2017 Toyota Camry

Odometer Fraud. The contact owns a 2017 Toyota Camry, which was purchased via Facebook Marketplace. Shortly after purchase, the Check Engine warning light illuminated, leading the contact to replace the catalytic converter. Upon using a diagnostic code reader, the contact discovered that the estimated value of the vehicle was significantly less than the actual cost that was paid for the vehicle. The contact purchased the Carfax report which revealed that the actual mileage on the vehicle was 297,000; not the 107,000 shown on the instrument panel. The contact subsequently discovered that a fake Carfax report was provided at the time of the purchase, which showed that the vehicle was also involved in several crashes and had several prior owners. The contact reported the incident to the DeKalb County Police Department. The purchase was a private sale, and the contact was unable to reach the seller after several attempts.

NHTSA ID

11742289

Incident

May 30, 2026

Mileage

297,000 mi

Tire size is 205 65R16 I purchased two Westlake Tires from Advanced Tire in Missouri from installation on my 2017 Toyota Camry LE. After installation, I experienced abnormal vibration and tire related concerns. On March 30, 2026, the Vehicle was inspected by Discount Tire. Discount Tire determined that one of the Westlake Tires was separating and unsafe for continued operation, Due to the safety concern, Discount Tire provided a loaner tire until replacement tires could be installed. Replacement tires were installed on March 31, 2026. Discount Tire documented that the tire was separating and unsafe. I retained possession of both Westlake Tires. The tire Manufacturer, Tireco (Westlake), was notified and provided photographs, purchase records, inspection documentation, and replacement invoices. Tireco later approved a partial reimbursement related to the tire claim. No warning lights were displayed on the vehicle. The primary symptoms were vibration and the unsafe condition identified during inspection. I am submitting this report because a tire that had been recently purchased was determined by an independent tire retailer to be separating and unsafe for operation. the defective tire remains available for inspection if requested.

NHTSA ID

11741270

Incident

Mar 30, 2026

we have had multiple issues with this car since 70,000 miles. engine burning oil, no fix besides replacing it or keep adding oil. now check engine and check stability control system light are on. took to o'reilley to run codes and it threw all kinds of transmission codes.

NHTSA ID

11740863

Incident

May 29, 2026

purchased a 2017 Toyota Camry from CarMax in Ontario, CA, with a $12,000 down payment. I chose this vehicle for its reliability and fuel efficiency. After the first week, I noticed poor gas mileage—only 17 mpg. CarMax checked it but found no issues. On September 25th, 2024, I purchased another 2017 Camry with 81,000 miles. After a short test drive, I noted squeaky brakes, a burned-out headlight, and a small windshield chip. CarMax replaced the bulb and promised to address the brakes and chip. However, a few months later, I saw the mileage increasing faster than I was driving, despite maintenance like oil changes, spark plugs, and tire replacements. I am now facing significant financial strain, as I relied on CarMax to provide a trustworthy, economical vehicle. This discrepancy in mileage is unlawful, and I trusted CarMax to deliver a car in good faith. I ask for immediate investigation and resolution to this matter."

NHTSA ID

11724707

Incident

Sep 25, 2024

Four (4) General Tire Reliatrek P205/65R16 95H were purchased on August 6, 2024 at Toyota Greenville located in Greenville, South Carolina, with mileage on my car at 138,174. At my last service in late December 2025, with 175, 777 miles on my car, i was told by Toyota Greenville that two of them needed replaced, with the others marginal. It was recommended by Toyota to have all four replaced. The promised warranty of these tires was 65,000 miles. I only put 37,603 miles on these tires, indicating severe premature wear and manufacturer defect. The tire manufacturer was contacted by Toyota about this safety concern, but little to no compensation was offered. The tires have been serviced at Toyota Greenville, and records can be provided (including photos) since time of purchase.

NHTSA ID

11712324

Incident

Dec 30, 2025

Catastrophic engine failure due to piston pin bushings/connecting rod bushing failing. The engine was removed, disassembled, and inspected by an automotive machinist. There were no warning lamps or messages, only a knocking sound. The Toyota dealership said there was severe knocking from lower engine, and their remedy was a new engine.

NHTSA ID

11701024

Incident

Feb 22, 2025

The contact owns a 2017 Toyota Camry. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. After a visual inspection, the contact observed that the oil level was abnormally low despite the vehicle being serviced within 2,000 miles. No warning lights were illuminated. The vehicle was taken to the dealer, and an oil consumption test was performed, and was still ongoing. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200,000.

NHTSA ID

11700605

Incident

May 15, 2025

Mileage

200,000 mi

I have under 30,800 miles. On 02/25/2025 my car was completely dead. I called Andy Mohr Toyota. I had my car towed in . They said I needed a new battery. Okay I paid got my car back. On 10/16/25 car is completely dead again. I called roadside assistance. My new battery won’t hold a charge. The starter is working and alternator is connected. Inside looks brand new.

NHTSA ID

11694651

Incident

Oct 16, 2025

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.