AIR BAGS:SIDE/WINDOW
2003 Toyota Camry
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 783 NHTSA owner-reported complaints for the 2003 Toyota Camry, most frequently naming the driver assistance, engine and brakes categories. 1 safety recall has been issued covering this model year; 3 NHTSA investigations name it; and 157 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2014 | 9 | 691 |
| Nov 2014 | 3 | 694 |
| Jan 2015 | 2 | 696 |
| Feb 2015 | 2 | 698 |
| Mar 2015 | 3 | 701 |
| Apr 2015 | 2 | 703 |
| May 2015 | 6 | 709 |
| Jun 2015 | 2 | 711 |
| Jul 2015 | 1 | 712 |
| Aug 2015 | 2 | 714 |
| Sep 2015 | 3 | 717 |
| Oct 2015 | 2 | 719 |
| Dec 2015 | 4 | 723 |
| Feb 2016 | 1 | 724 |
| Apr 2016 | 1 | 725 |
| May 2016 | 3 | 728 |
| Jul 2016 | 1 | 729 |
| Oct 2016 | 1 | 730 |
| Nov 2016 | 2 | 732 |
| Dec 2016 | 1 | 733 |
| Jan 2017 | 1 | 734 |
| Feb 2017 | 1 | 735 |
| Mar 2017 | 1 | 736 |
| Apr 2017 | 2 | 738 |
| Sep 2017 | 1 | 739 |
| Dec 2017 | 1 | 740 |
| Jan 2018 | 1 | 741 |
| Mar 2018 | 1 | 742 |
| Jul 2018 | 2 | 744 |
| Oct 2018 | 2 | 746 |
| Dec 2018 | 1 | 747 |
| Jan 2019 | 2 | 749 |
| Feb 2019 | 1 | 750 |
| Apr 2019 | 1 | 751 |
| May 2019 | 1 | 752 |
| Jun 2019 | 1 | 753 |
| Sep 2019 | 1 | 754 |
| Dec 2019 | 1 | 755 |
| Jan 2020 | 1 | 756 |
| Feb 2020 | 2 | 758 |
| Mar 2020 | 1 | 759 |
| Apr 2020 | 1 | 760 |
| Aug 2020 | 2 | 762 |
| Oct 2020 | 1 | 763 |
| Nov 2020 | 1 | 764 |
| Jan 2021 | 1 | 765 |
| May 2021 | 1 | 766 |
| Aug 2021 | 1 | 767 |
| Sep 2021 | 2 | 769 |
| Nov 2021 | 2 | 771 |
| Dec 2021 | 1 | 772 |
| Jun 2022 | 2 | 774 |
| Oct 2022 | 1 | 775 |
| Nov 2022 | 1 | 776 |
| May 2023 | 1 | 777 |
| Sep 2024 | 1 | 778 |
| Jul 2025 | 1 | 779 |
| May 2026 | 1 | 780 |
| Oct 2026 | 2 | 782 |
| Nov 2026 | 1 | 783 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance26228.6%
- Engine16417.9%
- Brakes11913.0%
- Airbags738.0%
- Steering535.8%
- Body & structure293.2%
- Suspension293.2%
- Transmission262.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
ENGINE SURGING
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
VEHICLE SPEED CONTROL
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
THROTTLE CONTROL SYSTEM
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
On XXX in [XXX], my well-maintained 2003 Toyota Camry LE (69,019 miles) experienced Sudden Unintended Acceleration (SUA). After stopping with my foot on the brake, I shifted into reverse without touching the accelerator. The engine surged to full throttle, launching backward into a parked car (totaled) and then surging forward uncontrollably around my cul-de-sac while I slammed on the hard, ineffective brake pedal. No Check Engine light was on before or after, and two local mechanics found no stored Diagnostic Trouble Codes (DTCs). I filed Toyota Claim #XXX. On XXX, Toyota’s contractor, Engineering Analysis Associates (EAA), inspected the car and read the EDR at Peruzzi Toyota. On XXX, Toyota denied my claim, finding no mechanical defect and noting an aftermarket floor mat over the OEM mat. Toyota's denial ignores key facts: (1) The aftermarket mat has a heavy nibbed rubber backing, cannot slide, sits well clear of the pedals, and never trapped the accelerator. (2) As proven in Bookout v. Toyota, transient ETCS-i software freezes ("task death") hold the throttle open without setting fault codes and self-clear when turned off, while an open throttle depletes engine vacuum and starves the power brakes. (3) Toyota excluded 2002–2004 Camrys from its Brake Override System software updates. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11776572
- Incident
- Oct 2, 2026
Sudden Unintended Acceleration: I had been out doing errands in the morning. I returned home, pulling up in front of my townhouse which is on a cul de sac. After gently coming to a stop, I planned to back up just a bit to park my car along the curb. (I did not have my foot on the accelerator, as the car normally goes gently backwards when you put it in reverse.) When I put it in R, the car accelerated backwards and crashed into a car that was parked along the curb about 15-20 ft behind me. I instinctively put the car in D to stop going uncontrollably backwards. The car shot forward; the brakes did not work. The car was out of control, making very loud revving sounds and loud screeching sounds from slamming on the brakes. Somehow, it