AIR BAGS:SIDE/WINDOW
2002 Toyota Camry
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 953 NHTSA owner-reported complaints for the 2002 Toyota Camry, most frequently naming the driver assistance, brakes and engine categories. 4 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 194 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2014 | 3 | 852 |
| Dec 2014 | 4 | 856 |
| Jan 2015 | 2 | 858 |
| Feb 2015 | 2 | 860 |
| Mar 2015 | 5 | 865 |
| Apr 2015 | 2 | 867 |
| May 2015 | 3 | 870 |
| Jun 2015 | 2 | 872 |
| Jul 2015 | 2 | 874 |
| Aug 2015 | 2 | 876 |
| Sep 2015 | 3 | 879 |
| Oct 2015 | 1 | 880 |
| Nov 2015 | 2 | 882 |
| Dec 2015 | 2 | 884 |
| Jan 2016 | 4 | 888 |
| Feb 2016 | 3 | 891 |
| Apr 2016 | 2 | 893 |
| May 2016 | 1 | 894 |
| Jun 2016 | 1 | 895 |
| Aug 2016 | 2 | 897 |
| Nov 2016 | 1 | 898 |
| Jan 2017 | 1 | 899 |
| Feb 2017 | 3 | 902 |
| Mar 2017 | 1 | 903 |
| Jun 2017 | 3 | 906 |
| Aug 2017 | 1 | 907 |
| Oct 2017 | 1 | 908 |
| Nov 2017 | 1 | 909 |
| Dec 2017 | 1 | 910 |
| Jan 2018 | 1 | 911 |
| Feb 2018 | 1 | 912 |
| Mar 2018 | 3 | 915 |
| Apr 2018 | 2 | 917 |
| Jul 2018 | 1 | 918 |
| Aug 2018 | 1 | 919 |
| Jan 2019 | 4 | 923 |
| Feb 2019 | 2 | 925 |
| May 2019 | 1 | 926 |
| Jun 2019 | 2 | 928 |
| Jul 2019 | 1 | 929 |
| Oct 2019 | 3 | 932 |
| Dec 2019 | 1 | 933 |
| Feb 2020 | 1 | 934 |
| Mar 2020 | 2 | 936 |
| May 2020 | 1 | 937 |
| Jul 2020 | 1 | 938 |
| Jan 2021 | 1 | 939 |
| Mar 2021 | 1 | 940 |
| Apr 2021 | 1 | 941 |
| Aug 2022 | 1 | 942 |
| Dec 2022 | 1 | 943 |
| Jan 2023 | 2 | 945 |
| Apr 2023 | 1 | 946 |
| May 2023 | 1 | 947 |
| Jul 2023 | 1 | 948 |
| Sep 2023 | 1 | 949 |
| Jun 2024 | 1 | 950 |
| Aug 2024 | 1 | 951 |
| Aug 2025 | 1 | 952 |
| Nov 2025 | 1 | 953 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance28625.0%
- Brakes17615.4%
- Engine16514.4%
- Airbags897.8%
- Body & structure564.9%
- Tires & wheels554.8%
- Transmission524.5%
- Steering433.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL
TIRES
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
ENGINE SURGING
THE PETITIONER OWNS A MY 2006 TOYOTA CAMRY WITH A 4-CYLINDER ENGINE THAT WAS PURCHASED NEW IN JANUARY 2006. THE PETITIONER ALSO PREVIOUSLY OWNED A MY 2005 CAMRY. HE ALLEGES THAT BOTH VEHICLES EXHIBITED VEHICLE ENGINE SURGING, WHICH HE DESCRIBED AS A SHORT DURATION (1 TO 2 SECOND) INCREASE IN ENGINE SPEED OCCURRING WHILE THE ACCELERATOR PEDAL IS NOT DEPRESSED. IN AN INITIAL INTERVIEW, THE PETITIONER ESTIMATED THAT 6 TO 8 SURGE INCIDENTS, OF VARYING SEVERITY, OCCURRED IN THE MY 2006 VEHICLE OVER THE COURSE OF 10,000 MILES AND 7 MONTHS OF OWNERSHIP. THE PETITIONER REPORTS THAT THE BRAKE SYSTEM IS EFFECTIVE AT OVERCOMING THE SURGE. HOWEVER, HE IS CONCERNED ABOUT REPORTS FILED WITH NHTSA ALLEGING UNCONTROLLEDSURGING IN MY 2002 TO 2006 CAMRY VEHICLES BRINGING THOSE VEHICLES TO A HIGH RATE OF SPEED (IN SOME CASES, PURPORTEDLY, WITH THE BRAKES APPLIED).AFTER REVIEW AND ANALYSIS OF THE AVAILABLE INFORMATION, ODI HAS NOT IDENTIFIED A VEHICLE-BASED DEFECT THAT WOULD HAVE PRODUCED THE ALLEGED ENGINE SURGE IN THE PETITIONER?S