2019 Nissan Titan

On November 15, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE23020 to investigate allegations of loss of motive power in model year (MY) 2016 through 2019 Nissan Titan XD trucks equipped with 5.0L Cummins diesel engines.  The complaints allege the condition was due to a failure of the engine crankshaft.  The purpose of the investigation was to understand the scope, frequency, and safety related consequence of the alleged defect. During the investigation, it was found that the subject vehicles can experience a loss of motive power due to a failure of the crankshaft main bearings which can lead to a fractured crankshaft. This resulted in a loss of motive power and an inability to restart. An analysis of all complaint sources shows many vehicles exhibit knocking, vibration, malfunction indicator lamp (MIL) warnings, and/or poor engine performance prior to a total failure.  Some consumers report driving their truck in for repairs only to be diagnosed with a failed crankshaft.  ODI has not identified any injuries or fires attributable to this failure. ODI is aware of one complaint alleging a non-injury crash involving a curb strike.  ODI is also aware of complaints of overheating starter motors and melted starter motor wiring occurring after prolonged attempts to start engines that have suffered a broken crankshaft. In its response to ODI's January 26, 2024 information request letter, Nissan provided information detailing several material and process changes involved in the production of the subject vehicle’s engine.These changes appear to coincide with incremental improvements in failure rates but there is no indication that a single factor was the primary cause of the failures. Analysis of ODI consumer complaints and manufacturer provided data found that failure rates decreased progressively for each model year. Review of failure mileage found that 50% of the failures occurred by 60,000 miles with a significant decrease in failures after 80,000 miles. Assuming average yearly mileage driven, the newest model year trucks (2019) would be near or past peak failure mileage. Given the low failure rate, the observable warnings available to the driver, and much of the fleet being past peak failure mileage, ODI is closing this Preliminary Evaluation with no further action.  The closing of the investigation does not constitute a finding by NHTSA that a defect does not exist, and NHTSA will take further action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Vehicle came to a complete stop while driving and left me stranded 40 miles from home. The vehicle would not start with push button start and following diagnostics from dealership was found to have suffered multiple blown fuses to ECM. The technicians could not determine the cause of the failure.

NHTSA ID

11754686

Incident

Jul 19, 2026

The torque converter on my 2019 Nissan Titan PRO-4X failed at approximately 60,000 miles. Symptoms began as cold-start shudder lasting several minutes, progressing to pronounced shudder under light throttle acceleration between 25–50 MPH, erratic shifting at the 3-4 and 4-5 gear transitions, and TCC (torque converter clutch) slip. These symptoms created unpredictable drivetrain behavior at highway speeds, presenting a safety risk to myself and other drivers. The problem was diagnosed and confirmed by an independent service center using live PCM data. TCC slip readings of -27/748 RPM were recorded during a test drive, matching the failure criteria specified in Nissan Technical Service Bulletin NTB22-099A, which Nissan issued to address this exact torque converter defect in this model. The repair — torque converter remove and replace using OE parts — is currently underway. The failed component is available for inspection upon request. Warning symptoms (cold-start shudder and light-throttle shudder) were present for approximately one month before the failure became undriveable. Nissan was contacted regarding the known defect and declined to provide assistance, citing warranty expiration. The TSB coverage window for this defect expired approximately eight months before symptoms became acute.

NHTSA ID

11753850

Incident

May 1, 2026

The infotainment system in my vehicle randomly crashes at various times and often happens when the vehicle is in reverse with the backup camera active which is a safety issue. Outside of the crashes, there are often lags/delays with the backup camera in the infotainment system.

