lights or warnings before failure. However, for a year prior, the engine exhibited severe internal oil vaporization, requiring constant top-offs between scheduled oil changes to maintain safe levels. There were zero external fluid leaks on the engine or ground; oil burned entirely internally. This chronic volumetric oil loss directly caused the sudden drop in pressure, hydraulic tensioner collapse, and catastrophic engine seizure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11741872

Incident

May 6, 2026

Both passenger-side doors won't open without tugging on the handle when unlocking them. The front seat passenger door opens from the inside but has trouble opening from the outside. The backseat passenger does not open from the inside at all and has a hard time opening from the outside. Once we get the door open and the car remains unlocked, the doors open fine (except for the back seat door). But once we lock and unlock the car, we get the same issue. I'm also experiencing paint chippng and rust on the roof of my car and the creases of the trunk.

NHTSA ID

11741300

Incident

May 29, 2026

Some Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners.

Certain Hyundai vehicles with exterior white paint may exhibit peeling or bubbling on metal body panels: hood, fender(s), roof, door(s), quarter panel(s), and tailgate/trunk. The paint warranty coverage for affected vehicles has been extended to 10 years/unlimited miles from the date of original retail delivery or date of first use and is valid for original and subsequent owners. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer or has a branded or similar title under any state’s law.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

In response to this trend, we engineered a software upgrade that addresses the social media theft method and made it available to owners of eligible models free of charge at authorized Hyundai dealers since early 2023. In addition to the anti-theft software, we’ve developed a new zinc-reinforced ignition cylinder protector hardware upgrade that can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because your Hyundai vehicle with the VIN listed above (“Subject Vehicle”) was not factory-equipped with an engine immobilizer and was previously eligible for the software upgrade, you are now eligible until March 31, 2027 to have the ignition cylinder protector installed — if you request it — at no cost to you through an authorized Hyundai dealership.

This bulletin provides the service procedure for installation of a key cylinder reinforcement protector assembly and two anti-theft decals on the front windows.