VEHICLE, NOR WAS IT ABLE TO WITNESS SUCH AN EVENT WHEN ROAD TESTING THE PETITIONER?S VEHICLE.EVALUATION OF A SUSPECT THROTTLE ACTUATOR REMOVED FROM THE PETITIONER?S VEHICLE DID NOT REVEAL A COMPONENT PROBLEM. WARRANTY AND PARTS SALES OF THE ACTUATOR ARE UNREMARKABLE.THESE DATA DO NOT SUPPORT THE EXISTENCE OF A WIDE-SPREAD DEFECT OR ONGOING CONCERN. THE FAULT DETECTION AND REACTION STRATEGY DESCRIBED IN TOYOTA?S TECHNICAL DOCUMENTS INDICATES THAT A LOSS OF THROTTLE CONTROL DUE TO A COMPONENT OR SYSTEM FAILURE WOULD BE DETECTED WITHIN A ONE SECOND PERIODAFTER WHICH ENGINE POWER WOULD BE LIMITED. THE PETITIONER?S MY 2006 VEHICLE BRAKE SYSTEM OVERCOMES FULL ENGINE POWER AT EASILY ACHIEVABLE BRAKE PEDAL FORCES. BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.PLEASE SEE THE MARCH 9, 2007 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS.
VEHICLE SPEED CONTROL
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005 TOYOTA AND LEXUS VEHICLES, OR TO REOPEN A PRIOR INVESTIGATION PRELIMINARY EVALUATION (PE) 04-021.IN A LETTER DATED AUGUST 18, 2005, MR. ZIPRIN AMENDED HIS PETITION TO INCLUDE ALLEGATIONS OF INTERRELATED BRAKE AND ACCELERATION PROBLEMS THAT ALLEGEDLY RESULT IN INAPPROPRIATE AND UNCONTROLLABLE VEHICLE ACCELERATIONS.THE 1172 VEHICLE OWNER QUESTIONNAIRE REPORTS CITED BY THE PETITIONER INVOLVE 4 LEXUS AND 15 TOYOTA MODELS DEFINING A POPULATION OF 7 MILLION VEHICLES.THE REPORTS TYPICALLY ALLEGED A DEFECT IN THE BRAKE SYSTEM, THE THROTTLE CONTROL SYSTEM, OR A COMBINATION OF BOTH SYSTEMS.IN ITS REVIEW OF THE REPORTS, ODI A) FAILED TO FIND EVIDENCE TO SUPPORT THE EXISTENCE OF A BRAKE RELATED DEFECT IN THE CITED MODELS, AND B) DETERMINED THAT MANY CITED PRODUCTS WERE NOT EQUIPPED WITH ETC.ACCORDINGLY, ODI RESTRICTED ITS ANALYSIS TO THE 432 PETITIONER REPORTS INVOLVING MY 2002 TO 2005 CAMRY, SOLARA, AND ES MODELS (ALL EQUIPPED WITH ETC) THAT ALLEGED AN ABNORMAL THROTTLE CONTROL EVENT (SEE THE JANUARY 3, 2006 FEDERAL REGISTER NOTICE FOR FURTHER DETAILS).ABOUT 40% OF THE 432 REPORTS INVOLVE A DRIVEABILITY CONCERN WHERE THE OPERATOR INTENTIONALLY APPLIES THE THROTTLE PEDAL, IN EXPECTATION THAT THE VEHICLE WILL ACCELERATE, AND THEN EXPERIENCES A DELAY OR HESITATION IN VEHICLE RESPONSE.THESE REPORTS INVOLVE VEHICLE RESPONSE TO INTENTIONAL DRIVER COMMANDS WHICH ODI CONSIDERS UNRELATED TO THE ALLEGATIONS RAISED BY THE PETITIONER.THEREFORE, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED.ABOUT 20% OF THE REPORTS INVOLVE INCIDENTS WHERE OPERATORS ALLEGE VEHICLE ACCELERATION WITHOUT DRIVER INPUT AND AN INABILITY OF THE BRAKE SYSTEM TO CONTROL THE VEHICLE WHEN APPLIED.NEITHER THE REPORTS, NOR THE INTERVIEWS CONDUCTED BY ODI, IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE INCIDENTS OR DISCLOSED EVIDENCE TO SUPPORT THAT A FAILURE OF THE BRAKE OR THROTTLE CONTROL SYSTEM HAD OCCURRED.BECAUSE THESE REPORTS DO NOT INDICATE A DISTINCT SAFETY DEFECT FOR INVESTIGATION, THE REPORTS DO NOT PROVIDE SUPPORT FOR THE INVESTIGATION REQUESTED BY THE PETITIONERTHE REMAINING REPORTS (~ 40%, SIMILAR TO THE PETITIONER?S AND THOSE OF