NHTSA ID

11743141

Incident

Jun 9, 2026

Worst dealership my husband and I ever dealt with. We purchased a 2019 Nissan XD Titan Diesel with warranty. Two days after purchase, the check engine light came on. I called Spencer from the service department to let them know. They took the truck the very next day; it was some issue with the gas tank, so the part was back-ordered. After getting that fixed, the check engine light still never went off. I questioned the dealership; all they could say was it was probably a dirty sensor. Then, not even two weeks later, I was leaving a doctor's appointment on the interstate when it threw up a code for low coolant, saying it was about to go into limp mode. So, I made it to the dealership's service station. They said it was okay and couldn't find anything wrong with it, then told me to just keep driving it until it broke down or delete it if it was them. They said, 'You know, we don't deal with a lot of diesel, so it may need to go to another dealership.' Then, two months went by, and we had more issues. We ended up back at the dealership to find out that it now had an oil leak that was quoted to us as a $14,000 job for parts and labor. We also had extended warranty and powertrain, but Spencer failed to file the warranty claim correctly the first time and filed under the wrong warranty, so they denied it. We had to call management to get them to check why, and the problem was that the service department didn't know how to file the correct warranty claim. After that was submitted, my husband asked Spencer directly and the service department if they did rentals through our warranty. They said they don't give rentals at that dealership. Note that we found out later through our warranty that they did pay, but we weren't given that chance. After picking up the vehicle, the check engine light was still on !!! there’s so much more details to the story!!!!!

NHTSA ID

11737834

Incident

Oct 17, 2025

I had a check engine light for catalytic converter bank 1. Added a cleaner to see if that would help - instructions mention run 1 - 2 tanks of gas after adding, so I did that, it took a while since I dont use the truck as often. The light did not clear so I was planning on bringing it in. I was on the highway and the check engine light starting flashing and power loss occurred. I limped off the highway and got it towed. It had 3 codes on check engine light. Other than the check engine light, no warnings, messages, nor symptoms appeared or occurred prior to the flashing check engine light. Got to Mastria Nissan, they looked at it for not long (morning) and said the engine and other components were junk. Presented a $27,000 bill. They did not tear it down nor illustrate what went wrong. Police nor insurance inspected the truck. Safety was compromised as it died on the highway where everyone was doing 70 plus. Had to limp off the highway as the pull off area was very busy and not spacious whatsoever. Truck has 28,000 miles on it and was planning on the 6th oil change. The first 2 were done at Nissan and I changed the oil myself other times. Drained oil had an appropriate volume. No oil has ever leaked. I have order history on oil and have the last oil change oil in my garage still. I filed a claim with Nissan corporate, I have emails with them, but i got a denial over phone on January 5th. They claimed they dont have enough service history and im 6 months out of warranty. Also, on the call, they refused to send the denial by email or regular mail.

NHTSA ID

11709024

Incident

Dec 19, 2025

The infotainment system within my vehicle is problematic... At any given time the infotainment system will force reboot itself, freeze, freeze or delay when the backup camera is engaged, reboot when the backup camera is engaged. There seems to be no rhyme or reason when this happens and I cannot determine exact steps to reproduce the issues; it just happens.

NHTSA ID

11696050

Incident

Jan 2, 2025

While operating vehicle within city limits the engine failed and the vehicle was unable to move under its own power. While slowing down, the vehicle's check engine light came on and the vehicle immediately lost power and would not turn over. The vehicle was towed to a mechanic's shop and after reviewing the problem and performing an inspection, it was determined the engine crankshaft seized.

NHTSA ID

11692133

Incident

Oct 1, 2025

Check engine light went on and the Truck went into low power mode. Took it to an independent service center and it was no longer throwing the code. It happened a couple more times, took it to the dealership and the diagnostic was: Setting in ECM., Actuator is Binding causing DTC and vehicle to go into Reduced Power Mode. This seams to be a very common issue in Nissan Titan XD's. Maybe should be a recall? A very pricy repair for a vehicle that only has 45000 miles on it.

NHTSA ID

11689164

Incident

Aug 18, 2025

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. · A table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. · A CHECK-OFF SHEET has been provided on page 20 to print and check off steps as they are performed. Staple the completed CHECK-OFF SHEET to the repair order.

