NHTSA safety recall
Recall 19V918000: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mercedes-Benz USA, LLC. · Reported to NHTSA Dec 20, 2019
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Mercedes-Benz USA, LLC.
- Manufacturer's campaign number
- 2020040011
- NHTSA campaign number
- 19V918000
- Units potentially affected
- 747,928
- Report received
- Dec 20, 2019
- Production range
- Jan 16, 2006 – Aug 21, 2006
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
79 model years across 24 models
- Mercedes-Benz AMG C32
- Mercedes-Benz AMG C55
- Mercedes-Benz AMG CLK55
- Mercedes-Benz AMG CLS55
- Mercedes-Benz AMG CLS63
- Mercedes-Benz AMG E55
- Mercedes-Benz AMG E63
- Mercedes-Benz C230
- Mercedes-Benz C240
- Mercedes-Benz C280
- Mercedes-Benz C320
- Mercedes-Benz C350
- Mercedes-Benz CLK320
- Mercedes-Benz CLK350
- Mercedes-Benz CLK500
- Mercedes-Benz CLK55
- Mercedes-Benz CLK550
- Mercedes-Benz CLS500
- Mercedes-Benz CLS550
- Mercedes-Benz E 450
- Mercedes-Benz E320
- Mercedes-Benz E350
- Mercedes-Benz E500
- Mercedes-Benz E550
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.