2014 Volkswagen GTI

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922

In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.This Recall Query has been upgraded to an Engineering Analysis (EA18-003) to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 107626

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag warning light is illuminated on the dash of the vehicle.If a vehicle with a failed SCCM were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly, or deploy at all.As the result of an Information Request response from Volkswagen, ODI determined that the same SCCM was used in several vehicle models and MYs including: 2010-2013 CC, 2010-2013 Eos, 2011-2013 Golf, 2012-2013 Jetta and Jetta SportWagen, 2010 and 2012-2014 Passat and 2011-2014 Tiguan.ODI identified a total of 29 NHTSA complaints across all affected vehicles potentially indicating a failed SCCM.Drivers often indicated that an audible noise was heard from the steering column when the unit failed. Some drivers also mentioned that there was a noticeable but minor resistance to turning of the steering wheel after the failure with noises coming from the steering column.The average failure mileage is approximately 30,500 miles and failures often occur outside of the factory warranty.There were no reported crashes or injuries identified in either the NHTSA or Volkswagen data as a result of SCCM failures.On July 30th, 2015 Volkswagen notified ODI that it would conduct a safety recall (15V-483) to remedy the SCCMs in 415,825 MY2010-2014 vehicles.According to Volkswagen, the SCCM can become contaminated with human hair or similar fibers entering the unit between the steering wheel and steering column.Over time this can cause the electrical cable to tear and lose connection between the steering wheel and vehicle.Volkswagen will install a cover that attaches over the SCCM to help prevent contaminants from entering the unit.A new SCCM designed to reduce outside contamination intrusion was previously introduced into new vehicle production during the 2014 model year; accordingly vehicles equipped with the new design SCCM are not included in the recall.The recall action initiated by the manufacturer addresses the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10760644, 10758777, 10748922, 110734168, 10731545, 10721424, 10717651, 10715305, 10713742, 10713139, 10712295, 10711945, 10704830, 10704221, 10702926, 10702212, 10701406, 10691906, 10683944, 10682136, 10672715, 10670517, 10669312, 10628549, 10607240, 10575783, 10561143, 10552113, 10397670.

I started my car and drove to a local 7-11 on my way to work and could not turn the key to shut the engine off. I proceeded to work and asked my friend to help me. After a struggle he got the key out,and 3 days later parked my car at a clients only to not be able to start the car. My steering wheel locking was random and was afraid it would lock up while driving. Was told at the dealership there was no recall even after I searched and found this to be problem enough that VW extended their warranty

NHTSA ID

11740446

Incident

May 22, 2026

I noticed a common problem among MK6 GTI owners of the steering wheel messing up, causing many issues such as broken airbags, the horn not work, cruise control stopped, etc., and since I have the issue (air bag symbol, horn, no cruise control) as well I was wondering what could be done. This happened after a near-accident/close call and when I tried to honk it didnt work. It could've been for any situation and a car horn is very important. That on top of the fact that if I did crash there was a risk of me not even having an air bag. Not to mention the countless inconvenient long drices with no cruise control. I checked the wiring and the wheel/horn is connected properly, and everything else on the dasg works fine.The car has been in a minor accident before and I did take it to a VW dealership for mechanical and body work, so the car should've been fine had they fixed the issue, but the problem is I had zero idea about the recall and I'm assuming they didnt bother to check since I didnt mention, and so the issue was hidden away. I did in fact however call the dealership and call to ask if they perhaps incorrectly ordered a wrong oart or something, but they assured me that the car was handled to their best extent. I doubt fixing the issue would have been a bother, so they wouldve done it had they know. I'm 99% sure this is the recall affecting my car, and I sure would like some help. Thank you

NHTSA ID

11559334

Incident

Dec 10, 2023

The contact owns a 2014 Volkswagen GTI. The contact stated while shifting the vehicle into drive(D) there was a lag before the vehicle responded. The contact stated that the engine revved before the transmission jolted into gear. The contact stated that the vehicle shook abnormally. Additionally, while accelerating the vehicle was revving loudly before jolting into the next gear. The contact stated that the failure persisted. The contact stated that the check engine light was illuminated. The contact had taken the vehicle to the local dealer however, the vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 63,669.

