2010 Toyota Camry

I own a 2010 Toyota Camry, and the dash in my car is outrageous and ridiculous. You can not lay anything down on my dash because if you do it's not coming off. It's so sticky, that not only does it create a glare and interfere with your visability, any bug that gets in your vehicle sticks to it and makes the car look really bad and there is no cleaning it because if you try your dash will pill off. So it's impossible to clean. Not only does the sun affect it but driving at night with other vehicles lights shining on the windshield also makes it hard to see. I believe the NHTSA should do something about this, it could cause vehicles to crash or cause injury or possible death. It should be fixed before it has a chance to cause any injuries or deaths. This has obviously been a complaint about certain models of camrys for quite some time now.

NHTSA ID

11769774

Incident

Jun 15, 2024

The dashboard on my 2010 Toyota Camry has deteriorated and developed an extremely shiny, sticky, wet-looking surface. During normal daytime driving, sunlight reflects off the deteriorated dashboard and onto the windshield, creating significant glare that interferes with the driver's view of the roadway. The condition occurs routinely when driving in sunlight and is a visibility and safety concern, not merely a cosmetic issue. Toyota previously established a Customer Support Program for sticky/melting dashboards on affected vehicles. The vehicle was purchased new by my father and remained in our family, but he was unaware of the program while coverage was available. The vehicle is now being passed to my son. On September 30, 2026, I contacted Toyota regarding the condition. Toyota opened a customer case but advised that the prior coverage period had expired and declined assistance. My concern is that the deterioration of the dashboard creates substantial windshield reflection that can impair driver visibility. I am requesting that NHTSA document and evaluate this condition as a potential motor-vehicle safety defect.

NHTSA ID

11768016

Incident

Sep 30, 2026

Odometer Fraud. The contact owns a 2010 Toyota Camry. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 138,000; however, as per a Carfax report, it was discovered that the mileage was approximately 259,000.

NHTSA ID

11753142

Incident

Jul 27, 2026

Mileage

259,000 mi

The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was shiny. The contact was unable to drive due to the reflection from the sun. While driving at night, the headlights from other vehicles caused a glare, making it difficult to drive the vehicle. There were no warning lights illuminated. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the Warranty Enhancement Program (ZE6) had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.

NHTSA ID

11750616

Incident

Jan 1, 2023

Mileage

108,000 mi

The contact's daughter owned a 2010 Toyota Camry. The contact stated that after his daughter had approached a stop, she depressed the accelerator pedal and was T-boned on the front driver-side door. In addition, the crash impact was approximately 60 MPH and had thrown the contact's daughter into a ditch after spinning out. The check engine light was illuminated. The contact stated that no air bags deployed. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was deemed a total loss. The contact daughter sustained lacerations from shattered glass and sought medical attention. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ID

11738480

Incident

May 15, 2026

Mileage

160,000 mi

The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired, the contact was then given a case number. The failure mileage was approximately 80,000.

NHTSA ID

11737839

Incident

Jan 1, 2021

Mileage

80,000 mi

I am reporting a serious safety hazard involving a 2010 Toyota Camry purchased from GA Carz 4 Less, LLC through the GovDeals.com platform. The seller provided no disclosures of mechanical issues. Immediately upon receiving the vehicle, it exhibited violent engine knocking, shaking, heavy oil leakage, and repeated engine shutdowns. Two certified mechanics inspected the vehicle and confirmed that the engine has catastrophic internal damage involving camshaft timing system failure and severe internal wear. Both mechanics stated that attempting to operate the vehicle at highway speeds could have caused the engine to explode due to internal failure and pressure spikes. This was an alarming and dangerous finding, especially since the vehicle was advertised without any safety warnings or disclosures. Additionally, the Carfax mileage in March 2025 was 193,653 miles, but the vehicle delivered to me showed over 208,000 miles—an undisclosed increase of more than 18,000 miles. This raises potential concerns regarding sustained driving after the auction despite severe mechanical issues. The seller listed the vehicle twice before selling it, suggesting possible prior knowledge of the engine condition. I later found numerous online complaints reporting similar instances of this dealership selling vehicles with severe undisclosed defects, indicating a broader safety problem affecting multiple consumers. The condition of this engine creates a risk of sudden shutdown, engine seizure, explosion, fire, and loss of vehicle control, which could cause serious injury or death. I am requesting that NHTSA review this matter, investigate the safety risks associated with these undisclosed engine defects, and determine whether this dealership’s practices pose a danger to the public. This complaint is being filed to prevent potential harm to future buyers and to document a serious safety hazard that I experienced firsthand.

NHTSA ID

11703073

Incident

Nov 17, 2025

I am writing to formally express my dissatisfaction and concern regarding Toyota’s refusal to honor the recall or warranty enhancement program related to a defective melting dashboard in my vehicle. I was not notified of the recall. The dashboard of my vehicle has become soft, shiny, and sticky, producing an extreme glare on the windshield and a potentially hazardous driving condition. This issue matches the widely reported defective dashboard problem acknowledged by Toyota, which led to the issuance of a Warranty Enhancement Program (e.g., ZE6 / ZE7) in the past. Despite this, my attempts to have this issue addressed through your customer service and local dealership have been denied, citing either the expiration of the enhancement program or an unwillingness to extend assistance. Given the nature of the defective material safety issue stemming from substandard manufacturing, I believe Toyota has an ongoing responsibility to remedy this, regardless of an arbitrary deadline.

NHTSA ID

11696470

Incident

Aug 1, 2024

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.