PE04-021) TYPICALLY DESCRIBE INCIDENTS WHERE A VEHICLE IS BEING MANEUVERED AT SLOW SPEED IN A CLOSE QUARTER SITUATION AT WHICH POINT THE OPERATOR ALLEGES THAT THE VEHICLE ACCELERATES WITHOUT DRIVER INPUT AND CRASHES.IN THE AFTERMATH, OPERATORS ARE UNSURE OF WHETHER THE BRAKES WERE APPLIED OR NOT, SOMETIMES STATING THERE WAS INSUFFICIENT TIME TO USE THE BRAKE; A CRASH OCCURRED AND THE OPERATOR BELIEVES AN UNCOMMANDED ACCELERATION CAUSED IT.IN SPITE OF THE EFFORT EXPENDED DURING PE04-021 AND DURING THIS ANALYSIS, ODI HAS NOT IDENTIFIED ANY VEHICLE-BASED CAUSE TO EXPLAIN THE REPORTS, OR UNCOVERED ANY EVIDENCE TO INDICATE THAT A THROTTLE CONTROL SYSTEM FAILURE OCCURRED.THEREFORE, THE REPORTS HAVE AMBIGUOUS SIGNIFICANCE AND DO NOT CONSTITUTE A BASIS ON WHICH ANY FURTHER INVESTIGATIVE ACTION IS WARRANTED.BASED ON THE ANALYSIS CONDUCTED, IT IS UNLIKELY THAT THE NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY RELATED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES T
THROTTLE CONTROL SYSTEM
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIGATION TO DETERMINE IF THE SYSTEM COULD BE THE CAUSE OF COMPLAINTS ALLEGING THE ENGINE SPEED INCREASED, OR FAILED TO DECREASE, (FOR A SHORT DURATION) WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED (THE ALLEGED DEFECT).DURING THE COURSE OF THE INVESTIGATION, ODI ANALYZED AGENCY DATA AND REVIEWED VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS, CONDUCTED INTERVIEWS INVOLVING 113 VOQ AND 36 TOYOTA REPORTS, INSPECTED TWO COMPLAINANT VEHICLES, REVIEWED RELEVANT TOYOTA SERVICE AND NEW CAR FEATURE DOCUMENTATION, REVIEWED AND ANALYZED TOYOTA?S RESPONSES TO ODI?S INFORMATION REQUEST LETTER, CONDUCTED A LIMITED CONTROL PEDAL ASSESSMENT, AND ATTENDED A TOYOTA TECHNICAL PRESENTATION THAT INCLUDED THE ASSESSMENT OF TWO DEMONSTRATION VEHICLES.THROUGH INTERVIEWS, ODI IDENTIFIED 14 VOQ AND 6 TOYOTA REPORTS (20 UNIQUE VEHICLES) WHERE COMPLAINANTS REPORT MULTIPLE OCCURRENCES OF THE ALLEGED DEFECT.IN SOME CASES THE CONDITION WAS EXPERIENCED BY DIFFERENT VEHICLE OPERATORS OR WAS WITNESSED BY OTHER OCCUPANTS.ODI WAS UNABLE TO MAKE A DETERMINATION AS TO THE CAUSE OF 9 TOYOTA AND AN ADDITIONAL 37 VOQ REPORTS (WHICH DESCRIBE 28 UNIQUE INCIDENTS) DUE TO INSUFFICIENT INFORMATION.THE REMAINING COMPLAINANTS INTERVIEWED (62 VOQ, 21 TOYOTA) DESCRIBED CONDITIONS NOT CAUSED BY A FAILURE OF THE THROTTLE CONTROL SYSTEM AND WERE THUS CONSIDERED UNRELATED TO THE INVESTIGATION.NONE OF THE COMPLAINANTS INTERVIEWED REPORTED A COMPONENT FAILURE (OR OTHER INDICATOR OF A SYSTEM FAILURE) AS THE POTENTIAL CAUSE OF INCIDENTS RELEVANT TO THIS INVESTIGATION.IN MANY CASES, THE COMPLAINT VEHICLES WERE SUBSEQUENTLY INSPECTED BY DEALERSHIP OR MANUFACTURER REPRESENTATIVES WHO ALSO FAILED TO IDENTIFY A FAULT WITHIN THE VEHICLE.TOYOTA IDENTIFIED 43 RELATED WARRANTY CLAIMS, 24 OF WHICH WERE FOR DIAGNOSTIC PURPOSES ONLY (NO REPAIRS PERFORMED).ODI FOUND NOTHING ABNORMAL IN THE CONTROL PEDAL CONFIGURATION OF THE SUBJECT VEHICLES.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE THE ATTACHED SUMMARY FOR FURTHER DETAIL.