NHTSA ID

11510891

Incident

Feb 4, 2023

Mileage

63,669 mi

Was going about 75 mph on the highway when my car dropped into neutral by itself causing me to have to cut across 4 lanes of highway to stop the car. 2014 gti with 67k miles. now being told its my gear shifter an module costing $2,300. I believe this is an essential part that should not be going defective an the dealer told me that their was no visible damage or reason to why it happened. "It is just a failed part"

NHTSA ID

11463091

Incident

Apr 29, 2022

2014 VOLKSWAGON GTI, ENGINE LIGHT CAME ON 57,000 TO 62,494. I READ UP ON THE ENGINE LIGHT REGARDING P2015 CODE, WHICH IS AN INTAKE MANIFOLD PROBLEM, THAT VOLKSWAGON RECOGNIZED AS A PROBLEM, BUT INSTEAD OF RECALLING, THEY DECIDED TO EXTEND WARRANTY TO 120,000 MIKES, BUT ONLY AS A LOTTERY PICKING OF VIN NUMBERS, SO IF YOUR VIN WASN'T ON LIST, AND YOU HAD THE SAME PROBLEM, YOU HAD TO PAY FOR THIS POOR QUALITY INTAKE MANIFOLD PROBLEM. THEY WOULD CLEAN IF ONLY CLEANING, $1200. IF IT INVOLVED THE WORSE CASE, IT TOOK CHANGING MANIFOLD, OF WHICH THAT WOULD BE, NEEDLESS TO SAY, MUCH MORE, MIND YOU AT 60,000 MILES THIS EXPENSIVE COST. SO YEAH, LOOK FORWARD TO THIS MUCH EXPENSES AT THIS EARLY IN THE LIFE OF THE VEHICLE. SO ONE THING IS KNOWING VOLKSWAGON RECOGNIZED THE PROBLEM, BUT TREATED FIX AS ONLY SOME WOULD QUALIFY FOR EXTENDED WARRANTY, AND IF YOU EXPERIENCE PROBLEM AND YOUR VIN WASN'T ON LIST YOU HAVE TO PAY. YOU CALL VOLKSWAGON HEADQUARTERS OR CUSTOMER CARE, BECAUSE IF THERE IS A PROBLEM, AND MANUFACTURER IS WILLING TO WORK WITH YOU AND UNDERSTAND EXTENUATING CIRCUMSTANCES, EXPLAINING YOU HAD TWO OF THEIR PRODUCTS, AND THEY MAKE THINGS GOOD AND GO THE DISTANCE, THEN THAT'S GOOD, BECAUSE ALL YOU WANT IS A FIX/CORRECTIVE ACTION; HOWEVER, WHEN YOU SPEAK TO DEALERSHIP AND REPORT TO HEADQUARTERS, AND ALL THEY WANT TO QUOTE TO YOU IS THAT IT'S OUT OF THEIR HANDS, THAT YOUR CAR'S VIN # IS NOT LUCKY ENOUGH TO BE ON THE LIST (LOTTERY/POT LUCK), ... SO YOU'RE STUCK WITH A YOUNG CAR WITH ENORMOUS EXPENSES, AFTER THE EXPENSIVE PURCHASE WAS NOT LONG. 2014 VOLKSWAGON GTI. THE OTHER IS JUST EXTREME EXPENSE FOR CLEANING OR REPLACEMENT OF INTAKE MANIFOLD THAT COMPANY RECOGNIZES PROBLEMS, BUT HANDLES WHETHER WARRANTY IS EXTENDED OR NOT BASED ON WHETHER YOUR CAR'S VIN WAS INCLUDED, LIKE ON A LOTTERY.

NHTSA ID

11242974

Incident

Aug 5, 2019

Mileage

62,494 mi

FOR THE THIRD TIME SINCE OWNING MY CAR, I WAS DRIVING AND THE ENGINE FAILED. WITHOUT ANY OTHER PREVIOUS WARNING LIGHTS OR INDICATORS COMING ON, WHILE I WAS ON THE FREEWAY, MY CAR SLOWED, THE ENGINE LIGHT FLASHED, AND THEN THE CAR COMPLETELY DIED. I WAS ABLE TO RESTART AND PULL TO THE SIDE OF THE SHOULDER. BECAUSE THIS HAS HAPPENED BEFORE, I SUSPECTED THE OIL WAS RUNNING LOW. WE REFILLED IT, AND THE CAR DID START, AND NOW DRIVES AGAIN WITHOUT ISSUE. I JUST HAD MY CAR SERVICED TWO MONTHS PRIOR, AND THEY TOLD ME TO FILL MY OIL AGAIN AT 39,000 MILES OR AT THE END OF JUNE, WHICHEVER CAME FIRST. I WAS ONLY AT 37K MILES AND IT IS JUNE 1. WHEN THIS FIRST HAPPENED, I WAS TOLD THE ENGINE HAD A "PROTECTIVE FEATURE" TO TURN OFF WHEN THE OIL WAS LOW TO MAKE SURE THE ENGINE WASN'T DAMAGED. WITHOUT AN OIL LIGHT INDICATING THAT IT IS LOW, HOW CAN DYING WITHOUT WARNING WHILE DRIVING BE A PROTECTIVE FEATURE? I'M LUCKY I DIDN'T GET HIT BY ANOTHER CAR ON THE FREEWAY, OR CAUSE A PILEUP.