FLUID LEAK FROM THE FRONT DIFFERENTIAL CASE ACTUATOR MOTOR PLASTIC THREADS SERVICE INFORMATION Figure 1 Figure 2 If the front differential has a fluid leak coming from the actuator motor plastic threads (Figure 1): a. Place an alignment mark on the splined actuator body and the gear carrier (Figure 2). b. Remove the actuator and thoroughly clean the threads, making sure not to allow RTV to fall into the differential case. c. Once clean, apply Three Bond sealant to the threads, and then reinstall the actuator motor, making sure to line up the alignment marks. d. Check the front differential gear oil level and top to specification. o Refer to the ESM: TRANSMISSION & DRIVELINE > DRIVELINE > FRONT FINAL DRIVE: MA235/MA210 > PERIODIC MAINTENANCE > FRONT DIFFERENTIAL GEAR OIL DO NOT replace the front differential due to a fluid leak from the actuator motor plastic threads unless there has been consequential damage due to fluid loss (bearing failure or gear noise) to the front differential.

CAMPAIGN BULLETIN Cummins NOx Emissions Voluntary Emission Recall Campaign PD128 PD129 ***** Campaign Summary ***** Nissan is conducting a Voluntary Emissions Recall Campaign on certain 2016-2019 Titan Diesel vehicles identified in Service Comm and DBS National Service History. Vehicles affected by this campaign require upgraded emissions control software and hardware for model years 2016-2017 or upgraded software only for model years 2018-2019. This finding has no effect on the safety of the vehicle. Cummins and the California Air Resources Board have entered into an agreement to correct this condition. In order to implement this correction, Nissan is conducting a Voluntary Emission Recall Campaign. The remedy and parts are now available. Nissan dealers will update the emissions control software and install a Particulate Matter Sensor for model years 2016-2017 and update emissions control software only for model years 2018-2019. IMPORTANT: It is a violation of Federal law for dealers to sell or deliver new vehicles in their inventory covered by this notification until the campaign’s remedy action is performed.): REVISION 2 Please discard earlier versions of this bulletin. The announcement from January 10, 2025 has been revised to include the following: • The remedy and parts are now available, please refer to NTB24-061 to remedy any vehicle affected by PD128 and NTB24-062 to remedy any vehicle affected by PD129.  Parts are on restriction and can be ordered via DBS. Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2016-2017 Titan (A61D) 27,085 NA December 20, 2024 NO Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2018-2019 Titan (A61D) 11,614 ***** Campaign Summary ***** Nissan is conducting a Voluntary Emissions Recall Campaign on certain 2016-2019 Titan Diesel vehicles identified in Service Comm and DBS National Service History. Vehicles affected by this campaign require upgraded emissions control software and hardware for model years 2016-2017 or upgraded software only for model years 2018-2019. This finding has no effect on the safety of the vehicle. Cummins and the California Air Resources Board have entered into an agreement to correct this condition. In order to implement this correction, Nissan is conducting a Voluntary Emission Recall Campaign. The remedy and parts are now available. Nissan dealers will update the emissions control software and install a Particulate Matter Sensor for model years 2016-2017 and update emissions control software only for model years 2018-2019.

CAMPAIGN BULLETIN VECI Label Voluntary Emission Recall Campaign ***** Campaign Summary ***** Nissan is conducting a Voluntary Emissions Recall Campaign on specific model year 2016-2019 Titan Diesel vehicles identified in Service Comm and DBS National Service History. Vehicles affected by this campaign may have been shipped to market with an Exemption label and should have been shipped with a Vehicle Emission Control Information (VECI) label. Nissan dealers will inspect for the Exemption label and/or VECI label, and remove Exemption label if present and install VECI label if not present. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Emission Recall Campaign using Service Comm or DBS National Service History Campaign I.D. PD127. 2. Dealers should use NTB24-063 to remedy any vehicles affected by this campaign. 3. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. ***** Release Schedule ***** Parts Refer to NTB24-063 to determine the parts required for this campaign. Part numbers 14805-EZ40B and 14805-9FU5A are on restriction and can be ordered via DBS. Part numbers 14805-EZ40A and 14805-EZ41C can be ordered via the normal process. Repair • NTB24-063 Owner Notification Nissan will begin sending notifications to owners of all potentially affected vehicles in February 2025, via U.S. Mail.