did finally come to a stop by itself ¾ of the way around the cul de sac. Wanting to get out of the middle of the street, I instinctively turned the car back on and drove it slowly to my driveway. The car functioned normally. I could have badly injured or killed someone; in my cul de sac, there is often a lot of activity involving people of all ages, including children and babies. A police report exists. The car I hit was totaled. I had the car towed to my mechanic. He said the car didn’t throw any codes. He inspected it, but did not find anything wrong with it. The local Toyota dealership refuses to touch it because it’s been in an accident. I called Toyota (Plano TX) on 10/5: filed a claim with them on 10/7. A 3rd third-party inspector from Engineering Analysis Associates inspected the car and did a Bosch download from the black box on 10/14. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I don’t absolutely know which component or system failed or malfunctioned. I am wondering if it’s a "ghost" software glitch (see Bookout vs Toyota litigation). Something similar happened to my husband in April 2025 when he was parking in a parking lot. The car is available for inspection upon request.
- NHTSA ID
- 11771666
- Incident
- Oct 2, 2026
I am reporting a serious nighttime visibility and roadway-safety concern involving excessive glare from modern LED headlights while driving my 2003 Toyota Camry. When vehicles equipped with extremely bright LED headlights approach from the opposite direction or follow behind me, the glare can temporarily impair my vision and make it difficult to see the roadway, lane markings, pedestrians, hazards, and other vehicles. The effect is especially severe when the headlights are very high intensity, have a high color temperature, or are mounted on taller vehicles such as SUVs and trucks. This is not simply a complaint about brightness or personal preference. The glare creates periods of significantly reduced visibility while I am actively operating the vehicle. At nighttime driving speeds, even a brief loss of clear forward vision presents a meaningful safety risk.My 2003 Toyota Camry was designed in an era when vehicle lighting was substantially different from today's increasingly common high-output LED systems. I am concerned that current federal lighting standards and testing procedures do not adequately account for the real-world glare experienced by drivers of older, lower vehicles. I ask NHTSA to investigate whether current headlamp standards adequately control glare from modern LED lighting, including headlamp intensity, color temperature, aiming, mounting height, and the effects on drivers of lower/older vehicles. I also ask whether existing testing accurately reflects real-world nighttime conditions. The purpose of this complaint is to bring attention to a growing safety issue: lighting intended to improve one driver's visibility can, when excessively glaring to others, reduce another driver's ability to see the road safely.
- NHTSA ID
- 11768872
- Incident
- Oct 4, 2026
The contact owns a 2003 Toyota Camry. The contact stated that the vehicle would suddenly accelerate or lunge forward and had done so several times, both while idle, pressing the brakes, and while driving at various speeds. Suddenly accelerated downhill, and when approaching the inner section, the contact immediately turned the vehicle to avoid hitting another vehicle and ended up crashing into a nearby residence's garage, causing the vehicle to stop. The air bags did not deploy. The garage door was damaged, and the contact's vehicle's front-end was damaged. A police report was filed. The contact had stated they had experienced sleep issues and a fear of driving the vehicle since the incident. The vehicle was able to be driven to the contact's residence. The vehicle had not been driven since. The contact spoke with a certified mechanic who informed them it was a known issue and of NHTSA Campaign Number: 09V388000 (Vehicle Speed Control), which related to their experienced failure. The mechanic did not repair the vehicle. The dealer was contacted, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 09V388000 (Vehicle Speed Control). The manufacturer was informed of the failure, and they too confirmed that the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 75,000.