ENGINE COMPARTMENT FIRE
ODI'S DATA ANALYSIS FOUND THE FIRES RATES TO BE CONSISTENTLY LOW AND EVENLY DISTRIBUTED AMONG SIX MODEL YEARS AND SIX DIFFERENT ENGINE CONFIGURATIONS.ODI EXAMINED A VARIETY OF ROOT CAUSES, THOSE BEING DETONATION (RESULTING IN OIL PAN PUNCTURE FROM CONNECTING ROD), STARTER FIRES, VARIOUS FUEL RELATED FIRES, LEAKING OIL FILTERS, WIRING ISSUES, IMPROPER REPAIRS AND BRAKE FLUID LEAKS.NONE OF THE ISSUES EXAMINED HAD REPORTS THAT INDICATED A TREND WHEN NORMALIZED FOR POPULATON AND EXPOSURE.SEE ATTACHED REPORT FOR FULL DETAILS.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
See attached document for complaint.
- NHTSA ID
- 11699360
- Incident
- Oct 30, 2025
Odometer Fraud. The contact purchased a 2002 Toyota Camry. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,000. It was later discovered that the mileage on the Title was 283,000.
- NHTSA ID
- 11681457
- Incident
- Aug 18, 2025
- Mileage
- 283,000 mi
Toyota dealer contacted me; said my car will cost $15000 to fix. He said people at Toyota who has my exact car costed $15000 to fix! it’s known in automotive circles this year make model & engine size has this factory defect of the rear head studs stripping out and becoming loose. This causes combustion failure of the head gasket and engine block. The cylinder heads will be warped & cracked. Engine won’t hold coolant! Gauge jumps to H after brief attempt at combustion. Replacing the head g. Cylinder heads or engine block is insufficient due to the factory defect . only a total engine replacement has worked for past owners at $15000 if Toyota dies it. A mechanic said if u can fine like a 2006 lower miles engine & get mechanic to instal maybe $2000, that’s $4000. Bridgetown automotive in my area said at the very minimum in a discounted price it will be $8000. He said only a totally rebuilt engine or a new one put in will work. I’m seeking Toyota to give me a new car that doesn’t have this issue. People posting at blogs said they spent the $2200 to disassemble their engines as the auto places told them it was definitely their head gaskets causing coolant. once opened though, it was found their head gaskets were fine. The issue was , from factory, the head studs had stripped out and were loose. This, according to engine experts is total engine failure. Only replacing everything can fix this.
- NHTSA ID
- 11611504
- Incident
- May 24, 2024
The components or systems that have failed are (Catalytic Converter, Exhaust Manifold, Air Bag Control Module, Engine including head gasket) My safety is at risk due to catalytic converter not functioning properly producing harmful carbon monoxide that can be smelled through air vents, Air bag control module not functioning which will not able to initiate the deployment of airbag in the event of a wreck/accident could lead to fatality. Engine not functioning properly due to blown head gasket which could lead to overheating amongst other things. Vehicle has been inspected by Dealership. Yes there are warning lights prior to failure (Check engine light)
- NHTSA ID
- 11597202
- Incident
- Feb 16, 2024
The contact owned a 2002 Toyota Camry. The contact stated while driving at approximately 65 MPH the steering wheel had seized up and the vehicle had begun to lose forward momentum. The contact heard an abnormal "popping" sound at the moment the steering had stopped functionality. The contact stated she was not aware of any warning lights. The contact pulled off of the roadway and stopped, as she placed the vehicle in park (P) she noted smoke coming from the front. The contact stated she exited the vehicle and saw that there were flames from under the vehicle. The contact stated that after about 2 to 3 minutes the entire front of the vehicle was engulfed in flames. The fire department arrived on the scene and extinguished the flames using foam and other chemicals. The police were also on scene and filed a report. The vehicle was towed away to an impound lot. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.