NHTSA ID

11217360

Incident

May 31, 2019

Mileage

37,500 mi

AS I WAS DRIVING DOWN THE HIGHWAY IN NORMAL DRIVING CONDITIONS THE ABS LIGHT, ELECTRONIC STABILITY CONTROL LIGHT, STEERING WHEEL FAULT WARNING LIGHT AND THE CHECK ENGINE LIGHT LIT UP WITHOUT ANY WARNING PROMPTING A FAULT DESCRIPTION ON MY CENTER DASH SAYING "FAULT: ABS/ELECTRONIC STABILIZATION CONTROL". FROM MY RESEARCH THIS FAULT WAS ALSO FOUND IN THE 2009 (MK5) GTI WHICH SHARES THE SAME ENGINE, ELECTRICAL COMPONENTS AND DRIVETRAIN AS THE 2010-2014 (MK6). ON THE DIFFERENT VOLKSWAGEN FORUMS WITHIN THE COMMUNITY IT IS STILL AN APPARENT FAULT WITH THE CAR WITH HUNDREDS OF INQUIRIES ABOUT HOW TO REPAIR AND FIX THIS PROBLEM ON OUR OWN.

NHTSA ID

11062173

Incident

Jan 8, 2018

Mileage

28,335 mi

VW HAD A RECALL IN EARLY OCTOBER ON THE COOLANT SYSTEM IN MY CAR. I HAVE HAD IT IN THE SHOP FOUR TIMES AND THE PROBLEM CONTINUES. I FILED A LEMON LAW COMPLAINT AND VW, ON THE TENTH DAY VW RESPONDED AND SENT ONE OF THEIR PEOPLE OUT TO LOOK AT MY CAR. I HAD BEEN KEEPING TRACK OF THE COOLANT LEVEL (I HAVE PICTURES) AND IT HAD GONE DOWN ABOUT AN INCH IN THREE WEEKS TIME. THEY FILLED IT BACK UP AND TOLD ME THAT MY CAR WAS FINE. THE SERVICE MANAGER HAD TOLD ME THAT THE COOLANT SYSTEM IS PLASTIC AND THE PART OF THE CAR IT RESTS ON IS WARPED SO IT IS LIKE TO CONTINUE TO HAPPEN. I AM NOW AFRAID TO DRIVE MY CAR MORE THAN TEN MILES FROM MY HOME. IF THE COOLANT LIGHT GOES OFF YOU HAVE TO STOP AND CANNOT DRIVE ANY FURTHER. I AM ON VACATION NEXT WEEK AND WAS PLANNING ON DRIVE TO VISIT MY PARENTS IN NAPLES, FL AND NOW I CANNOT GO BECAUSE I AM AFRAID THE COOLANT WILL GO BAD AGAIN. MY CAR WAS IN THE SHOP FOR A GOOD 3-3 1/2 WEEKS AND I MADE MY PAYMENT ANYWAY EVEN THOUGH I DID NOT HAVE USE OF THE CAR DURING THAT TIME. VW IS REFUSING TO ASSIST ANY FURTHER IN THIS MATTER. AS I MENTIONED, I HAVE PICTURES BUT I AM AT WORK AND CANNOT UPLOAD THEM AT THIS TIME. I WOULD BE HAPPY TO PROVIDE THOSE PICTURES.

NHTSA ID

10809407

Incident

Oct 5, 2015

Mileage

12,500 mi

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

Oil Consumption Measurement and Electronic Oil Consumption Measurement

Lubricating engine components before reassembly.

Instruction, how to lubicate engine before initial start.

Inquiries

Volkswagen Engine Oil Standards