- NHTSA ID
- 11736032
- Incident
- Dec 6, 2025
- Mileage
- 75,000 mi
Odometer Fraud. The contact purchased a 2003 Toyota Camry. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,888, and at the time of registration, it was discovered that the mileage was 165,064.
- NHTSA ID
- 11676738
- Incident
- Jul 21, 2025
- Mileage
- 165,064 mi
No incident. But it's a problem with the ABS. Dealership says it's nothing wrong with the brakes. But it is. Had a diagnostics done at Auto Zone, and it came back showing a code for the ABS system. But showed the service dept the code that it showed something is wrong with ABs. They still say nothing is wrong.
- NHTSA ID
- 11615552
- Incident
- Sep 19, 2024
The contact owns a 2003 Toyota Camry. The contact stated that the vehicle was taken to the dealer for service and the mechanic informed her that the subframe, muffler, the brakes, and the gas tank were extremely corroded. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 206,000.
- NHTSA ID
- 11523677
- Incident
- Jan 15, 2020
- Mileage
- 206,000 mi
48 degrees outside, sitting in my car waiting a few minutes for it to warm up, after about one minute of sitting in it, the rear driver side window just cracked everywhere and shattered. Glass all over. Not happy, no reason why this should have happened. No cars were around, nothing hit it, it just shattered with no warning or no reason. I always loved Toyotas but this is really discouraging.
- NHTSA ID
- 11495086
- Incident
- Nov 26, 2022
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 146 | 1 | 0 | 53.3 |
| 2024 | 53 | 1 | 0 | 49.3 |
| 2023 | 67 | 2 | 0 | 60.6 |
| 2022 | 66 | 1 | 0 | 56.8 |
| 2021 | 158 | 1 | 0 | 54.2 |
| 2020 | 276 | 3 | 0 | 55.7 |
| 2019 | 405 | 6 | 0 | 58.4 |
| 2018 | 757 | 8 | 0 | 59.0 |
| 2017 | 148 | 3 | 0 | 59.4 |
| 2016 | 184 | 2 | 0 | 59.7 |
| 2015 | 271 | 1 | 0 | 47.1 |
| 2014 | 455 | 3 | 0 | 55.4 |
| 2013 | 274 | 2 | 0 | 52.6 |
| 2012 | 591 | 2 | 0 | 53.4 |
| 2011 | 602 | 5 | 0 | 59.8 |
| 2010 | 604 | 9 | 0 | 58.1 |
| 2009 | 1,294 | 10 | 2 | 63.3 |
| 2008 | 933 | 8 | 3 | 62.7 |
| 2007 | 2,889 | 10 | 3 | 63.8 |
| 2006 | 317 | 5 | 1 | 66.3 |
| 2005 | 721 | 5 | 2 | 68.7 |
| 2004 | 638 | 3 | 2 | 67.1 |
| 2003Viewing | 783 | 1 | 3 | 60.4 |
| 2002 | 953 | 4 | 4 | 68.9 |
| 2001 | 272 | 4 | 1 | 64.6 |
| 2000 | 454 | 4 | 2 | 68.2 |
| 1999 | 501 | 2 | 2 | 64.0 |
| 1998 | 600 | 3 | 2 | 61.3 |
| 1997 | 555 | 4 | 3 | 65.5 |
| 1996 | 417 | 7 | 2 | 63.2 |
| 1995 | 303 | 5 | 1 | 61.4 |
| 1994 | 287 | 3 | 2 | 64.4 |
| 1993 | 260 | 2 | 2 | 63.5 |
| 1992 | 565 | 2 | 3 | 62.1 |
| 1991 | 149 | 1 | 6 | 55.9 |
| 1990 | 134 | 2 | 9 | 58.4 |
| 1989 | 113 | 3 | 7 | 65.1 |
| 1988 | 64 | 4 | 8 | 67.9 |
| 1987 | 58 | 3 | 10 | 64.8 |
| 1986 | 32 | 0 | 1 | 42.5 |
| 1985 | 13 | 0 | 1 | 47.7 |
| 1984 | 8 | 2 | 3 | — |
| 1983 | 6 | 2 | 4 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.