- NHTSA ID
- 11546975
- Incident
- Mar 1, 2021
- Mileage
- 180,000 mi
The contact owns a 2002 Toyota Camry. The contact stated that while parked, the sunroof shattered from the center of the glass. The contact stated that because of the failure, the contact was treated for a concussion. The contact stated that there was no impact on the sunroof prior to the failure. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
- NHTSA ID
- 11532845
- Incident
- Jul 15, 2023
- Mileage
- 130,000 mi
The drivers side seat belt even tho put in the position of “locked in” it comes out or doesn’t latch at all.
- NHTSA ID
- 11523375
- Incident
- Mar 10, 2023
The electrical/switch inside the passenger side door caught on fire, with out warning, while driving. There was a passenger in the vehicle at the time. Driver pulled over when smoke was visible. Flames were soon visible, driver poured water on the flames in effort to extinguish the fire. Flames were reduced but the door began to melt and the window shattered. Emergency services arrived at the scene shortly after calling 911. State police, fire, and ambulance arrived shortly after. Thankfully there were no injuries. The insurance was also called and a claim was filed. An adjuster was assigned to the claim to inspect the cause of the fire. After reading numerous reports of the same incident it sounds like this is a known issue that Toyota has not taken responsibility for. Serious injury could have occurred to the driver and passenger if quick action was not taken.
- NHTSA ID
- 11516424
- Incident
- Apr 10, 2023
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2025 | 144 | 1 | 0 | 54.6 |
| 2024 | 47 | 1 | 0 | 49.6 |
| 2023 | 60 | 2 | 0 | 60.3 |
| 2022 | 58 | 1 | 0 | 56.6 |
| 2021 | 154 | 1 | 0 | 55.4 |
| 2020 | 268 | 3 | 0 | 56.2 |
| 2019 | 389 | 6 | 0 | 58.6 |
| 2018 | 731 | 8 | 0 | 59.3 |
| 2017 | 148 | 3 | 0 | 61.0 |
| 2016 | 180 | 2 | 0 | 59.9 |
| 2015 | 268 | 1 | 0 | 46.8 |
| 2014 | 453 | 3 | 0 | 55.6 |
| 2013 | 274 | 2 | 0 | 53.3 |
| 2012 | 588 | 2 | 0 | 53.6 |
| 2011 | 598 | 5 | 0 | 59.4 |
| 2010 | 602 | 9 | 0 | 58.0 |
| 2009 | 1,291 | 10 | 2 | 63.4 |
| 2008 | 932 | 8 | 3 | 62.9 |
| 2007 | 2,885 | 10 | 3 | 63.7 |
| 2006 | 317 | 5 | 1 | 67.3 |
| 2005 | 721 | 5 | 2 | 69.0 |
| 2004 | 638 | 3 | 2 | 67.1 |
| 2003 | 780 | 1 | 3 | 59.7 |
| 2002Viewing | 953 | 4 | 4 | 69.1 |
| 2001 | 272 | 4 | 1 | 64.6 |
| 2000 | 454 | 4 | 2 | 68.2 |
| 1999 | 501 | 2 | 2 | 64.0 |
| 1998 | 600 | 3 | 2 | 61.4 |
| 1997 | 555 | 4 | 3 | 65.5 |
| 1996 | 417 | 7 | 2 | 63.2 |
| 1995 | 303 | 5 | 1 | 61.4 |
| 1994 | 287 | 3 | 2 | 64.4 |
| 1993 | 260 | 2 | 2 | 63.5 |
| 1992 | 565 | 2 | 3 | 62.1 |
| 1991 | 149 | 1 | 6 | 55.9 |
| 1990 | 134 | 2 | 9 | 58.4 |
| 1989 | 113 | 3 | 7 | 65.1 |
| 1988 | 64 | 4 | 8 | 67.9 |
| 1987 | 58 | 3 | 10 | 64.8 |
| 1986 | 32 | 0 | 1 | 42.5 |
| 1985 | 13 | 0 | 1 | 47.7 |
| 1984 | 8 | 2 | 3 | — |
| 1983 | 6 | 2 | 4 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.